East Sussex · Grease filter exchange

Normans' Bay grease filter exchange

Our technicians work in Normans' Bay on grease filter exchange. Fixed quotes, work around your opening hours and photo reports on every job.

  • Poor airflow through the filters
  • Grease left in baffles after washing
  • Filters left unwashed on busy weeks

Book grease filter exchange in Normans' Bay

Your questions about grease filter exchange in Normans' Bay

Can you come to Normans' Bay after we close?

Yes. We work evenings, overnight and at weekends. Your customers, staff or residents in Normans' Bay needn’t be disturbed. Let us know the hours you’re closed and we will book within them.

Do you work in villages like Normans' Bay?

Yes, we work in villages as well as towns, and Normans' Bay is covered. Just mention lanes, gates or anything else about the site when you book.

What happens to the waste?

Anything we remove is contained as we work and taken away with us, from grease and debris to used cleaning water. We do not leave it behind.

Does the law say we must follow TR19?

No, not in itself. Insurers, fire officers and EHOs look to TR19® as the benchmark, and many insurance policies ask for proof of TR19® cleaning. The legal duty sits in the Regulatory Reform (Fire Safety) Order 2005 in England and Wales.

Who has the legal duty for fire safety?

It depends on the building. Under the Fire Safety Order 2005, it’s the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.

Where do the greasy filters go?

The greasy set leaves with us for cleaning and your staff do not have to deal with them. Clean filters go straight in.

Do you deal with bent or broken filters?

We check every filter at each visit. Any that are bent or damaged are flagged, because gaps let grease into the plenum.

Will we have to shut during the visit?

Not normally. We work when the area is out of use, such as evenings, overnight, early mornings or weekends, so you keep your normal hours.

About our grease filter exchange in Normans' Bay

Grease filters are the first line of defence in a kitchen extract. They catch grease before it reaches the plenum and ductwork, but only while they’re reasonably clean. Our grease filter exchange service swaps dirty filters for clean ones on a schedule. The work covers wall canopies, mesh filters and baffle filters, and the jobs we see most are staff short of time to wash filters and grease collecting in the filter channels.

In a village or hamlet like Normans' Bay, the kitchens that need extract cleaning are typically a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease.

The sign-off is always in writing: a written report, dated and illustrated with pictures, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. It shows what was done and what, if anything, couldn’t be reached.

The Duct Doctor team standing beside their branded white and blue vans
Place
Normans' Bay (BN24)
Wider area
East Sussex
Reporting
Report and photos after the visit
Quotes
A fixed quote up front
Working hours
Nights, weekends or holidays to suit you
Call
0345 646 2711
Reviewed
30 October 2026

When something else is needed

Grease filter exchange cannot fix everything, and we will tell you before any work starts. It will not put right:

  • Smell complaints that need odour control equipment
  • A noisy or failed extract fan
  • Grease deep in the extract system

Not sure which it is? You can call 0345 646 2711 or use the quote form and we will tell you honestly.

Parts of the system we cover

  • School and hospital kitchens
  • Island canopies
  • Wall canopies
  • Restaurants and pubs
  • Mesh filters
  • Baffle filters

What happens if it’s left?

Filters full of grease are fuel sitting right above the cooking. Flames from the range can be drawn up into the canopy and grease in the duct can carry a fire further. Clean filters mean less fuel in the canopy. Somewhere as small as Normans' Bay, losing a kitchen or building to a fault is felt by everyone who uses it.

You will not find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we’ll talk you through it.

Why us?

  • CHAS, SafeContractor and ISO 9001
  • Full insurance on every job
  • One contact for all your sites in London and the South East
  • Fixed quotes from a survey or photos

See our cost guide or how to check a contractor.

The process

Our technicians bring everything the work needs, from protective sheeting to tools and access equipment. All we need from you is clear access and the right equipment switched off. The visit takes a short visit, depending on how many filters the canopies hold. Visits to a village like Normans' Bay are booked in advance, at a time that suits whoever runs the site.

  1. First, we record the size, type and number of filters in each canopy.
  2. We agree a schedule that suits how much the kitchen cooks.
  3. At each visit, the greasy filters are lifted out.
  4. We fit clean filters and check they sit snugly in the housing.
  5. If a filter is damaged or the plenum needs attention, we tell you.

Preparing for the visit

  • Agree a time when the area can be out of use
  • Find the previous report, if there is one
  • Let us know about permits to work or site inductions

Ask for a quote

Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.

Get a quick quote

Advice

How the job changes from site to site

Mesh filters

Older or smaller canopies often use mesh filters. We exchange them on the same basis as baffles.

Baffle filters

A clogged baffle filter restricts airflow. A clean exchange set brings the airflow back.

Grease filter exchange in Normans' Bay: the local picture

Sea air reaches Normans' Bay, which sits within about 1 mile of the coast. Metal on the roof weathers faster close to the coast, and the extract fan and cowl are no exception. Normans' Bay is covered by East Sussex Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk. It’s Rother council that sends environmental health officers to food businesses in Normans' Bay. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after photos from each clean are a simple way to show the extract is in hand.

If you run catering at a healthcare site, such as a hospital like Bexhill Hospital about 4 miles north-east, the extract may need cleaning more often than a part-time kitchen.

Normans' Bay is about 4 miles south-west of Bexhill-on-Sea, in East Sussex. If you need grease filter exchange in Normans' Bay, it’s easy to get a fixed quote: please give us a ring on 0345 646 2711 or drop us a line. Our area covers London and the South East, Normans' Bay included. Normans' Bay is one of 289 towns, villages and districts in East Sussex we cover for commercial clients. You can also see our page for Brighton, roughly 23 miles from Normans' Bay.

We cover every part of the BN24 postcode area for grease filter exchange and the streets around it. You’ll find streets such as Coastguard Close and Coast Road, and we cover them all for grease filter exchange. If your site is just outside Normans' Bay, we cover Pevensey Bay (2 miles south-west), Pevensey (2 miles west), Wartling (3 miles north-west), Westham (3 miles west) and Boreham Street (4 miles north). Further out, we also cover Eastbourne (5 miles south-west), Hastings (8 miles east), Bexhill-on-Sea (4 miles north-east), Seaford (13 miles west), Hailsham (7 miles north-west) and St Leonards (7 miles east).

Local landmarks in Normans' Bay

In Normans' Bay, that means kitchens and buildings near The Star Inn and the streets around them. There’s a railway station in Normans' Bay itself: Normans Bay station. Well-known places in the area include Pevensey Castle (2.7 miles west) and Bexhill Hospital (4 miles north-east). Open spaces near Normans' Bay include Gillham Wood.

Map of Normans' Bay © OpenStreetMap contributors

Keeping the system healthy

So the system stays in good health:

  • Keep every filter in place during service
  • Watch for grease drips between visits
  • Book full TR19 cleans alongside filter changes
  • Never cook with the extract switched off

There’s no waiting: the canopy is ready as soon as the clean set is fitted. We take the greasy filters with us to be cleaned.

Filters that are left too long stop protecting the system. A regular cycle keeps the rest of the system cleaner between full cleans.

Common problems we fix in Normans' Bay

Washing filters by hand does not always get them clean. Grease lodges deep in baffles and mesh, and a quick rinse leaves it there.

Keep an eye out for any of the following:

  • A canopy running with filters missing
  • A greasy plenum behind the filters
  • Filters left unwashed on busy weeks
  • Bent or damaged filters that don’t sit properly

Commuter trade near Normans Bay station can mean long cooking hours, and long hours put a kitchen into BESA’s more frequent cleaning bands.

Before you book anyone

  • Whether the work can be done while the site is closed
  • Whether a written report and photos are included
  • Whether inaccessible sections are listed on the report
  • How VAT is shown on the quote

Questions to ask before you book

What your team can do, and what needs us

Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.

Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London