Medway · Grease filter exchange

Kemsley Street grease filter exchange

We cover Kemsley Street for grease filter exchange. Out-of-hours visits, a fixed quote and a written report with pictures on every job.

  • Filters that come out of the sink still dirty
  • Missing filters in the filter bank
  • Grease collecting in the filter channels

Grease filter exchange across Kemsley Street

What your team can do, and what needs us

If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, it’s best reported rather than tackled in-house. We can diagnose it and quote.

A few tasks are always specialist work: entering ducts, working on fans, testing dampers and taking grease readings call for the right kit, training and safe access. Leave those to us.

How we handle grease filter exchange in Kemsley Street

Across Kemsley Street, our filter exchange suits restaurants, pubs, cafés, schools, care homes and other kitchens, from a single canopy to several. Visits can be timed around your service so nobody has to stop cooking. If you’re dealing with poor airflow through the filters and filters that come out of the sink still dirty, we can help, from school and hospital kitchens, restaurants and pubs and mesh filters onwards.

For a kitchen in or near Kemsley Street, the visit is planned around opening hours and the journey, and the clean itself is the same full TR19® job as in any town: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.

Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. On top of that, we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

Place
Kemsley Street (ME7)
Wider area
Medway
Paperwork
Photo report after each visit
Quotes
A fixed quote up front
Working hours
When your site is closed, plus a 24/7 line
Telephone
0345 646 2711
Reviewed
30 October 2026
Duct Doctor duct and vent cleaning vans lined up in a car park with the team

How the visit works

Night work is normal for us. A lot of visits happen overnight or at weekends, so the site can open as normal afterwards. The visit itself takes a short visit, depending on how many filters the canopies hold. If the van will struggle with a lane or gateway near Kemsley Street, let us know and we will plan around it.

  1. We start by noting how many filters you have and what type they are.
  2. Together we set how often the filters should be changed.
  3. At each visit, the greasy filters are lifted out.
  4. We fit clean filters and check they sit snugly in the housing.
  5. Anything we notice, such as bent filters or a dirty plenum, is pointed out.

Getting ready for the visit

  • Make sure someone can let us in and lock up afterwards
  • Move anything stored near the system
  • Agree a time when the area can be out of use

Get a fixed quote

Every quote begins with a look at the system, either from pictures and details you send or from a site visit. After that, you get a fixed price for the work, before work begins.

Get a price

Read more

Keeping the system healthy

To keep the system working properly between visits:

  • Let us know if your cooking hours increase
  • Tell us if a filter is bent or damaged
  • Keep every filter in place during service
  • Clear anything stored on or near the canopy

There’s no waiting: the canopy is ready as soon as the clean set is fitted. The dirty set leaves with us to be cleaned.

Saturated filters let more grease through. A regular cycle keeps the rest of the system cleaner between full cleans.

Grease, kitchens and Kemsley Street

Look up Kemsley Street on the FSA’s food hygiene register and you will find about 11 cafés, restaurants and staff canteens and about 9 sandwich bars and takeaways across Kemsley Street and its immediate surroundings (about a mile and a half). Any of those kitchens with a canopy relies on its filters to catch grease before it reaches the duct. Environmental health officers from Medway council inspect food businesses in Kemsley Street. They look at how clean the premises and equipment are, and the kitchen extract is part of that. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Kent Fire and Rescue Service covers Kemsley Street. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.

Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; KIMS hospital is the nearest hospital to Kemsley Street, about 3.5 miles south-west. A hall kitchen that only cooks for events, whether near Church of St Peter or elsewhere in Kemsley Street, still needs its extract cleaned, just less often.

Kemsley Street is about 3 miles south of Gillingham, in Medway. Kemsley Street gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where needed and a written report with pictures. We cover 68 places across Medway, large and small.

We work across the ME7 postcode area for grease filter exchange and the streets around it. Neighbouring places we cover for grease filter exchange include Bredhurst (1 mile west), Scragged Oak (1 mile south), Dunn Street (1 mile south-west), Park Wood (1 mile north-east) and Lower Cox Street (1 mile south-east). We also work in nearby towns such as Gillingham (3 miles north), Chatham (3 miles north-west), Rochester (6 miles north-west), Strood (6 miles north-west), Luton (3 miles north-west) and Twydall (3 miles north).

Local landmarks in Kemsley Street

In Kemsley Street, that means kitchens and buildings near Rainham School for Girls and Levan Strice. The nearest railway station is Rainham (Kent) station, roughly 2.5 miles north-east of the centre. Well-known places in the area include KIMS hospital (3.5 miles south-west) and Allington Castle (4.3 miles south-west). Green spaces nearby include Burham Down and Detling Hill.

Map of Kemsley Street © OpenStreetMap contributors

Common problems we fix in Kemsley Street

Filters get bent and damaged with handling. Damaged filters don’t sit flush and grease passes round them.

These are the problems we see most often:

  • Grease left in baffles after washing
  • Bent or damaged filters that don’t sit properly
  • Drips falling from the filters onto equipment
  • Grease building up behind the canopy filters

For schools such as Deanwood Primary School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.

What your quote should include

  • Whether the quote is based on a survey or pictures
  • What’s included in the scope, part by part
  • What paperwork you get at the end
  • Whether the figure could change on the day

How to choose an extract cleaning contractor

What the work involves, part by part

Busy restaurant and pub kitchens

In a busy kitchen, filter washing is easy to skip. A regular exchange means nobody has to remember.

Baffle filters

Baffle filters are robust and widely used in commercial canopies. They still need regular cleaning, because the grease they collect builds up.

Multi-site and managed buildings

Multi-site operators often want one contractor and one number. We cover South East England and London, so visits at different addresses can be planned together and kept to a regular schedule.

For anyone managing more than one site, we can plan visits across the whole estate and price them together. Every building has its own written report, so records stay tidy.

What a clean will not put right

It’s worth knowing the limits before booking:

  • A noisy or failed extract fan
  • Grease behind the filters that a swap can’t remove
  • Greasy ducts and risers that a filter change won’t reach

Not sure which it is? You can phone us on 0345 646 2711, or email photos and we’ll tell you honestly before you book.

Where we work

  • Island canopies
  • Mesh filters
  • School and hospital kitchens
  • Restaurants and pubs
  • Baffle filters
  • Wall canopies

Common questions in Kemsley Street

Who would carry out a food hygiene inspection at a kitchen in Kemsley Street?

That’s Medway council, whose environmental health officers carry out food hygiene inspections in Kemsley Street. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.

Which fire authority looks after Kemsley Street?

Kent Fire and Rescue Service is the fire and rescue service for Kemsley Street. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.

What accreditations do you have?

Our accreditations are CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.

Is Kemsley Street in your area?

Yes. Kemsley Street is part of the area we cover, as part of our area across London and the South East.

Does a filter exchange disrupt service?

Not for long, and we can time it to avoid service. Cooking shouldn’t happen with the filters out, so we swap them in one go.

How often should grease filters be changed?

That depends on the cooking. Kitchens that fry and grill all day need changes more often than lighter ones. We agree the interval with you.

Can you come out in an emergency?

Yes. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line, and we’ll advise on what to do next.

How do you keep the site clean during the work?

By covering it before any work starts. The work is kept contained and leave the area clean.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London