Greater London · Extract fan repair and replacement
Extract Fan Repair in South Norwood
Our technicians work in South Norwood on extract fan repair and replacement. Fixed quotes, work around your opening hours and photo reports as standard.
- An old fan that needs replacing
- Poor airflow at the canopy
- A fan that keeps cutting out
About our extract fan repair in South Norwood
Working on a fan in South Norwood means switching the extract off first, so we plan it around your service. Evenings, overnight and weekends are all possible, and a fan that dies mid-service can go straight to our 24/7 line. The work covers belts and pulleys, bearings and kitchen extract fans, and common reasons people get in touch are an extract that vibrates through the ductwork and an extract fan that rattles or knocks.
Replacing a fan in a London building often means working at height or in a tight plant space, and in South Norwood, parking and lifting are part of that. Work can be done after service, so the kitchen loses as little time as possible.
The report is your system’s health record: a dated account with pictures of everything we did. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal and sits alongside the report.

- Place
- South Norwood (SE25, SE20, CR0)
- Wider area
- Greater London
- Records
- Photo report after every visit
- Price
- A fixed price before work begins
- Working hours
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
What extract fan repair looks like in South Norwood
Food Standards Agency records list about 238 restaurants, cafés and works canteens and about 182 takeaways across South Norwood and its immediate surroundings (about a mile and a half). For any of them with a canopy, the extract fan is what keeps the kitchen usable. London extract fans are often at the end of long duct runs, on roofs or in basements. Food hygiene inspections in South Norwood are the job of Croydon council’s environmental health team. Food hygiene rules expect food premises to have suitable and sufficient ventilation. Getting the fan running again is the priority.
School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like St Mark's Church of England Primary Academy, fix a failing fan before term starts. If you run a kitchen close to Norwood Junction station and the extract fan is getting noisy, a planned repair after closing beats a breakdown at the rush. If you look after a church or hall kitchen near Church of St Mark, or anywhere in South Norwood, test the extract fan before a big event rather than on the day.
South Norwood is about 5 miles south-east of Stockwell, in Greater London. Across the SE25 area, we cover extract fan repair for commercial sites. South Norwood is one of 764 places in Greater London we cover for commercial clients. For sites nearby, see our London page (7 miles or so).
Work in SE25, SE20 and CR0 follows the same survey, fixed quote and written report as everywhere else we cover. Local streets include Park Road, Court Road and Dixon Road, all of which we cover for extract fan repair. You’ll find South Norwood on the A213, so it’s easy for us to get to for out-of-hours visits. Close by, we work in Selhurst (1 mile north), Woodside (1 mile south), Ashburton (1 mile south), Elmers End (1 mile east) and Addiscombe (1 mile south). Within a short drive, we also cover London (7 miles north), City of Westminster (9 miles north-west), Marylebone (9 miles north), Kensington (9 miles north-west), St Pancras (9 miles north) and Shoreditch (9 miles north).
Near you in South Norwood
We work in commercial kitchens and buildings around The Albion pub, South Norwood Recreation Ground and Harris Academy South Norwood, among other places. South Norwood has its own railway station: Norwood Junction station. Well-known places in the area include Croydon University Hospital (1.7 miles south-west) and Crystal Palace Museum (1.4 miles north). The countryside around South Norwood includes Dulwich Upper Wood and Duppas Hill.
Nearby places to South Norwood
What else we do in South Norwood
What we do, step by step
On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Equipment that has to be off is switched off and allowed to cool first, and the area around the work is covered and protected. On site, it takes an hour or two to diagnose, then longer if parts or a new fan are needed. We fit London jobs around the building rather than the other way round, so a visit in South Norwood is normally out of hours.
- You describe the fault and we arrange a visit.
- On site, the fan is safely isolated.
- We diagnose the fault, checking the controls as well as the fan.
- You get a fixed price for putting it right.
- The work is done and the fan is tested running.
Getting ready for the visit
- Find the previous report, if there is one
- Let us know how we reach the system, including roofs, risers and plant rooms
- Make sure someone can let us in and lock up afterwards
Ask for a quote
Some systems can be priced from pictures; others need a survey. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, you get a fixed price before we start.
Related advice
Part by part
Belt-driven fans
A squeal when the fan starts is a classic belt symptom. Belts are checked for wear, tension and alignment and renew them where needed.
Fan controls
We check the controls as part of every diagnosis since the motor isn’t always to blame.
Keeping the system healthy
No system stays clean for ever, but care slows the build-up. A few tips:
- Tell us about a new rattle or whine right away
- Keep the fan on a planned cleaning cycle
- Keep a record of any trips or stoppages
- Keep access to the fan controls unobstructed
Your kitchen can get back to normal as soon as the fan is running. We clear up after ourselves and talk you through what we found.
Regular TR19 cleaning includes the extract fan. A clean impeller stays in balance, so planned cleaning helps the fan last.
Managing agents and facilities teams in South Norwood
For anyone managing more than one site, we can schedule visits across all of them on one quote. Each site gets its own report and photos, so records stay tidy.
We work for landlords, managing agents and facilities managers as well as the people running the site. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
When it’s something else
Some problems need a different service or another trade:
- Smells from the discharge that need odour control equipment
- Wiring and supply faults beyond the fan itself
- Grease throughout the ductwork, which needs a full TR19 clean
If you are not sure, just phone us on 0345 646 2711 or email us and we will give you a straight answer before booking.
What the work covers
- Roof and wall fans
- Kitchen extract fans
- Bearings
- Fan motors
- Belts and pulleys
- Fan housings
What affects the quote in South Norwood
The price is fixed before any work begins. It’s based on:
- The condition of the system
- The times the site is available
- Access, including roofs, risers and ceiling voids
- One-off work versus a regular cycle
Several systems or sites on one quote can make for a more efficient booking. Mention every system or site you need covered, and you will get one fixed quote.
Asking for a quote
When you call or email, it’s useful to have:
- Detail shots of panels, filters and grilles
- Any previous report or certificate
- Problems your staff have spotted
- The site address and the type of premises
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and many jobs can be priced from that alone.
Staff cleaning versus specialist work
If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We’ll take a look and give you a fixed quote.
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but hidden parts of the system still need specialist attention.
South Norwood: your questions answered
Which environmental health team covers South Norwood?
In South Norwood, it’s Croydon council that carries out food hygiene inspections. A note of when the fan failed and when it was fixed shows the problem was dealt with.
Can you come out to a failed extract fan in South Norwood out of hours?
South Norwood is covered, and our emergency callout runs 24/7. Use 0345 646 2711, our emergency number, at any time. Tell us where the fan is and how to reach it.
Who is the responsible person?
It depends on the building. The Fire Safety Order 2005 puts the duty on the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.
Will you tell us when the next visit is due?
Yes. Every report includes a recommended date for the next visit, based on use and what we found.
What happens if you can’t reach some of it?
They’re marked on the report. Often the fix is extra access, such as new panels in ductwork, which we can install.
What does TR19 mean?
BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extracts and TR19® Air for supply and extract systems. It isn’t legislation, but it’s the standard people check against.
How far ahead should we book?
Book as early as you can for planned work, particularly if your next visit is nearly due. Emergencies are different, because our line is open 24/7.
What happens to the waste?
We contain it and take it with us. Grease, debris and waste water are collected as the work goes on rather than letting it spread.