Kent · Extract fan repair and replacement

South Stour extract fan repair

Extract fan repair for South Stour and the surrounding area: a survey, a fixed price, careful work and proper paperwork. Call for a fixed quote.

  • A fan that keeps cutting out
  • A fan worn beyond sensible repair
  • A fan shaking on its mountings

Extract fan repair in South Stour

What staff can safely do

If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that won’t come clean, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. That part needs specialist access and equipment.

How we handle extract fan repair in South Stour

Across South Stour, we deal with fan faults of every kind, from a squeal at start-up to a fan that will not run at all. The fault is diagnosed, quoted at a fixed price and put right or fit a replacement when it’s beyond repair. The work covers bearings, belts and pulleys and roof and wall fans, and people most often call us about a belt-driven fan that squeals and a humming noise from the fan motor.

Rural kitchens often have fans mounted on outside walls or roofs, exposed to the weather. That, with the grease, is hard on motors and bearings.

Good records are part of the job. Each visit is written up with pictures, listing what was done, anything we couldn’t reach and when the next visit is due. Keep it with your fire safety records so it’s to hand when an insurer or inspector asks.

The Duct Doctor team standing beside their branded white and blue vans
Where
South Stour (TN25)
Wider area
Kent
Paperwork
Report and photos after the visit
Quote
Fixed quote, normally within a working day
Working hours
Overnight and weekend work, 24/7 emergency callout
Call
0345 646 2711
Reviewed
30 October 2026

When it’s something else

It’s worth knowing the limits before booking:

  • An extract system that was undersized from the start
  • Odour complaints that need filtration rather than a fan repair
  • A greasy canopy and duct that a fan repair won’t touch

Not sure which it is? You can give us a ring on 0345 646 2711, or email photos and we will tell you honestly before booking.

Where we work

  • Bearings
  • Roof and wall fans
  • Belts and pulleys
  • Fan motors
  • Fan housings
  • Kitchen extract fans

What happens on the day

We’re used to working while the site is closed. A lot of visits happen overnight or at weekends, so the site can open as normal afterwards. On site, the work takes an hour or two to diagnose, then longer if parts or a new fan are needed. The timing of a visit to South Stour is set by you, and the travel is our side of the planning.

  1. You describe the fault and we arrange a visit.
  2. We isolate the fan before touching it.
  3. We diagnose the fault, checking the controls as well as the fan.
  4. A fixed quote for the repair or replacement follows.
  5. The work is done and the fan is tested running.

Before we arrive

  • Let us know about permits to work or site inductions
  • Arrange a key holder or contact on site
  • Clear the space around the work

Get a fixed quote

For a fixed quote, ring 0345 646 2711 or send us an email with the site type, your trading hours and a short description of the system. A few photos and your last certificate or report help a lot. We usually come back within one working day.

Ask for a quote

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How we price extract fan repair

The quote reflects the site in front of us. We consider:

  • The times the site is available
  • Access, including roofs, risers and ceiling voids
  • Parking and loading at the site
  • Any permits to work or inductions

What you pay reflects the actual work. That is why every job is surveyed first, and the price is agreed before we start.

What to send for a quote

When you call or email, these details help:

  • The paperwork from the last visit, if you have it
  • The site address and the type of premises
  • When the site is open and when it’s quiet
  • Wide pictures of the system and the area around it

The quickest way to a quote is to send photos: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and many jobs can be priced from that alone.

Different parts, different methods

Direct-drive fans

In a direct-drive fan, the impeller sits on the motor shaft. There are no belts, so faults tend to be in the motor, bearings or impeller.

Belt-driven fans

Belt-driven fans have a motor that turns the impeller through belts and pulleys. Worn belts squeal and slow the fan down, so we check the pulleys and bearings as well.

Do you need extract fan repair in South Stour?

Grease that gets past the filters ends up on the fan. It builds up on the impeller blades unevenly, so the fan runs out of balance and the noise follows.

Keep an eye out for any of the following:

  • A fan that won’t start at all
  • A motor that trips out or overheats
  • An extract that vibrates through the ductwork
  • A fan that whines, hums or grinds

Kitchens in South Stour can call our 24/7 emergency line whenever an extract fan stops.

Questions to ask before booking

  • When the next visit should be, and why
  • Whether a survey comes first
  • What hours they’ll be on site
  • Whether inaccessible sections are listed on the report

How to choose an extract cleaning contractor

South Stour: your questions answered

Can you get to a site in South Stour?

Yes, we work in villages as well as towns, and South Stour is covered. Photos of the system and directions to the site help us plan the visit.

Which environmental health team covers South Stour?

That’s Ashford council, whose environmental health officers carry out food hygiene inspections in South Stour. If the extract fan has failed, it’s worth having the repair booked, and the details to hand, before an officer visits.

How do you protect the area?

Protection goes down first: sheeting over floors, worktops and anything close to the work. We tidy up and take our waste away before we leave.

What paperwork should we keep on file?

Anything that proves the system is maintained: our reports and pictures, any certificates and your in-house logs. One maintenance log per site keeps it simple.

Will you fit a new fan if ours can’t be repaired?

Yes. If repair isn’t sensible, we replace the fan. We check the duct size and the extract the kitchen needs before recommending a unit.

What if our extract fan fails during service?

You can reach our emergency line day or night. Cooking without working extraction isn’t sensible, and we’ll aim to get it going again.

Can we book visits on a schedule?

Yes. We run scheduled maintenance contracts, set at the interval the system needs. Each report recommends when the next visit should be.

How much notice do you need?

For planned work, earlier is better, particularly if your next visit is nearly due. For emergencies, we take calls 24/7.

When a fan fails in South Stour

It’s Ashford council that sends environmental health officers to food businesses in South Stour. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. A kitchen without a working fan has a problem to fix quickly. At about 51 miles from central London, South Stour sits well inside the area we cover. The visit is fixed around your opening hours, not ours.

If you run a school kitchen, at a school such as Finberry Primary School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.

South Stour is about 3 miles south-east of Ashford, in Kent. Whether your site is in the middle of South Stour or further out, we cover extract fan repair for every kind of premises, from a single unit to a large public building. South Stour is one of 922 places in Kent we cover for commercial clients. Maidstone is in our area too, about 20 miles from South Stour.

Extract fan repair in TN25 follows the same survey, fixed quote and written report as everywhere else we cover. If your site is just outside South Stour, we cover Mersham (1 mile north-east), Sevington (2 miles north), Hinxhill Park (2 miles north), Ridgeway (3 miles north-east) and Hinxhill (3 miles north-east). Further out, we also cover Ashford (3 miles north-west), Canterbury (14 miles north-east), Folkestone (11 miles east), Faversham (14 miles north), Hythe (8 miles east) and Davington (15 miles north).

What’s near South Stour

We work in commercial kitchens and buildings around Poulton Wood, among other places. South Stour’s nearest station is Ashford International station, about 2.8 miles north-west of the centre. Nearby you’ll also find William Harvey Hospital (2.4 miles north) and Ashford Designer Outlet (2.3 miles north-west). The countryside around South Stour includes Hatch Park.

Map of South Stour © OpenStreetMap contributors

Landlords, agents and facilities managers

Records are where multi-site compliance often slips. Each visit produces a dated report with pictures, ready to show insurers, fire officers or EHOs.

Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we’re happy to quote for all of it.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London