Surrey · Extract fan repair and replacement
Wisley extract fan repair
Our technicians work in Wisley on extract fan repair and replacement. Out-of-hours visits, a fixed quote and a written report with pictures on every job.
- A fan rattling in its housing
- A fan running too slowly to clear the kitchen
- A fan that keeps cutting out
Extract fan repair in Wisley
The extract fan is what pulls smoke, heat and steam out of the kitchen. When it starts to rattle, hum or slow down, the kitchen gets hot and smoky very quickly. We find out why and put it right, by repairing the fan or replacing it. We’re often asked to deal with an overheating extract motor and a fan that won’t start at all, across fan housings, belts and pulleys and fan motors.
Rural kitchens often have fans mounted on outside walls or roofs, exposed to the weather. Weather and grease together wear out motors and bearings.
Each visit ends with a written report and photos, so there’s a dated record of the work. Where the work is a TR19® Grease clean, the certificate is issued through the BESCA Vent Hygiene Elite portal.
- Location
- Wisley (GU23)
- Wider area
- Surrey
- Reporting
- Photo report after each visit
- Quotes
- A fixed quote up front
- When we work
- Evenings, overnight and weekends; 24/7 emergencies
- Call
- 0345 646 2711
- Last updated
- 30 October 2026
Landlords, agents and facilities managers
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we’re happy to quote for all of it.
Facilities teams in offices, schools and healthcare sites book us too in Wisley and across Surrey. Larger estates can be phased building by building to keep disruption down.
What the work involves, part by part
Motors and bearings
Motors and bearings take the most strain in a kitchen extract fan. Hot, greasy air and long days wear them down.
Direct-drive fans
Many kitchen extracts use direct-drive fans. When the motor fails, replacing the whole fan unit can make more sense than repairing it and we’ll talk you through it.
Nearby places to Wisley
Other services in Wisley
When it’s something else
Some problems need a different service or another trade:
- Gas interlock faults that a Gas Safe registered engineer must deal with
- Faults in the building’s electrical supply, which need an electrician
- Ductwork designed too small for the kitchen’s cooking
Not sure which it is? You can phone us on 0345 646 2711 or email us and we will tell you honestly.
Where we work
- Bearings
- Kitchen extract fans
- Fan housings
- Roof and wall fans
- Belts and pulleys
- Fan motors
What your team can do, and what needs us
Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but the parts you cannot see still need a specialist at the right interval.
A few tasks are always specialist work: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. Leave those to us.
Common problems we fix in Wisley
Some faults are in the controls rather than the fan. Speed controllers, isolators and wiring can all fail, and a fan that will not start isn’t always a dead motor.
These are the problems we see most often:
- A fan that whines, hums or grinds
- A fan running too slowly to clear the kitchen
- An extract that vibrates through the ductwork
- A fan worn beyond sensible repair
A fan that rarely runs, like one in a hall kitchen near Wisley Church or elsewhere in Wisley, can seize between uses.
Comparing quotes
- Whether inaccessible sections are listed on the report
- How they set the interval to the next visit
- Whether VAT is included
- Whether the quote is based on a survey or photos
When a fan fails in Wisley
Food Standards Agency records list about 15 restaurants, cafés and works canteens and about 9 takeaways and sandwich shops across Wisley and its immediate surroundings (about a mile and a half). Those that cook under a canopy rely on a fan that runs every hour they’re open. Environmental health officers from Guildford council inspect food businesses in Wisley. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. That makes a fan repair urgent rather than something to put off. Wisley, about 21 miles from central London, is within our usual area. Visits are booked around your hours, evenings and weekends included.
If you run a school kitchen, at a school such as St Mary's CofE Controlled Primary School or nearby, a fan that’s getting noisy is best repaired in the holidays before it fails in term.
Wisley is about 4 miles south of Weybridge, in Surrey. Wherever you are in the GU23 postcode area, we cover extract fan repair for commercial sites. Across Surrey, we cover 395 places, Wisley among them. You can also see our page for Guildford, about 7 miles away.
Work in GU23 is surveyed, quoted and booked the same way as anywhere else. Whether your site is on Weybank, Deers Farm Close and Wisley Lane or a nearby road, we can help. If your site is just outside Wisley, we cover Pyrford Green (1 mile west), Byfleet (1 mile north), Hatchford End (2 miles south-east), New Haw (2 miles north) and Martyr's Green (2 miles south-east). We also work in nearby towns such as Guildford (7 miles south-west), Woking (4 miles west), Camberley (11 miles west), Epsom (9 miles east), Redhill (15 miles south-east) and Ewell (10 miles east).
Near you in Wisley
In Wisley, that means kitchens and buildings near The Anchor pub, Manor Farm and Fullbrook School, among other places. For rail, the closest station is West Byfleet station, roughly 1.7 miles north-west. Well-known places in the area include Send and Ripley History Society Museum (1.8 miles south-west) and Woking Community Hospital (3.5 miles west). Not far away are Papercourt Marshes and Boldermere Lake.
Between visits
A little care between visits keeps the system in better shape. We recommend:
- Tell us about a new rattle or whine right away
- Clean or change filters on schedule
- Keep the fan on a planned cleaning cycle
- Keep the emergency number where staff can see it
Once the fan is running smoothly, keep the filters clean. Less grease on the impeller means less wear and the quieter it runs.
Clogged filters make the fan strain. Keeping filters clean eases the strain and helps prevent overheating.
The process
We are used to working while the site is closed. Evenings, nights and weekends are when much of our work happens, so the site can open as normal afterwards. The visit itself takes a few hours on site, depending on the fault and the access to the fan. In a small place like Wisley, the journey is planned ahead and the visit arranged around the site’s hours.
- First, you tell us the symptoms: noise, shaking, weak extraction or no power.
- With the fan safely isolated, we open it up for a proper look.
- Each part is checked in turn: motor, bearings, drive, impeller and fixings.
- We explain the fault and give you a fixed price for the fix.
- Once the work is done, we run the fan and check it’s steady and quiet.
Getting ready for the visit
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
- Plan for cooking equipment or plant to be off before we arrive
- Find the previous report, if there is one
Get a fixed quote
Quotes are quick. Call or email with a few details and you’ll typically have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.
Read more
Common questions in Wisley
Will you come out to Wisley?
Yes, we work in villages as well as towns, and Wisley is covered. A survey first, from pictures or a visit, means we arrive with the right kit.
What if my kitchen extract fan stops in Wisley at night?
Our emergency line runs 24/7, and Wisley is within the area we cover. Call 0345 646 2711 and tell us what the fan is doing, or not doing. Details of the make and model help us plan the repair.
Do you survey before quoting?
Yes. We always survey first, from your pictures and details, or with a visit where necessary. A fixed quote follows.
Do we lose a day’s trading?
Not usually. The area we are working in has to be out of use while we’re there, so the visit goes in a quiet slot.
What is TR19?
TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
Are you fully insured?
Yes. Duct Doctor is fully insured, and the details are available on request.
Who is responsible for fire safety on the premises?
The Fire Safety Order 2005 calls them the responsible person: often the employer, owner or occupier. Landlords, facilities managers and managing agents can also hold responsibility.
Do I get a report after the visit?
Yes. Each visit ends with a written report and photos, covering the work, any areas we couldn’t access and the recommended next date. Where the work is a TR19® Grease clean, there’s also a certificate issued through the BESCA Vent Hygiene Elite portal.