Surrey · Extract fan repair and replacement
Downside extract fan repair
For extract fan repair and replacement in Downside, one call is all it takes, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- A fan that will not start at all
- An overheating extract motor
- Weak extraction and a smoky kitchen
About our extract fan repair in Downside
A faulty fan doesn’t always mean a new one. Often a clean, a new belt or new bearings brings it back, and that’s what we will recommend. When a fan is worn beyond sensible repair, a replacement suited to the system goes in. The work covers roof and wall fans, fan motors and kitchen extract fans, and the jobs we see most are an old fan that needs replacing and a motor that trips out or overheats.
In a village or hamlet like Downside, the kitchens with extract fans are few, wherever there are any. A failed fan stops the kitchen, and emergency callout is available 24/7, villages included.
Nothing is signed off by word of mouth: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.
- Place
- Downside (KT11)
- Region
- Surrey
- Paperwork
- Written report with photos
- Price
- Fixed quote, typically within a working day
- Working hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026

Keeping the system healthy
No system stays clean for ever, but care slows the build-up. Our tips:
- Get a noisy fan checked rather than slowed down
- Make sure every filter is in place and clean
- Make sure staff know who to call if the fan fails
- Tell us about a new rattle or whine right away
Where parts need ordering, we explain what that means for the kitchen until we return. The fan is completed on a return visit at a time that suits your service.
Regular TR19 cleaning includes the extract fan. A clean impeller stays in balance, so planned cleaning helps the fan last.
What else we do in Downside
What we do, step by step
We’re used to working while the site is closed. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. The visit itself takes a few hours on site, depending on the fault and the access to the fan. Photos of the system and how to reach it help us plan a visit to Downside.
- We take details of the symptoms and book a time that suits the kitchen.
- We isolate the fan before touching it.
- We diagnose the fault, checking the controls as well as the fan.
- You get a fixed price for putting it right.
- We fix the fault and run the fan to check it.
Preparing for the visit
- Allow time for equipment near the work to be turned off and cool down
- Tell us the best time to work, such as after service or at a weekend
- Let us know how we reach the system, including roofs, risers and plant rooms
Get a fixed quote
Photos are the quickest way to a quote: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and we can price many jobs without a visit.
Read more
What staff can safely do
Logging matters as much as cleaning. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, alongside our reports.
For ventilation and air handling systems, in-house care is mostly about checks: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
FAQs for Downside
Who would carry out a food hygiene inspection at a kitchen in Downside?
Kitchens in Downside are inspected by Elmbridge council’s environmental health officers. A note of when the fan failed and when it was fixed shows the problem was dealt with.
Who do I call if an extract fan fails in Downside?
Our emergency line runs 24/7, and Downside is within the area we cover. The number to ring is 0345 646 2711. Details of the make and model help us plan the repair.
Do I get a report after the visit?
Yes, on every job. It’s a dated, written report with photos, and TR19® Grease cleans come with a certificate through the BESCA VHE portal. Keep it in your maintenance log.
Does the law say we must follow TR19?
No, not in itself. TR19® is the benchmark insurers, fire officers and EHOs check against, and many insurance policies ask for proof of TR19® cleaning. The law behind it is the Fire Safety Order 2005 in England and Wales.
Why is our extract fan so noisy?
It can be one of a few things, including bearings, belts, grease and mounts. It’s worth having it diagnosed before the fault gets worse.
Can you supply and fit a replacement fan?
Yes. If repair isn’t sensible, we replace the fan. The replacement has to suit the ductwork and the cooking before recommending a unit.
Do you survey before quoting?
Yes, always. Diagnosis comes before treatment: the survey shows what needs doing and what access we need, and the quote is based on that.
What will a fan repair or replacement cost?
The cost depends on what’s wrong and how easy the fan is to reach. After diagnosing, you get a fixed quote so there are no surprises.
How the job changes from site to site
Motors and bearings
If the motor runs hot or keeps tripping, something’s wrong. The cause might be grease restricting the airflow or the motor may be near the end of its life.
Fan controls
Controls are checked as well as the fan itself, because a fan that will not start is not always a failed motor.
Honest limits
Extract fan repair can’t fix everything, and we’d rather say so up front. It will not put right:
- Cooking smells reaching neighbours, which may need odour control
- Wiring and supply faults beyond the fan itself
- Grease build-up in the rest of the extract system
If in doubt, call 0345 646 2711, or email photos and we will say what we think.
Parts of the system we cover
- Bearings
- Fan motors
- Roof and wall fans
- Fan housings
- Kitchen extract fans
- Belts and pulleys
Extract fan repair around Downside
The FSA’s food hygiene register shows about 22 restaurants, cafés and works canteens and about 5 sandwich bars and takeaways within about 1.5 miles of central Downside. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Kitchens in Downside get their food hygiene inspections from Elmbridge council. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. So a failed fan is worth fixing before the next service, not the next month. About 19 miles out from central London, Downside is part of the South East area we work across. The visit is fixed around your opening hours, not ours.
Hall kitchens near St Michael's Chapel, or anywhere around Downside, often use their fans only now and then, and an idle fan can stick.
Downside is about 4 miles west of Leatherhead, in Surrey. If you need extract fan repair in Downside, it’s easy to get a fixed quote: please call us on 0345 646 2711 or send us an email. We work across South East England and London, Downside included. Across Surrey, we cover 395 places, Downside among them. There’s also a page for Guildford, about 8 miles away.
All of KT11 is within our area for extract fan repair, from the main roads to the quietest streets. Streets in the area include Downside Common, Downsview Close and Deacon Close, and we cover them all for extract fan repair. Nearby, we also carry out extract fan repair in Hatchford (1 mile west), Martyr's Green (1 mile south-west), Hatchford End (2 miles west), Whiteley Village (3 miles north) and Wisley (3 miles west). We also work in nearby towns such as Guildford (8 miles south-west), Woking (7 miles west), Camberley (14 miles west), Epsom (6 miles east), Horley (14 miles south-east) and Redhill (12 miles south-east).
Near you in Downside
Locally, jobs take us to businesses close to The Plough Public House and Parkside School and the streets around them. The nearest railway station is Cobham & Stoke Dabernon station, about 1 mile north-east. Nearby you will also find Epsom Cottage Hospital (5.1 miles north-east) and Send and Ripley History Society Museum (3.8 miles west). Not far away are Jubilee Wood and Boldermere Lake.
Common problems we fix in Downside
Fan bearings don’t last for ever, especially in a hot, greasy airstream. Worn bearings whine, rumble or grind, and if they’re left they can seize.
These are the problems we see most often:
- A fan that keeps cutting out
- A humming noise from the fan motor
- A dead fan motor
- Poor airflow at the canopy
Holidays are the time to replace a tired kitchen fan at schools such as St Matthew's CofE Aided Infant School, rather than mid-term.
Questions to ask before you book
- Whether a written report and pictures are included
- Proof of insurance
- Whether VAT is included
- Which accreditations they hold, and whether you can check them
Fixed quotes for extract fan repair in Downside
There’s no set price list, because no two systems are the same. What we look at:
- Any permits to work or inductions
- The times the site is available
- The condition of the system
- Parking and loading at the site
Working hours, access and the scale of the site all affect the cost. We take each of them into account and give you a fixed price before any work starts.
Helping us quote
To speed up the quote, please include:
- The paperwork from the last visit, if you have it
- A few general shots of the system
- Any access panels or hatches you can see
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
For a fixed quote, give us a ring on 0345 646 2711, or send details by email with the site type, your trading hours and a short description of the system. A few photos and your last certificate or report help a lot. You’ll typically have a quote within one working day.