Greater London · Kitchen extract cleaning
Kitchen extract cleaning in Hayes, Greater London
Kitchen extract cleaning in Hayes from ventilation hygiene specialists trading since 2009. Out-of-hours visits and 24/7 emergency callout.
- Ductwork thick with old, hardened grease
- An overdue clean flagged by an EHO or fire officer
- Proof of cleaning requested by an insurer
What a clean will not put right
It’s worth knowing the limits before booking:
- An undersized canopy or fan
- Ductwork that is corroded, split or leaking (that is for a ductwork contractor)
- A damper that sticks or has a damaged link
Not sure which it is? You can phone us on 0345 646 2711, or email photos and we will tell you honestly before booking.
Parts of the system we cover
- Plenums and filters
- Vertical risers
- Canopies and hoods
- Horizontal duct runs
- Extract fans
- Discharge points
How we handle kitchen extract cleaning in Hayes
Insurers often want evidence of regular TR19 cleaning, and some may refuse or reduce a claim when it’s missing. The certificate and photo report from each clean in Hayes give you that record, ready for the fire risk assessment file. We are often asked to deal with heavy grease build-up inside the duct runs and grease smells coming from the extract, on plenums and filters, discharge points and horizontal duct runs. Extraction cleaning, hood cleaning and TR19 duct cleaning all end up in the same place: a clean that goes past the canopy into the duct and fan, backed by a certificate.
What can be cleaned depends on what can be reached. Where a duct run has no panels, we say so on the report and can fit new ones.
London kitchens tend to trade late and open early, so extract cleaning in Hayes is usually done overnight, after the last service. Before the clean, we agree loading, parking and roof access with whoever manages the building.
The sign-off is always in writing: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.
- Location
- Hayes (BR4, BR2)
- Wider area
- Greater London
- Reporting
- TR19® certificate and photo report
- Quotes
- A fixed price before work begins
- Working hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Updated
- 30 October 2026
Part by part
Schools, hospitals and care homes
School, hospital and care home kitchens often have fixed hours and long holidays, so cleans can be planned for holidays or quiet times. The certificate and report suit estates and compliance files.
Grease filters
A filter that’s missing or bent lets grease straight past. We check they fit as they should when we refit them, and flag any that don’t.
Kitchen extract cleaning in Hayes: the local picture
There are about 72 restaurants, cafés and canteens and about 27 takeaways and sandwich shops in Hayes and the streets around it, up to about 1.5 miles out, according to the Food Standards Agency’s register. Every kitchen in that count with a canopy has a full extract system, canopy to discharge, to keep clear of grease. It’s Bromley council that sends environmental health officers to food businesses in Hayes. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Before-and-after photos from each clean are a simple way to show the extract is in hand. Night work suits London kitchens, and roads and loading bays tend to be quieter too.
Commuter trade near Hayes (Kent) station can mean long cooking hours, and long hours put a kitchen into BESA’s more frequent cleaning bands. Church and community hall kitchens, near St Mary the Virgin or anywhere around Hayes, are easy to forget, but their extracts collect grease like any other.
Hayes is about 2 miles south of Bromley, in Greater London. From the centre of Hayes to the outskirts, we cover kitchen extract cleaning for every kind of premises, from a single unit to a large public building. Hayes is one of 764 towns, villages and districts in Greater London where we work for commercial clients. For sites nearby, see our London page (10 miles or so).
Our technicians cover all of the BR4 and BR2 postcode area for kitchen extract cleaning and the roads nearby. If you need kitchen extract cleaning at premises on Hawes Lane, Crest Road and Keswick Road or anywhere close by, we can help. We also cover the places around Hayes: West Wickham (1 mile west), Coney Hall (1 mile west), Bromley Common (1 mile north-east), Nash (1 mile south) and Eden Park (2 miles north-west). Larger places within reach include London (10 miles north-west), City of Westminster (12 miles north-west), Marylebone (12 miles north-west), Kensington (12 miles north-west), St Pancras (12 miles north-west) and Shoreditch (11 miles north).
Near you in Hayes
Around Hayes, our work takes us to kitchens and buildings near Coney Hall Recreation Ground, New Inn and Hayes School, among other places. There’s a railway station in Hayes itself: Hayes (Kent) station. Nearby you will also find National Psychosis Unit (1.6 miles west) and Bethlem Museum of the Mind (1.1 miles east). For a walk, there’s Summer Hill and Hutchinson's Bank.
Towns and villages near Hayes
More services for Hayes
Managing agents and facilities teams in Hayes
Running several sites is easier with one contractor. We cover South East England and London, so visits at different addresses can be planned together and kept to a regular schedule.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with pictures, so you can show an insurer or inspector what was done at each site.
Signs you need kitchen extract cleaning in Hayes
The reason for all this is fire. A flare-up on the range can be drawn up into the canopy and duct, where burning grease can carry a fire along the ducts and into other parts of the building. For a kitchen in Hayes, keeping that fuel under control is part of the fire risk assessment.
Look out for any of the following:
- A kitchen with no current TR19 certificate
- A TR19 certificate needed for the insurer
- Heavy grease build-up inside the duct runs
- Poor airflow at the canopy
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; National Psychosis Unit is the nearest hospital to Hayes, about 1.6 miles west.
What to look for in a quote
- If the quote is a fixed price or an estimate
- Whether a survey comes first
- When the next visit should be, and why
- How VAT is shown on the quote
Leave it or put it right?
After a fire, one of the first questions is often when the extract was last cleaned. Many insurers ask for proof of TR19 cleaning and may reduce or refuse a claim without it. A current certificate is far easier to produce than an explanation. It’s better booked as a planned job in Hayes than handled as an emergency.
Every site is different, so we price each one individually. Size, access, the condition of the system and when we can work all play a part.
Why choose Duct Doctor in Hayes
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- Photo reports with every job
- Full insurance on every job
- Fixed quotes from a survey or photos
Read our cost guide and our accreditations.
How the visit works
When we arrive, we check the system against the survey or the photos you sent. Anything unexpected is raised with you before we go further. After that, the work takes a single shift for most kitchens, with long duct runs and tall risers needing more time. Many London buildings have a managing agent, a security desk or a permit-to-work system, so tell us who to contact in Hayes.
- First comes a survey of the whole system, by photos or a visit.
- Grease readings are taken at set points and you get a fixed quote.
- On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
- Canopy, plenum, filters, duct runs, risers, fan and discharge are all cleaned to TR19® Grease.
- We test again, photograph the result and issue your TR19 certificate and photo report.
How to prepare
- Plan for cooking equipment or plant to be off before we arrive
- Let us know about parking and loading
- Let us know when the site is closed or quiet
How to get a quote
To get a fixed quote, phone us on 0345 646 2711 or send us an email with the site type, your trading hours and a short description of the system. A few photos and your last certificate or report help a lot. We usually come back within one working day.
Read more
What your team can do, and what needs us
For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.
Hayes: your questions answered
Can you work in Hayes outside opening hours?
Yes, we can come after you close and finish before you open. The site is handed back ready to open. When you ring 0345 646 2711, or send details by email, mention when the site is quiet.
Who enforces fire safety at workplaces in Hayes?
That is London Fire Brigade. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
Will my insurer ask for a TR19 certificate?
Extract grease is fuel for a kitchen fire, which is why many insurers require TR19 cleaning. Each clean gives you a certificate and photo report to show them.
Do you cover Hayes?
Yes. Our area takes in London and the counties of South East England, and that includes Hayes.
Do you offer emergency callouts?
Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line and we’ll talk you through the next steps.
Is TR19 a legal requirement?
TR19 isn’t written into law, but the responsible person still has a legal duty under the Fire Safety Order 2005. TR19 is the standard insurers and fire officers expect, and many policies require it.
What does kitchen extract cleaning cost?
It depends on the site, so we quote each one individually. For a quote, call us on 0345 646 2711 or drop us a line with the site type, opening hours and a few pictures.
What is TR19?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping and expects a risk-based approach.