Kent · Extract fan repair and replacement
The Moor extract fan repair
We cover The Moor for repair and replacement of kitchen extract fans, fan motors and worn fan parts. Out-of-hours visits, a fixed quote and a written report with pictures on every job.
- An extract that vibrates through the ductwork
- An old fan that needs replacing
- An overheating extract motor
How we handle extract fan repair in The Moor
The extract fan is what pulls smoke, heat and steam out of the kitchen. Once it turns noisy, sluggish or stops altogether, the cooking area soon fills with heat and fumes. Our engineers track down the fault and fix it, by repairing the fan or replacing it. Common call-outs are for a squealing belt on start-up and weak extraction and a smoky kitchen, across fan motors, fan housings and roof and wall fans.
In a small place like The Moor, fans are often on an outside wall or roof, open to wind and rain. That, with the grease, is hard on motors and bearings.
Each visit ends with a written report and pictures, so there’s a dated record of the work. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.
- Place
- The Moor (TN18)
- Region
- Kent
- Paperwork
- Report and photos after the visit
- Quote
- A fixed price before we start
- Hours
- Nights, weekends or holidays to suit you
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Fixed quotes for extract fan repair in The Moor
We quote each job individually. This is what makes a difference:
- The times the site is available
- The number of sites or systems
- The scale of the work
- Parking and loading at the site
Whatever the type of site, the quote works the same way: the size of the job, access, condition and working hours. Call for a fixed quote and we will explain each part.
What to send for a quote
To speed up the quote, please include:
- Your opening hours and when the area is out of use
- A few general shots of the system
- Detail shots of panels, filters and grilles
- Your last certificate, test record or report
Quoting starts with a diagnosis, from your photos and details or, where that is not enough, a survey on site. After that, you get a fixed price for the work so you know the cost before any work starts.
For landlords and multi-site operators
For anyone managing more than one site, we can plan visits across the whole estate and price them together. Every building has its own written report, so each one has its own record.
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we can quote for the whole system.
Common questions in The Moor
Who do I call if an extract fan fails in The Moor?
Day or night, a failed fan in The Moor can be reported on our emergency line. Phone 0345 646 2711 and we’ll talk through the fault and access. Details of the make and model help us plan the repair.
Can the work in The Moor be done at night or at weekends?
Yes. We work evenings, overnight and at weekends. Your customers, staff or residents in The Moor needn’t be disturbed. Let us know the hours you’re closed and we’ll book within them.
Where does the waste go?
Waste is contained during the work and removed when we leave, including grease, debris and dirty water. None of it is left on site.
What causes a noisy extract fan?
Grease on the blades throws the fan out of balance and that is one of the most common reasons. Worn bearings, belts and loose mounts are others.
Which accreditations do you hold?
Our accreditations are CHAS, SafeContractor and ISO 9001, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.
Should the fan be cleaned as well as repaired?
Often it makes sense to do both. A TR19 clean covers the canopy, plenum, ductwork and fan, with a certificate and photo report.
What should go in our maintenance log?
Everything that shows the system is looked after: reports, certificates, photos and your own cleaning or check logs. One maintenance log per site keeps it simple.
What is TR19?
TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
What staff can safely do
Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We can diagnose it and quote.
What happens on the day
On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Equipment that has to be off is switched off and allowed to cool before we start, and the area around the work is covered and protected. On site, it takes a few hours for most repairs, longer for a full fan replacement. A quick note on how to find the site and where to park makes a visit to The Moor run smoothly.
- We ask what the fan is doing, from noise and vibration to a full stop.
- With the fan safely isolated, we open it up for a proper look.
- We check the motor, bearings, drive, impeller and mountings.
- We explain the fault and give you a fixed price for the fix.
- Once the work is done, we run the fan and check it’s steady and quiet.
Getting ready for the visit
- Name a contact who can let us in at the agreed time
- Clear the space around the work
- Mention any sign-in, permit or induction we need
Get a fixed quote
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.
Related advice
When a fan fails in The Moor
Look up The Moor on the FSA’s food hygiene register and you’ll find about 7 restaurants, cafés and canteens within about 1.5 miles of central The Moor. Those that cook under a canopy rely on a fan that runs every hour they’re open. In The Moor, food businesses are inspected by environmental health officers from Tunbridge Wells council. Food hygiene rules expect food premises to have suitable and sufficient ventilation. That is one more reason not to keep cooking with a broken fan. At about 41 miles from central London, The Moor sits well inside the area we cover. Evening, overnight and weekend visits are all possible.
Holidays are the time to replace a tired kitchen fan at schools such as Marlborough House School, rather than mid-term.
The Moor is about 12 miles north of Hastings, in Kent. Sites in The Moor get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where necessary and a written report with photos. Across Kent, we cover 922 places, and The Moor is one of them. Our Maidstone page covers sites nearby (16 miles or so).
Here we cover the TN18 postcode area for extract fan repair. If you need extract fan repair at premises on The Moor, Pipers Lane and The Chestnuts or anywhere close by, our technicians can take on the work. Close by, we work in Hawkhurst (1 mile north-east), Little Conghurst (1 mile east), Pipsden (1 mile north-east), Four Throws (1 mile east) and Beal's Green (1 mile north). Further out, we also cover Royal Tunbridge Wells (12 miles north-west), Tonbridge (15 miles north-west), Paddock Wood (11 miles north-west), Tenterden (8 miles east), Southborough (13 miles north-west) and Park Wood (14 miles north).
What’s near The Moor
In The Moor, that means kitchens and buildings near Collingwood Nature Reserve, The Eight Bells Hotel and Hawkhurst Church of England Primary School and the streets around them. The closest station to The Moor is Etchingham station, about 3.3 miles south-west of the centre. Well-known places in the area include Ticehurst House Hospital (4.6 miles west).
Between visits
How long the results last depends on use and care. We suggest:
- Make sure the fan is cleaned with the rest of the system
- Make sure the isolator and controls are easy to reach
- Avoid lowering the speed to quieten a fault
- Make sure every filter is in place and clean
Keep an ear on the fan after the repair. If anything changes, let us know, so it can be looked at before it grows.
Regular TR19 cleaning includes the extract fan. Keeping grease off the impeller is one of the simplest ways to protect it and that means less wear.
Towns and villages near The Moor
More services for The Moor
Different parts, different methods
Impellers and housings
The fan housing collects grease too. Both are inspected, and cleaning can form part of the repair.
Motors and bearings
Motors and bearings take the most strain in a kitchen extract fan. Heat, grease and long running hours all wear them.
When to call us in The Moor
Fans everywhere, The Moor included, live in a hard environment: hot, greasy, damp air for hours on end. Moisture can rust housings and fixings, and age catches up with every fan in the end.
Most sites get in touch when they notice something like this:
- A belt-driven fan that squeals
- A whining or grinding extract motor
- A fan that won’t start at all
- Weak extraction and a smoky kitchen
A fan that rarely runs, like one in a hall kitchen near Church of St Laurence or elsewhere in The Moor, can seize between uses.
Questions to ask before you book
- Whether the work can be done while the site is closed
- Whether VAT is included
- Whether the figure could change on the day
- If they look at the system before pricing