Greater London · Extract fan repair and replacement
Extract Fan Repair in Poplar
Need extract fan repair in Poplar? We survey first, give you a fixed quote and work around your opening hours, finishing with a written report and photos.
- An old fan that needs replacing
- An overheating extract motor
- A knocking noise from the extract fan
For landlords and multi-site operators
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we’re happy to quote for all of it.
For anyone managing more than one site, we can plan visits across the whole estate and price them together. Every building has its own written report, so records stay tidy.
About our extract fan repair in Poplar
Across Poplar, we deal with fan faults of every kind, from rattling and humming to a fan that has stopped dead. The fault is diagnosed, quoted at a fixed price and put right or fit a replacement when it’s beyond repair. Common call-outs are for a dead fan motor and an extract fan that rattles or knocks, across fan housings, roof and wall fans and bearings.
Rooftop fans in London take the weather as well as the grease from below, and in time, bearings, belts and motors fail. A fan that’s noisy or vibrating is giving a warning.
Think of the report as the system’s health record: a dated account with pictures of everything we did. For TR19® Grease cleans, the certificate comes through the BESCA Vent Hygiene Elite portal, ready for your insurer.

- Where
- Poplar (E14, SE16, E22)
- Wider area
- Greater London
- Reporting
- Written report with pictures
- Quote
- A fixed quote up front
- Hours
- Nights, weekends or holidays to suit you
- Telephone
- 0345 646 2711
- Reviewed
- 30 October 2026
How it works
Your trading hours come first. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. Once we’re in, the area is sheeted and anything that has to be off is turned off and cooled, and the work takes a few hours for most repairs, longer for a full fan replacement. Many London buildings have a managing agent, a security desk or a permit-to-work system, so tell us who to contact in Poplar.
- We agree a time to attend, out of hours if needed.
- We isolate the extract and open the fan housing.
- Bearings, drive, impeller, motor and mounts are inspected.
- You hear whether repair or replacement makes sense, with a fixed quote.
- We complete the work and check the fan runs smoothly.
Getting ready for the visit
- Tell us about site rules, permits or sign-in
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
- Clear loose items from the work area
Getting a quote
Every quote begins with a look at the system, either from pictures and details you send or from a site visit. After that, you get a fixed price for the work, before any work starts.
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FAQs for Poplar
Do you cover Poplar for emergency fan repairs?
We run a 24/7 emergency line for failed extract fans, and Poplar is part of our area. Use 0345 646 2711, our emergency number, at any time. If you can, stop cooking until the fan is checked.
Do you work at weekends in Poplar?
Yes, out-of-hours work is a big part of what we do. The work in Poplar can fit around your hours. When you call us on 0345 646 2711, or send details by email, mention when the site is quiet.
What types of premises do you cover?
All kinds of commercial and public premises: kitchens, offices, schools, healthcare, retail, leisure and food production. Work is timed around how each site runs.
Do I get a report after the visit?
Yes. It’s the record insurers and inspectors ask to see: a dated report with pictures, listing the work and any areas we couldn’t reach.
Is TR19 a legal requirement?
No. The law sets the duty, and TR19® is the recognised benchmark for meeting it. Under the Fire Safety Order 2005, the responsible person must reduce fire risk, and many insurers can refuse or reduce a claim without proof of cleaning.
Who has the legal duty for fire safety?
In the words of the Fire Safety Order 2005, it’s the responsible person. It’s normally the employer, or whoever controls the building, and where several people have control, each can have duties. Your lease and fire risk assessment should make it clear.
Do we need to close while you work?
Not typically. Visits are timed for when the area is closed, such as overnight or at a weekend, so the site can carry on as normal.
Can you tell me the price of a fan repair?
We price each job after finding the cause. Repair, parts or a full replacement all cost differently so the first step is a diagnosis.
Honest limits
We’d rather tell you now than book work that will not help, so these are the things it will not cover:
- Smells from the discharge that need odour control equipment
- Problems with the gas supply or its interlock valve
- A system that needs redesigning rather than repairing
If you’re not sure, just ring 0345 646 2711 or email us and we’ll give you a straight answer.
What we work on in Poplar
- Bearings
- Belts and pulleys
- Roof and wall fans
- Fan motors
- Fan housings
- Kitchen extract fans
Aftercare tips
Good habits slow the build-up between visits. A few tips:
- Note when the fan trips or cuts out
- Keep the area around the fan controls clear
- Keep the grease filters clean and fitted
- Save our number for the 24/7 emergency line
Listen to the fan over the next few weeks. If anything changes, let us know, so it can be looked at before it grows.
Clogged filters make the fan strain. Keeping filters clean eases the strain and helps prevent overheating.
Why deal with it now?
Wherever the kitchen is, Poplar included, the fan often sits on an outside wall or roof, where a rattle or a whine can be heard beyond the kitchen. Dealing with the fault brings the noise back down before neighbours notice. A busy site in Poplar builds up dirt and wear quickly, so putting it off makes the eventual job larger.
One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. You will have a fixed price before work begins.
Why Poplar businesses choose us
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Ventilation hygiene specialists since 2009
- Evenings, overnight and weekends, plus 24/7 emergency callout
- We diagnose before we treat
How we price extract fan repair
There’s no set price list, because no two systems are the same. The quote depends on:
- Parking and loading at the site
- Whether we need access equipment or extra panels
- Working hours and out-of-hours timing
- How big the system is
Combining work into one visit or one programme often makes better use of the time. Tell us about everything you’d like looked at, and you’ll get one fixed quote.
What we need to know
Photos and a few facts are often enough to price the work. Useful things to send:
- Any symptoms, from odd noises to smells or leaks
- Wide pictures of the system and the area around it
- The postcode and the type of business
- The paperwork from the last visit, if you have it
To help us quote: where the site is, what it is and its opening hours, photos of the system and the last certificate or report, if there is one. Then ring 0345 646 2711, or email photos.
What extract fan repair looks like in Poplar
There are about 529 restaurants, cafés and works canteens and about 165 sandwich bars and takeaways in Poplar and the streets around it, up to about 1.5 miles out, according to the Food Standards Agency’s register. A kitchen with a dead extract fan gets hot and smoky fast, and kitchens like these feel it at once. Food hygiene inspections in Poplar are the job of Tower Hamlets council’s environmental health team. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. A kitchen without a working fan has a problem to fix quickly. In London, a fan on a roof or in a basement can take planning to reach, with parking and loading to arrange.
If you run a café or takeaway near Canary Wharf station, a failed fan in the middle of service is exactly what our 24/7 emergency line is for. Occasional-use kitchens, such as a hall kitchen near St Peter's Church or elsewhere in Poplar, are where a stiff or seized fan can turn up. If you run a school kitchen, at a school such as Tower Hamlets College or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.
Poplar is about 2 miles south-west of Plaistow, in Greater London. Across the E14 area, we can take on extract fan repair. 764 places in Greater London are on our list, from busy centres to quieter spots.
Work in E14, SE16 and E22 is surveyed, quoted and booked the same way as anywhere else. That includes premises on Market Way, Castor Lane and Dockyard Lane and nearby roads. You’ll find Poplar on the A102 and A1261, which makes it straightforward for our technicians to reach for extract fan repair. We also cover London Docklands (1 mile south), Canary Wharf (1 mile south-west), Heron Quays (1 mile south-west), Coldharbour (1 mile south-east) and Blackwall (1 mile east). Within a short drive, we also cover London (3 miles west), City of Westminster (6 miles west), Marylebone (6 miles west), Kensington (8 miles west), St Pancras (5 miles west) and Shoreditch (3 miles north-west).
What’s near Poplar
We work in commercial kitchens and buildings around Bartlett Park, Langdon Park Secondary School and Our Lady and St Joseph Catholic Primary School and the streets around them. There’s a railway station in Poplar itself: Canary Wharf station. A little further out are Museum of the Book (0.8 miles north-west) and Poplar Hospital (0.6 miles north-east). The countryside around Poplar includes Lavender Pond and St. James's Park Lake.
Towns and villages near Poplar
What else we do in Poplar
Different parts, different methods
Roof and wall-mounted fans
Fans outside are exposed to rain and condensation. Rust on fixings and housings is a frequent find.
Belt-driven fans
Squealing at start-up often points to a belt. We check the belt condition, tension and alignment and replaced if they’re worn.