Surrey · Extract fan repair and replacement

Extractor fan repair in Ockham

Extract fan repair and replacement for commercial sites in Ockham and across Surrey. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • Poor airflow at the canopy
  • A dead fan motor
  • A fan shaking on its mountings

Book extract fan repair in Ockham

Extract fan repair for kitchens and businesses in Ockham

The extract fan is what pulls smoke, heat and steam out of the kitchen. Once it turns noisy, sluggish or stops altogether, the cooking area soon fills with heat and fumes. We find out why and put it right, by repairing the fan or replacing it. Common call-outs are for a belt-driven fan that squeals and a failed fan that needs a replacement, on fan housings, kitchen extract fans and bearings.

A callout to a small place like Ockham goes better when we know what we’re looking at: pictures of the fan, its rating plate and how to reach it all help.

Accreditations are easy to claim and worth checking. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, and we’re fully insured.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
Ockham (GU23)
Wider area
Surrey
Reporting
Written report with photos
Quotes
A fixed quote up front
Hours
Nights, weekends or holidays to suit you
Call
0345 646 2711
Page updated
30 October 2026

What affects the cost of extract fan repair

Before we fix a price, we need to know a few things. We look at:

  • Site requirements such as sign-in and permits
  • The number of sites or systems
  • The condition of the system
  • When the work can happen, such as evenings, overnight or weekends

We do not list prices on the website, because the cost depends on the site in front of us. For a fixed quote, give us a ring on 0345 646 2711 or email us, and we’ll explain what it covers.

What we need to know

There’s no need for technical detail. It helps if you can send:

  • Detail shots of panels, filters and grilles
  • Wide photos of the system and the area around it
  • Where the site is and what kind of site it is
  • Any symptoms, from odd noises to smells or leaks

Quoting starts with a diagnosis, either from pictures and details you send or from a site visit. Then we send a fixed price so you know the cost before we start.

What extract fan repair cannot fix

To be straight with you, some problems need a different fix:

  • Grease build-up in the rest of the extract system
  • Ductwork designed too small for the kitchen’s cooking
  • Cooking smells reaching neighbours, which may need odour control

Not sure which it is? You can call 0345 646 2711, or send details by email and we’ll tell you honestly before you book.

What we work on in Ockham

  • Roof and wall fans
  • Belts and pulleys
  • Fan motors
  • Kitchen extract fans
  • Bearings
  • Fan housings

Aftercare tips

Here’s the after-treatment advice, short and simple:

  • Note when the fan trips or cuts out
  • Get a noisy fan checked rather than slowed down
  • Do not cook with gaps in the filter bank
  • Report new noises from the fan early

Listen to the fan over the next few weeks. A new noise or vibration is worth reporting early, so it can be looked at before it grows.

The fan is part of every full TR19 clean. A clean impeller stays in balance and that means less wear.

What extract fan repair looks like in Ockham

Ockham is about 21 miles from central London, well within the area we cover across London and the South East. Evening, overnight and weekend visits are all possible. Kitchens in Ockham get their food hygiene inspections from Guildford council. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. That’s one more reason not to keep cooking with a broken fan.

If you look after a church or hall kitchen near All Saints' Church, or anywhere in Ockham, test the extract fan before a big event rather than on the day. For school kitchens, at schools like Ripley Court School for example, a planned fan repair in the holidays avoids losing lunches in term time.

Ockham is about 5 miles east of Woking, in Surrey. Whatever kind of site you run in Ockham, we can take on extract fan repair. We can work out of hours so trading is not interrupted. Ockham is one of 395 towns, villages and districts in Surrey where we work for extract fan repair. There’s also a page for Guildford, about 6 miles away.

Postcode districts we cover here for extract fan repair: GU23. Local streets include Alms Heath, Ockham Lane and School Lane, all of which we cover for extract fan repair. Nearby, we also carry out extract fan repair in West Horsley (2 miles south), Ripley (2 miles west), East Horsley (2 miles south-east), Effingham (3 miles south-east) and East Clandon (3 miles south). Larger places within reach include Guildford (6 miles south-west), Woking (5 miles west), Camberley (12 miles west), Epsom (9 miles east), Horley (15 miles south-east) and Redhill (13 miles east).

Near you in Ockham

Locally, jobs take us to businesses close to The Forest and the Highlands and The Black Swan pub, among other places. The closest station to Ockham is Horsley station, about 1.7 miles south-east. Nearby you will also find Send and Ripley History Society Museum (1.5 miles west) and Woking Community Hospital (4.4 miles west). Open spaces near Ockham include Boldermere Lake and Papercourt Marshes.

Map of Ockham © OpenStreetMap contributors

How the visit works

At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. The visit takes anything from an hour or two to a full visit, depending on the fault. The timing of a visit to Ockham is set by you, and the travel is our side of the planning.

  1. First, you tell us the symptoms: noise, shaking, weak extraction or no power.
  2. The fan is isolated and opened up so we can see inside.
  3. Each part is checked in turn: motor, bearings, drive, impeller and fixings.
  4. You hear what’s wrong and what it will cost, with a fixed quote, before we go ahead.
  5. Once the work is done, we run the fan and check it’s steady and quiet.

Getting ready for the visit

  • Plan for cooking equipment or plant to be off before we arrive
  • Mention any locked doors, roof access or ceiling voids
  • Mention any parking or loading restrictions

How to get a quote

To help us quote: where the site is, what it is and its opening hours, photos of the system and any previous report or certificate. Once you have those, give us a ring on 0345 646 2711 or drop us a line.

Get a price

Read more

Landlords, agents and facilities managers

The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.

We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.

Leave it or put it right?

Left alone, vibration spreads its damage. It loosens fixings, strains duct connections and wears the housing, so a small repair can grow into a bigger one. It’s simpler to plan the work at Ockham now than to arrange it in a hurry later.

No two sites are the same, so each one gets its own fixed quote. The size of the job, how we reach it, its condition and the working hours all play a part.

What you get with us

  • CHAS, SafeContractor and ISO 9001
  • A written report with photos after each visit
  • Ventilation hygiene specialists since 2009
  • Out-of-hours work and a 24/7 emergency line

See what affects the cost and our accreditations.

How the job changes from site to site

Belt-driven fans

In a belt-driven fan, the motor drives the impeller by belt. Belts wear, stretch and slip, and pulleys and bearings need checking too.

Direct-drive fans

Many kitchen extracts use direct-drive fans. If the motor has gone, a replacement unit is often the sensible option, and we will explain why.

Your questions about extract fan repair in Ockham

Do you work in villages like Ockham?

Yes, smaller places are covered as well as towns. The journey is planned ahead, so a few details about the route help.

Who carries out food hygiene inspections in Ockham?

The local authority for Ockham is Guildford council, and its environmental health team does the inspecting. Inspections are risk-based, so a visit can come at any time, including the week a fan stops.

Should the fan be cleaned as well as repaired?

Doing both together is often sensible. A TR19 clean covers the canopy, plenum, ductwork and fan, with a certificate and photo report.

What should go in our maintenance log?

Each report and certificate we give you, filed in the maintenance log with your in-house cleaning records. BESA says certificates should show the date, location and technician.

What causes a noisy extract fan?

Common causes are grease on the impeller, worn bearings, slipping belts and loose mountings. Each sounds a little different, and we diagnose it on site.

Does the report say when we need you again?

Yes. We put a recommended next date on the report. For kitchen extracts, BESA’s minimum intervals run from every 3 months for heavy use to every 12 months for light use, and fire dampers need testing at least once a year.

Can you look after several sites?

Yes. Tell us the addresses and what each needs and you’ll get one fixed quote.

Do you offer maintenance contracts?

Yes, of course. Send details of the systems and how they’re used, and we will suggest a schedule and quote for it.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London