Greater London · Grease filter exchange
Grease filter exchange in Upton, Greater London
Grease filter exchange for Upton and the surrounding area: a survey, a fixed price, careful work and proper paperwork. Ask us for a fixed quote.
- Grease collecting in the filter channels
- Filter washing that keeps being missed
- Grease dripping from the canopy
Common problems we fix in Upton
Missing filters are more common than you’d think. Every gap in the filter bank lets grease straight into the plenum where it settles out of sight.
If you notice any of these, it’s worth a diagnosis:
- Missing filters in the filter bank
- Grease collecting in the filter channels
- Damaged filters letting grease past
- Filters left unwashed on busy weeks
If you run catering at a healthcare site, such as a hospital like Queen Mary's Hospital for the East End about 1 mile west, the extract may need cleaning more often than a part-time kitchen.
Comparing quotes
- What’s included in the scope, part by part
- Whether a written report and photos are included
- How areas they cannot reach will be recorded
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
How we handle grease filter exchange in Upton
Baffle filters and mesh filters both fill with grease. Clogged filters choke the airflow and the fan has to work harder. Regular exchange keeps the air moving. If you have staff short of time to wash filters and bent or damaged filters that don’t sit properly, we can help.
London kitchens tend to trade late and open early, so work in Upton is normally booked for the night or the early hours. Parking, loading and access to the roof are agreed with the building before the night of the clean.
Duct Doctor has been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

- Location
- Upton (E7, E13, E15)
- Region
- Greater London
- Reporting
- Photo report after every visit
- Price
- A fixed quote up front
- Working hours
- Out of hours as standard, 24/7 emergency line
- Call
- 0345 646 2711
- Last updated
- 30 October 2026
Why deal with it now?
Leaving filters too long pushes more grease into the plenum and ducts. The ductwork then loads up faster, and grease may build up faster than the cleaning interval allows. Planning ahead in Upton lets you pick a quiet night rather than lose a busy one.
A single site or a whole portfolio, the quote is built the same way: what needs doing, how we get to it and when. You will have a fixed price before any work starts.
What you get with us
- Trading since 2009
- One number for every site across the South East and London
- Full insurance on every job
- Out-of-hours work and a 24/7 emergency line
Grease filter exchange in Upton: the local picture
There are about 423 restaurants, cafés and works canteens and about 314 takeaways within about 1.5 miles of central Upton, according to the Food Standards Agency’s register. Swapping filters on a schedule keeps kitchens like these drawing air properly. Most London extract cleaning happens at night, after the last service. Upton sits within the area of London Fire Brigade. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
For kitchens close to Forest Gate station, where the day often starts early and ends late, the extract can be cleaned overnight. A hall kitchen that only cooks for events, whether near St Peter's Church or elsewhere in Upton, still needs its extract cleaned, just less often.
Upton is about 1 mile north of Plaistow, in Greater London. Upton gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. Our area takes in 764 places across Greater London, large and small. You can also see our page for London, roughly 6 miles from Upton.
All of E7, E13 and E15 is within our area for grease filter exchange, from busy streets to back roads. Whether your site is on May Road, West Road and Park Road or anywhere close by, we can help. If your site is just outside Upton, we cover Upton Park (1 mile south-east), Greengate (1 mile south), West Ham (1 mile south-west), Forest Gate (1 mile north) and Plashet (1 mile east). Further out, we also cover London (6 miles south-west), City of Westminster (8 miles west), Marylebone (8 miles west), Kensington (10 miles west), St Pancras (6 miles west) and Shoreditch (5 miles west).
Near you in Upton
Locally, jobs take us to businesses close to St Bonaventure's RC School, West Ham Park and Spotted Dog pub, among other places. The closest station to Upton is Forest Gate station, roughly 0.8 miles north of the centre. Other landmarks nearby include Queen Mary's Hospital for the East End (1 mile west) and Greenwich Castle (4.4 miles south). For a walk, there’s Hollow Pond and Tower Hill.
What the work involves, part by part
Baffle filters
In a baffle filter, the air zigzags through metal baffles. Grease is thrown out of the airstream and collects on the baffles.
Busy restaurant and pub kitchens
When service is non-stop, filters get forgotten. An exchange service takes it off the rota.
Managing agents and facilities teams in Upton
We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we’re happy to quote for all of it.
When the building owner and the occupier are different, the lease normally sets out who maintains what. We can quote either party and send the paperwork to whoever needs it.
How it works
The first job on site is protection: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. The work on site takes a few minutes per canopy, longer for a large kitchen with several canopies, and we clear up before we go. Before any visit in Upton, we agree where the van can stop and how equipment reaches the system.
- We look at the canopies and the condition of the filters.
- We note any filters that are bent, damaged or missing.
- We exchange the dirty filters for a clean set.
- The filters are checked for fit before we go.
- We tell you if the plenum or canopy needs a clean.
Before we arrive
- Tell us where we can park and unload
- Make sure someone can let us in and lock up afterwards
- Make sure equipment near the work can be switched off and left to cool
How to get a quote
To help us quote: where the site is, what it is and its opening hours, a few pictures and the last certificate or report, if there is one. Then call us on 0345 646 2711 or send us an email.
Related advice
When something else is needed
Some problems need a different service or another trade:
- An extract that was undersized from the start
- A fan that is failing or too weak for the system
- Odours from the discharge that filters will not stop
If in doubt, phone us on 0345 646 2711 or drop us a line and we will say what we think before booking.
Where we work
- Mesh filters
- Baffle filters
- Island canopies
- School and hospital kitchens
- Wall canopies
- Restaurants and pubs
Places near Upton
Other services in Upton
Upton questions
Do you work overnight in Upton?
Yes, evening, overnight and weekend work is normal for us. That way a site in Upton doesn’t have to lose a day’s trading. Tell us your opening hours when you ask for a quote.
Can parking be tricky for a job in Upton?
Tell us where a van can stop near your site in Upton, and about any building rules on loading. Where restrictions apply in the day, an evening or overnight visit typically gets round them.
Does the law say we must follow TR19?
Not in itself. TR19® is the benchmark insurers, fire officers and EHOs check against, and many insurers ask for proof of cleaning to it. The legal duty sits in the Regulatory Reform (Fire Safety) Order 2005, which applies in England and Wales.
What does TR19 mean?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked, and it takes a risk-based approach.
Which accreditations do you hold?
Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we are fully insured.
Who is responsible for fire safety on the premises?
Under the Regulatory Reform (Fire Safety) Order 2005, it’s the responsible person: often the employer, owner or occupier. Landlords, facilities managers and managing agents can also hold responsibility.
What happens to the dirty filters?
The greasy set leaves with us for cleaning and your staff do not have to deal with them. Clean filters go straight in.
Which grease filters does the service cover?
Both baffle filters and mesh filters are covered. At the start, we note what your canopies use so every set we bring fits.
In-house cleaning or a specialist?
Staff cleaning and specialist work aren’t the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.