East Sussex · Grease filter exchange

Grease filter exchange in Burlow, East Sussex

One call covers grease filter exchange in Burlow, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.

  • Staff short of time to wash filters
  • Smoke and heat lingering under the hood
  • Grease building up behind the canopy filters

Grease filter exchange near Burlow

What we do, step by step

Your trading hours come first. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the job takes a short visit, depending on how many filters the canopies hold. If you can send photos, we can arrive in Burlow knowing what to expect.

  1. We start by noting how many filters you have and what type they are.
  2. Together we set how often the filters should be changed.
  3. Each visit starts with the used filters being removed.
  4. Clean, dry filters are fitted in their place, with no gaps left between them.
  5. Anything we notice, such as bent filters or a dirty plenum, is pointed out.

Preparing for the visit

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Tell us where we can park and unload
  • Have your last certificate or report to hand

How to get a quote

To get a fixed quote, call us on 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. You’ll normally have a quote within one working day.

Ask for a quote

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How we handle grease filter exchange in Burlow

A filter service works alongside TR19® cleaning, not instead of it. Fresh filters help limit what gets into the ductwork, but some grease still passes through as vapour. So the canopy, plenum and ducts still need their full TR19 clean. If you have filter washing that keeps being missed and grease dripping from the canopy, we can put it right.

In a small place like Burlow, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.

Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and pictures, and grease extract cleans come with a TR19® certificate issued through the BESCA Vent Hygiene Elite portal.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Burlow (TN21)
Region
East Sussex
Paperwork
Photo report after each visit
Price
A fixed quote up front
Working hours
Evenings, overnight and weekends; 24/7 emergencies
Call
0345 646 2711
Checked
30 October 2026

What your team can do, and what needs us

Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they can’t safely do is clean inside the ductwork, the fan or the risers, and that’s where we come in.

Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.

Between visits

Results last longer with the right care. We suggest:

  • Don’t let the full clean slip because filters are changed
  • Make sure we can reach the canopy on exchange day
  • Report damaged filters so they can be replaced
  • Mention it if the kitchen gets busier

There’s no waiting: the canopy is ready as soon as the clean set is fitted. The dirty set leaves with us to be cleaned.

Dripping filters are a clear sign they’re full. A clean set right away cuts the grease in the canopy, and it’s worth checking the plenum too.

What a clean will not put right

We’d rather tell you now than book work that won’t help, so these are the things it will not cover:

  • A canopy that does not capture the vapour properly
  • Extraction problems caused by the fan rather than the filters
  • Grease deep in the extract system

If you’re not sure, just ring 0345 646 2711, or email photos and we’ll give you a straight answer.

Where we work

  • School and hospital kitchens
  • Wall canopies
  • Island canopies
  • Baffle filters
  • Restaurants and pubs
  • Mesh filters

For landlords and multi-site operators

Keeping records across a portfolio is half the battle. Each visit produces a dated report with pictures, ready to show insurers, fire officers or EHOs.

Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We can quote either party and send the paperwork to whoever needs it.

Why it’s worth doing now in Burlow

A filter exchange is a few minutes; a choked extract affects a whole service. It’s one of the simplest parts of looking after the system, and one of the easiest to let slip. Our emergency line runs 24/7, but a planned visit to Burlow is calmer for everyone.

One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. The price is fixed before work begins.

Why Burlow businesses choose us

  • A written report with pictures after each visit
  • Fixed quotes from a survey or pictures
  • One contact for all your sites in London and the South East
  • We are fully insured

See what affects the cost or how to check a contractor.

Burlow questions

Who enforces fire safety at workplaces in Burlow?

Burlow is in the area of East Sussex Fire and Rescue Service. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.

Which environmental health team covers Burlow?

In Burlow, it’s Wealden council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.

Are you accredited?

CHAS, SafeContractor, ISO 9001 and BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. We’ve been trading since 2009 and we are fully insured.

Is Burlow in your area?

Yes. Our technicians work in Burlow, within the South East and London area we cover.

Which records should we keep?

Every certificate and report from each visit, filed in the maintenance log, along with your own cleaning log. BESA advises that certificates record the date, location and technician.

How much notice should we give?

The more notice, the better, particularly for night and weekend visits. We usually quote within one working day, and emergencies are covered by our 24/7 line.

Do you handle baffle and mesh filters?

We exchange baffle and mesh filters. We record the sizes and number of filters at the start so every set we bring fits.

Can you look after several sites?

Yes. One number covers all your sites across London and the South East, and visits can be set on a regular cycle.

What we’re called out for in Burlow

Cooking vapour carries grease into the canopy. The filters catch much of it so they gradually clog until the air can barely get through.

These are the problems we see most often:

  • Poor airflow through the filters
  • Bent or damaged filters that don’t sit properly
  • Missing filters in the filter bank
  • Filters so greasy the air can barely pass

Horselunges Manor, about 2.8 miles south, is one of the historic houses near Burlow; if you run event catering at a venue like that, cleans can be booked between functions.

Comparing quotes

  • What records you’ll receive afterwards
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
  • Whether they’re fully insured
  • How VAT is shown on the quote

How to choose an extract cleaning contractor

Grease filter exchange in Burlow: the local picture

Food Standards Agency data counts about 4 restaurants, cafés and works canteens within 1.5 miles or so of the middle of Burlow. Each canopy among them has filters that load with grease and need swapping or cleaning. East Sussex Fire and Rescue Service covers Burlow. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. Kitchens in Burlow get their food hygiene inspections from Wealden council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after photos from each clean are a simple way to show the extract is in hand.

Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Burlow is Hellingly Hospital Railway, about 2.8 miles south-east. Where a hall near Christ Church, or anywhere in Burlow, hosts lunch clubs or events, its extract gathers grease just as a café’s does.

Burlow is about 4 miles north of Hailsham, in East Sussex. Whatever kind of site you run in Burlow, grease filter exchange is something we can help with. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. Our East Sussex coverage runs to 289 places, and Burlow is one of them. We also work in Brighton, about 17 miles from Burlow.

Grease filter exchange in TN21 follows the same survey, fixed quote and written report as everywhere else we cover. Grease filter exchange is available to premises on Chiddingly Road and The Hedgerows and nearby roads. If your site is just outside Burlow, we cover Horam (1 mile north-east), Gun Hill (1 mile south-west), Lions Green (1 mile north-west), Hale Green (1 mile south-west) and Vines Cross (2 miles north-east). Further out, we also cover Eastbourne (10 miles south), Hastings (15 miles east), Bexhill-on-Sea (11 miles south-east), Seaford (12 miles south-west), Lewes (11 miles west) and Hailsham (4 miles south).

Around Burlow

Around Burlow, our work takes us to kitchens and buildings near The May Garland Inn and the streets around them. A little further out are Tickerage Castle (4.8 miles north-west) and Hellingly Hospital Railway (2.8 miles south-east). The countryside around Burlow includes Selwyns Wood.

Map of Burlow © OpenStreetMap contributors
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London