Isle of Wight · Kitchen extract cleaning

Kitchen Extract Cleaning in Merstone

Kitchen extract cleaning in Merstone, surveyed first and signed off with a written report and photos. Ask us for a fixed quote.

  • Proof of cleaning requested by an insurer
  • A kitchen with no current TR19 certificate
  • Grease dripping from the canopy or filters

Need kitchen extract cleaning in Merstone?

Kitchen extract cleaning for kitchens and businesses in Merstone

Many insurers ask for proof that the extract has been cleaned to TR19, and some may refuse or reduce a claim when it’s missing. The certificate and photo report from each clean in Merstone give you that record, ready for the fire risk assessment file. We’re often asked to deal with rancid smells from grease in the duct and a system with no record of a TR19 clean, across horizontal duct runs, extract fans and vertical risers. Whether you call it kitchen extract cleaning, TR19 cleaning or kitchen duct cleaning, in Merstone it means the same thing to us: the whole system, cleaned and certificated.

Access decides how thorough a clean can be. Sections without access panels are recorded on the report, and new panels can be fitted so they’re cleaned next time.

Somewhere as small as Merstone, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Every one of them still needs its extract kept clear of grease.

Good records are part of the job. Each visit is written up with photos, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s to hand when an insurer or inspector asks.

The Duct Doctor team standing beside their branded white and blue vans
Place
Merstone (PO30)
Wider area
Isle of Wight
Paperwork
TR19® certificate and photo report
Quotes
A fixed quote up front
When we work
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Checked
30 October 2026

What affects the cost of kitchen extract cleaning

The price is fixed before any work begins. It takes into account:

  • One-off work versus a regular cycle
  • The scale of the work
  • When the work can happen, such as evenings, overnight or weekends
  • Where the site is and how we reach it

When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote, and the price is fixed before work begins.

What we need to know

There’s no need for technical detail. It helps if you can send:

  • Detail shots of panels, filters and grilles
  • Anything you’ve noticed, such as smells, noise, drips or poor airflow
  • The paperwork from the last visit, if you have it
  • A few general shots of the system

Every quote begins with a look at the system, from your photos and details or, where that is not enough, a survey on site. Then we send a fixed price so you know the cost before work begins.

What happens on the day

There are three stages on the day: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, and the sign-off is a written report with photos. Most of the time goes on the work itself, and that takes a single shift for most kitchens, with long duct runs and tall risers needing more time. A quick note on how to find the site and where to park makes a visit to Merstone run smoothly.

  1. First comes a survey of the whole system, by pictures or a visit.
  2. Grease readings are taken at set points and you get a fixed quote.
  3. On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
  4. Canopy, plenum, filters, duct runs, risers, fan and discharge are all cleaned to TR19® Grease.
  5. Readings and photos are taken again, and you receive a TR19 certificate and photo report.

How to prepare

  • Tell us the best time to work, such as after service or at a weekend
  • Plan for cooking equipment or plant to be off before we arrive
  • Name a contact who can let us in at the agreed time

Getting a quote

For a fixed quote, give us a ring on 0345 646 2711 or email us and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. You will normally have a quote within one working day.

Ask for a quote

Advice

Managing agents and facilities teams in Merstone

Managing agents often deal with us directly. Tell us the site, the work and the access arrangements, and we will send a fixed quote.

We also work for facilities teams across offices, schools and healthcare in Merstone and across the Isle of Wight. Larger estates can be phased building by building to keep disruption down.

Looking after it afterwards

Here’s the after-treatment advice, in brief:

  • Wash or exchange the filters often
  • Keep the TR19 certificate and photo report in the maintenance log
  • Give the canopy a daily wipe
  • Make sure every filter is fitted before cooking

We hand the kitchen back clean, with the sheeting removed and waste taken away. Grease and dirty water are collected and taken off site, and equipment can be switched back on once we’ve gone.

Wipe the canopy down regularly and empty grease troughs or collection points. A daily wipe isn’t a deep clean, but it helps between visits.

What we are called out for in Merstone

Cooking fat leaves the pan as a fine vapour. As the air cools on its way through the duct, the fat condenses and sticks, building a layer that gets thicker with every service. Filters catch some of it, but never all.

Signs it’s time to call us include:

  • Poor airflow at the canopy
  • A new tenancy or takeover with no cleaning history
  • Grease drips onto cooking equipment
  • Proof of cleaning requested by an insurer

Historic houses near Merstone, such as Arreton Manor about 1.1 miles north, are a reminder that older buildings with event kitchens can have long, awkward duct routes.

Before you book anyone

  • Whether they recommend a next date
  • What happens if part of the system can’t be accessed
  • Proof of insurance
  • What paperwork you get at the end

How to choose an extract cleaning contractor

Different parts, different methods

Extract fan and discharge

Some systems have attenuators to cut noise, and they hold grease. We clean what can be reached and note anything that can’t.

Schools, hospitals and care homes

Some healthcare kitchens never fully close. We plan the clean around meal times and work in a contained, tidy way with as little disruption as possible.

What kitchen extract cleaning looks like in Merstone

The Food Standards Agency lists about 5 bars, pubs and nightclubs as registered food businesses in and around Merstone, up to about a mile and a half out. Any of them serving cooked food has an extract to keep clean, from canopy to discharge. Environmental health officers from Isle of Wight council inspect food businesses in Merstone. Extraction counts as kitchen equipment, so its condition can come up on the day. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Merstone is covered by Hampshire and Isle of Wight Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.

If you run catering at a healthcare site, such as a hospital like Whitecroft Hospital about 2.2 miles west, the extract may need cleaning more often than a part-time kitchen.

Merstone is about 3 miles south-east of Newport, in the Isle of Wight. We carry out kitchen extract cleaning for commercial premises of every kind in Merstone and the rest of the Isle of Wight. Merstone is one of 125 places in the Isle of Wight we cover for commercial clients. Our Portsmouth page covers sites nearby, about 13 miles away.

We work across PO30 for kitchen extract cleaning and the streets around it. Streets in the area include Merstone Lane, Chapel Lane and Newlands, all of which we cover for kitchen extract cleaning. Other places close to Merstone include Arreton (1 mile north-east), Rookley (1 mile south-west), Hale Common (1 mile south-east), Rookley Green (1 mile south-west) and Blackwater (2 miles north-west). Within a short drive, we also cover Newport (3 miles north-west), Ryde (6 miles north-east), Cowes (7 miles north), Sandown (4 miles east), Shanklin (4 miles south-east) and Ventnor (5 miles south-east). If your site is somewhere remote, the visit takes a little more planning, so let us know when you get in touch.

Landmarks near Merstone

The closest station to Merstone is Shanklin station, roughly 3.8 miles south-east. Well-known places in the area include Whitecroft Hospital (2.2 miles west) and Carisbrooke Castle (3.1 miles north-west). Green spaces nearby include Stenbury Down and Alverstone Mead.

Map of Merstone © OpenStreetMap contributors

In-house cleaning or a specialist?

Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.

Merstone: your questions answered

Is Merstone within the area you cover?

Yes, we work in villages as well as towns, and Merstone is covered. The journey is planned ahead, so a few details about the route help.

Which council inspects kitchens in Merstone?

In Merstone, it’s Isle of Wight council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.

Will my insurer ask for a TR19 certificate?

Because a dirty extract can spread a fire through a building. Many policies say the extract must be cleaned to TR19, and a claim may be reduced without proof, so keep every certificate.

What’s TR19?

TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.

What paperwork comes with a kitchen extract clean?

A TR19 certificate and a photo report. The certificate is issued through the BESCA Vent Hygiene Elite portal, and the report shows before and after photos, readings, any areas not reached and the next clean date.

Does the law say I must clean to TR19?

TR19® is BESA’s specification, not legislation. Under the Fire Safety Order 2005, the responsible person must assess and reduce fire risk, and TR19 is the benchmark used to show extract grease is under control.

What do you do with what you remove?

It’s contained and taken away. Grease, debris and waste water are collected as the work goes on rather than letting it spread.

What do you need from me for a quote?

Where the site is, what it is and when it’s open, plus pictures of the system and your last certificate or report if you have one.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London