Greater London · Extract fan repair and replacement

Extract fan repair and replacement in Thornton Heath, Greater London

Extract fan repair across Thornton Heath and nearby, timed so the site keeps working and signed off in writing with photos.

  • A fan that will not start at all
  • An extract fan that rattles or knocks
  • A motor that trips out or overheats

Extract fan repair across Thornton Heath

Extract fan repair for kitchens and businesses in Thornton Heath

Kitchens in Thornton Heath call us about extract fans and motors that are noisy, slow or dead, we find the cause and quote a fixed price to repair or replace it. When the fan gives up mid-service, our 24/7 emergency line is there. The work covers kitchen extract fans, bearings and belts and pulleys, and the jobs we see most are a humming noise from the fan motor and an extract fan that rattles or knocks.

London extract fans often sit on rooftops, exposed to the weather as well as the grease, and bearings, belts and motors wear out in the end. A fan that is noisy or vibrating is giving a warning.

Good records are part of the job. You get a written report with photos after every visit, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s to hand when an insurer or inspector asks.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Thornton Heath (CR7, SW16, SE25)
Wider area
Greater London
Paperwork
Report and pictures after the visit
Quote
Fixed quote, typically within a working day
When we work
Overnight and weekend work, 24/7 emergency callout
Telephone
0345 646 2711
Updated
30 October 2026

What affects the cost of extract fan repair

Before we fix a price, we need to know a few things. We check:

  • How big the system is
  • How many systems or sites are involved
  • Travel, parking and unloading
  • Whether we need access equipment or extra panels

When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote and give you a fixed price before we start.

What we need to know

What to send for a quote:

  • Problems your staff have spotted
  • Photos showing the whole system and its surroundings
  • The roof, plant room or outside wall the system runs to
  • The times we could work without disrupting the site

Every quote begins with a look at the system, from your pictures and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work, before work begins.

Staff cleaning versus specialist work

Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. Leave those to us.

Staff cleaning and specialist work aren’t the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Looking after it afterwards

Looking after the system between visits is straightforward, and it helps at the next visit:

  • Save our number for the 24/7 emergency line
  • Keep the area around the fan controls clear
  • Tell us about a new rattle or whine right away
  • Get a noisy fan checked rather than slowed down

Before we leave, the fan is run and checked. You will hear what we found and what we did, and anything else we noticed is pointed out.

A 3, 6 or 12-monthly cleaning plan brings us back at set intervals, so the fan is looked at as part of each visit and problems are spotted sooner.

Leave it or put it right?

Wherever the kitchen is, Thornton Heath included, the fan often sits on an outside wall or roof, where a rattle or a whine can be heard beyond the kitchen. Fixing the cause quietens it down before neighbours notice. Planning ahead in Thornton Heath lets you pick a quiet night rather than lose a busy one.

Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, which can make the next visit longer. If you are unsure, ring 0345 646 2711 or email us for straight advice and a fixed quote.

Why choose Duct Doctor in Thornton Heath

  • Work around your opening hours, with 24/7 emergency cover
  • Fixed quotes from a survey or pictures
  • Every job surveyed first
  • Full insurance on every job

Take a look at our cost guide and our accreditations and certificates.

Landlords, agents and facilities managers

Records are where multi-site compliance often slips. Each visit produces a dated report with photos, so you can show an insurer or inspector what was done at each site.

When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We are happy to deal with either side, and the report can go to both.

How it works

Night work is normal for us. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. The visit itself takes a few hours for most repairs, longer for a full fan replacement. In Thornton Heath, as across London, we normally work overnight or at weekends and hand the site back ready to open.

  1. A visit is booked, in the evening or overnight if that suits.
  2. We isolate the extract and open the fan housing.
  3. Bearings, drive, impeller, motor and mounts are inspected.
  4. We explain the options and quote a fixed price.
  5. We complete the work and check the fan runs smoothly.

Before we arrive

  • Allow time for equipment near the work to be turned off and cool down
  • Find the previous report, if there is one
  • Let us know when the site is closed or quiet

Get a fixed quote

Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.

Ask for a quote

Related advice

Your questions about extract fan repair in Thornton Heath

Can you come out to a failed extract fan in Thornton Heath out of hours?

Day or night, a failed fan in Thornton Heath can be reported on our emergency line. The number to ring is 0345 646 2711. If you can, stop cooking until the fan is checked.

Can the work in Thornton Heath be done at night or at weekends?

Yes. We work evenings, overnight and at weekends. It means the site in Thornton Heath keeps running as normal. Just call 0345 646 2711 or drop us a line with your opening times and we’ll plan around them.

Does a faulty extract fan always need replacing?

Repair is always our starting point. Where the motor has burnt out or the fan is worn out, replacing it can be the better answer, and we will explain why.

How much notice do you need?

For planned work, earlier is better, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.

Is TR19 cleaning required by law?

Not in itself. Insurers, fire officers and EHOs look to TR19® as the benchmark, and many insurance policies ask for proof of TR19® cleaning. The legal duty sits in the Regulatory Reform (Fire Safety) Order 2005, which applies in England and Wales.

How long will the fan be out of action?

Most fan jobs take a few hours for most repairs, longer for a full fan replacement, including testing. We plan the work around your service where possible.

Which kinds of sites do you work on?

Restaurants and pubs, hotels, schools and colleges, hospitals and care homes, offices and retail, plus food production and leisure sites.

Does the report say when we need you again?

Yes. The interval depends on how much the system is used and what we find, and we explain the reasoning on the report.

When a fan fails in Thornton Heath

Food Standards Agency records list about 209 restaurants, cafés and canteens and about 207 takeaways and sandwich shops within about 1.5 miles of central Thornton Heath. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. London extract fans are often at the end of long duct runs, on roofs or in basements. Kitchens in Thornton Heath get their food hygiene inspections from Croydon council. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. Getting the fan running again is the priority.

If you manage a school such as Winterbourne Junior Girls' School and the kitchen fan is getting louder, the next break is the time to deal with it. If you cook near Thornton Heath station, long trading hours wear fan belts and bearings, so noise and vibration are worth reporting early.

Thornton Heath is about 7 miles south of London, in Greater London. Wherever you are in the CR7 postcode area, we can carry out extract fan repair at your premises. Across Greater London, we cover 764 places, Thornton Heath among them. We also work in London, around 7 miles away.

Every address in CR7, SW16 and SE25 is within our area for extract fan repair, from busy streets to back roads. Whether your site is on Ena Road, Elm Road and Mayo Road or anywhere close by, we can help. You’ll find Thornton Heath on the A23 and A212, which makes it straightforward for our technicians to reach for out-of-hours visits. Close by, we work in Norbury (1 mile north), Pollards Hill (1 mile north), Mitcham (2 miles west), Hackbridge (2 miles west) and Eastfields (2 miles west). Within a short drive, we also cover London (7 miles north), City of Westminster (8 miles north), Marylebone (8 miles north), Kensington (8 miles north-west), St Pancras (9 miles north) and Shoreditch (9 miles north).

Around Thornton Heath

Locally, jobs take us to businesses close to The Archbishop Lanfranc School, Prince George pub and Grangewood Park. Thornton Heath has its own railway station: Thornton Heath station. Nearby you will also find Centrale Croydon (1.7 miles south) and Croydon University Hospital (0.7 miles south). Open spaces near Thornton Heath include Biggin Wood and Duppas Hill.

Map of Thornton Heath © OpenStreetMap contributors

When to call us in Thornton Heath

Some faults are in the controls rather than the fan. A failed speed controller or a wiring fault can stop a fan, and a fan that will not start is not always a dead motor.

Clients usually contact us after spotting one of these:

  • A fan worn beyond sensible repair
  • An extract fan that rattles or knocks
  • A worn or slipping fan belt
  • Weak extraction and a smoky kitchen

Occasional-use kitchens, such as a hall kitchen near Church of St Stephen or elsewhere in Thornton Heath, are where a stiff or seized fan can turn up.

What to look for in a quote

  • Whether inaccessible sections are listed on the report
  • What paperwork you get at the end
  • Whether they recommend a next date
  • Whether a survey comes first

Choosing a duct cleaning contractor

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London