Medway · Extract fan repair and replacement

Kemsley Street extract fan repair

Specialist extract fan repair for Kemsley Street: diagnosis first, then a fixed quote, the work and a report with pictures. Call for a fixed quote.

  • A fan running too slowly to clear the kitchen
  • A dead fan motor
  • A squealing belt on start-up

Extract fan repair in Kemsley Street

Extract fan repair in Kemsley Street

Not every failed fan needs replacing. Sometimes cleaning the impeller or renewing worn parts is enough and we will say so. Where the motor has burnt out or the unit is past saving, a replacement suited to the system goes in. We are often asked to deal with a humming noise from the fan motor and a squealing belt on start-up, across fan motors, fan housings and bearings.

In a small place like Kemsley Street, fans are often on an outside wall or roof, open to wind and rain. Weather and grease together wear out motors and bearings.

Duct Doctor has been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

Location
Kemsley Street (ME7)
Wider area
Medway
Records
Report and pictures after the visit
Quotes
A fixed quote up front
Hours
Evenings, overnight and weekends; 24/7 emergencies
Call
0345 646 2711
Page updated
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Common questions in Kemsley Street

Can you work in Kemsley Street outside opening hours?

Yes, out-of-hours work is a big part of what we do. It means the site in Kemsley Street keeps running as normal. Let us know the hours you are closed and we will book within them.

Do you cover smaller places like Kemsley Street?

Yes. Kemsley Street is within the area we cover across London and the South East. The journey is planned ahead, so a few details about the route help.

Which accreditations do you hold?

Our accreditations are CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. The Vent Hygiene Elite scheme is run by BESCA and audited independently.

Should the fan be cleaned as well as repaired?

A fan repair on its own does not include the ductwork. We’ll point out grease where we find it, so you can decide whether to book a TR19 clean.

Do you have a 24/7 line?

Yes, day and night, every day of the year. Our office is open from 8am to 6pm on weekdays, with the emergency line covering every other hour.

How much notice do you need?

Book as early as you can for planned work, particularly if your next visit is nearly due. For emergencies, we take calls 24/7.

What about areas you cannot get to?

They’re marked on the report. Often the fix is extra access, such as new panels in ductwork, and we can fit those.

What do you do with what you remove?

It’s contained and taken away. Grease, debris and waste water are collected as the work goes on, so it doesn’t spread.

Fixed quotes for extract fan repair in Kemsley Street

We don’t publish a price list, because no two systems are the same. What we look at:

  • Whether several sites go on one quote
  • Any permits to work or inductions
  • Whether we need access equipment or extra panels
  • Whether it’s a one-off visit or part of a schedule

Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we will go through it with you.

What to send for a quote

The more you tell us, the more accurate the quote. When you get in touch, it helps to send:

  • When the site is open and when it’s quiet
  • Any access panels or hatches you can see
  • The postcode and the type of business
  • Photos showing the whole system and its surroundings

For extract fan repair in Kemsley Street, phone us on 0345 646 2711, or send details by email. Let us know the site type and the opening hours, and send pictures or your last report if you can. A fixed quote typically follows within one working day.

When a fan fails in Kemsley Street

Look up Kemsley Street on the FSA’s food hygiene register and you’ll find about 11 cafés, restaurants and staff canteens and about 9 sandwich bars and takeaways in Kemsley Street and the streets around it, up to about 1.5 miles out. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. In Kemsley Street, food businesses are inspected by environmental health officers from Medway council. Under food hygiene rules, a kitchen needs suitable and sufficient ventilation. That is one more reason not to keep cooking with a broken fan. Kemsley Street, about 32 miles from central London, is within our usual area. The visit is fixed around your opening hours, not ours.

Holidays are the time to replace a tired kitchen fan at schools such as Deanwood Primary School, rather than mid-term.

Kemsley Street is about 3 miles south of Gillingham, in Medway. We carry out extract fan repair for businesses, landlords and public buildings in Kemsley Street and the rest of Medway. Kemsley Street is one of 68 places in Medway where we work for extract fan repair.

We work across ME7 for extract fan repair and the streets around it. Nearby, we also carry out extract fan repair in Bredhurst (1 mile west), Scragged Oak (1 mile south), Dunn Street (1 mile south-west), Park Wood (1 mile north-east) and Lower Cox Street (1 mile south-east). Further out, we also cover Gillingham (3 miles north), Chatham (3 miles north-west), Rochester (6 miles north-west), Strood (6 miles north-west), Luton (3 miles north-west) and Twydall (3 miles north).

Local landmarks in Kemsley Street

In Kemsley Street, that means kitchens and buildings near Rainham School for Girls and Levan Strice. For rail, the closest station is Rainham (Kent) station, about 2.5 miles north-east of the centre. A little further out are KIMS hospital (3.5 miles south-west) and Allington Castle (4.3 miles south-west). Open spaces near Kemsley Street include Burham Down and Detling Hill.

Map of Kemsley Street © OpenStreetMap contributors

What we’re called out for in Kemsley Street

In Kemsley Street, as anywhere, long cooking days mean long hours for the fan. Belts on a belt-driven fan stretch and wear, so the fan squeals or turns more slowly.

Clients normally contact us when they notice something like this:

  • A fan running too slowly to clear the kitchen
  • A motor that trips out or overheats
  • A knocking noise from the extract fan
  • An extract that vibrates through the ductwork

If you run a church or community hall kitchen, near Church of St Peter or elsewhere in Kemsley Street, an extract fan that rarely runs can seize or fail when it’s needed.

Before booking anyone

  • What records you’ll receive afterwards
  • Exactly which parts of the system are covered
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
  • Whether the price is fixed

Our hiring checklist

Landlords, agents and facilities managers

The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.

Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We can quote either party, and the report can go to both.

Different parts, different methods

Impellers and housings

The fan housing collects grease too. We check both, and cleaning can form part of the repair.

Fan controls

Supply faults are a job for an electrician. We will tell you if that is what we find so you know who to call.

Looking after it afterwards

Simple habits between visits make a real difference. Our advice:

  • Make sure the fan is cleaned with the rest of the system
  • Do not turn the fan down to hide a noise
  • Make sure staff know who to call if the fan fails
  • Note when the fan trips or cuts out

Once the fan is running smoothly, keep the filters clean. Less grease on the impeller means less wear and the quieter it runs.

Clogged filters make the fan strain. Changing or cleaning them on time takes load off the motor and protects the motor.

What your team can do, and what needs us

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. That part needs specialist access and equipment.

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We’ll take a look and send you a fixed quote.

What happens on the day

We turn up at the time agreed with you, often in the evening, overnight or at the weekend so the site keeps working. Anything that needs to be off for the work is switched off and left to cool first, and floors and nearby surfaces are sheeted. On site, it takes an hour or two to diagnose, then longer if parts or a new fan are needed. A few pictures of the system help us make the most of a visit to a place like Kemsley Street.

  1. We take details of the symptoms and book a time that suits the kitchen.
  2. On site, the fan is safely isolated.
  3. The fan and its controls are checked to pin down the fault.
  4. You get a fixed price for putting it right.
  5. We fix the fault and run the fan to check it.

Getting ready for the visit

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Clear the space around the work
  • Arrange a key holder or contact on site

Get a fixed quote

We do not publish a price list, because every site is different. We look at your system first, from photos or on a visit, and then give you a fixed quote. To get going, call 0345 646 2711, or email photos.

Get a price

Advice

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London