East Sussex · Extract fan repair and replacement
Extract fan repair and replacement in Butcher's Cross, East Sussex
Need extract fan repair in Butcher's Cross? We survey first, give you a fixed quote and work around your opening hours, then sign off with a report and photos.
- An extract fan that has stopped working
- An extract that vibrates through the ductwork
- An overheating extract motor
Managing agents and facilities teams in Butcher's Cross
We regularly work with managing agents. Send the address, what’s needed and how access works, and we will send a fixed quote.
We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.
Extract fan repair in Butcher's Cross
Kitchens in Butcher's Cross call us about extract fans and motors that are noisy, slow or dead, we diagnose the fault and send you a fixed quote for the repair or the replacement. For a fan that fails during service, there’s a 24/7 emergency callout. If you have an overheating extract motor and a squealing belt on start-up, we can put it right.
In a small place like Butcher's Cross, fans are often on an outside wall or roof, open to wind and rain. That, with the grease, is hard on motors and bearings.
Accreditations are easy to claim and worth checking. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, with full insurance on top.
- Place
- Butcher's Cross (TN20)
- Wider area
- East Sussex
- Paperwork
- Report and photos after the visit
- Price
- Fixed quote, typically within a working day
- Working hours
- When your site is closed, plus a 24/7 line
- Phone
- 0345 646 2711
- Last updated
- 30 October 2026
How we price extract fan repair
You will get a fixed price before we start. It takes into account:
- The number of sites or systems
- A single visit or a regular plan
- The scale of the work
- Parking and loading at the site
Several systems or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at, and you will get one fixed quote.
What we need to know
When you call or email, it’s useful to have:
- The site address and the type of premises
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Detail shots of panels, filters and grilles
- When the site is open and when it’s quiet
Getting a quote doesn’t take long. Send a few details and pictures, and we usually reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.
Honest limits
Not every problem is solved by extract fan repair, and we’d rather say so up front. It doesn’t solve:
- Problems with the electrical supply to the fan (an electrician’s job)
- Problems with the gas supply or its interlock valve
- An extract system that was undersized from the start
If in doubt, give us a ring on 0345 646 2711, or email photos and we’ll say what we think before you book.
What the work covers
- Fan housings
- Belts and pulleys
- Roof and wall fans
- Fan motors
- Bearings
- Kitchen extract fans
How the visit works
Protection comes first: sheeting goes over floors and surfaces close to the work. After that, the system is made safe and the work begins. It takes part of a day for most faults, with a return visit if parts have to be ordered, and the area is cleaned down before we leave. Somewhere like Butcher's Cross, lanes, gates and parking are worth mentioning in advance.
- We agree a time to attend, out of hours if needed.
- The extract is switched off and the fan opened up.
- Bearings, drive, impeller, motor and mounts are inspected.
- We explain the options and quote a fixed price.
- We complete the work and check the fan runs smoothly.
Getting ready for the visit
- Agree a time when the area can be out of use
- Make sure someone can let us in and lock up afterwards
- Plan for cooking equipment or plant to be off before we arrive
How to get a quote
Some systems can be priced from photos; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, you get a fixed price before any work starts.
Read more
Looking after it afterwards
To keep the system working properly between visits:
- Write down when the fan misbehaves
- Keep the area around the fan controls clear
- Get a noisy fan checked rather than slowed down
- Save our number for the 24/7 emergency line
Before we leave, the fan is run and checked. We explain the fault and the fix, and anything else we noticed is pointed out.
Small faults, like a worn belt, are quick to fix. Ignored, they can lead to bigger failures so early attention pays.
Questions from Butcher's Cross
Who carries out food hygiene inspections in Butcher's Cross?
Food hygiene inspections in Butcher's Cross are carried out by Wealden council. Inspections are risk-based, so a visit can come at any time, including the week a fan stops.
Can you work in Butcher's Cross outside opening hours?
Yes. We work evenings, overnight and at weekends. Your customers, staff or residents in Butcher's Cross needn’t be disturbed. Tell us your opening hours when you ask for a quote.
Do you work with multi-site operators?
Yes. We work across South East England and London, so we can schedule a run of sites on one programme. Each site gets its own report and pictures.
Do you provide a certificate or report?
Yes, always. The report is dated and includes pictures, plus a certificate via the BESCA Vent Hygiene Elite portal for TR19® Grease cleans. Keep it in your maintenance log.
Is repair an option before replacing the whole fan?
Repair is always our starting point. If the fan is past saving, a replacement may be more sensible and we’ll tell you the reasons.
Will you tell us when the next visit is due?
Yes. The recommended date is on the report. For kitchen extracts, BESA’s minimum intervals run from every 3 months for heavy use to every 12 months for light use, while fire dampers are tested at least annually.
Can you come out in an emergency?
Yes. Our emergency line runs 24/7 for anything that cannot wait until a planned visit. Call us any time and explain what’s happened.
Will you fit a new fan if ours cannot be repaired?
We can. Replacing a fan is part of our fits and repairs work and we’ll talk you through what’s involved.
When a fan fails in Butcher's Cross
Kitchens in Butcher's Cross get their food hygiene inspections from Wealden council. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. That is one more reason not to keep cooking with a broken fan. Butcher's Cross, about 37 miles from central London, is within our usual area. A survey and a fixed quote come first, then the visit at a time that suits you.
If you run a church or community hall kitchen, near Church of the Good Shepherd or elsewhere in Butcher's Cross, an extract fan that rarely runs can seize or fail when it’s needed.
Butcher's Cross is about 4 miles south-east of Crowborough, in East Sussex. We provide extract fan repair for businesses, landlords and public buildings in Butcher's Cross and the rest of East Sussex. Butcher's Cross is one of 289 towns, villages and districts in East Sussex we cover for extract fan repair. There’s also a page for Brighton, roughly 20 miles from Butcher's Cross.
We work across TN20 for extract fan repair and the streets around it. Nearby, we also carry out extract fan repair in Skippers Hill (1 mile south-west), Five Ashes (1 mile south), Woolbridge (1 mile north-east), Wellbrook (1 mile east) and Mayfield (2 miles north-east). Further out, we also cover Bexhill-on-Sea (15 miles south-east), Lewes (13 miles south-west), Hailsham (10 miles south), Crowborough (4 miles north-west), Uckfield (6 miles south-west) and Polegate (13 miles south).
Landmarks near Butcher's Cross
We work in commercial kitchens and buildings around Five Ashes CofE Primary School and The Five Ashes Inn and the streets around them. Butcher's Cross’s nearest station is Crowborough station, roughly 3 miles north-west. Well-known places in the area include Tickerage Castle (4.1 miles south-west) and Crowborough War Memorial Hospital (4.1 miles north-west). The countryside around Butcher's Cross includes Selwyns Wood.
Staff cleaning versus specialist work
Staff cleaning and specialist work are not the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.
Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but the parts you cannot see still need a specialist at the right interval.
Common problems we fix in Butcher's Cross
Not every problem is mechanical. A failed speed controller or a wiring fault can stop a fan so we check the controls before blaming the motor.
Keep an eye out for any of the following:
- A motor that trips out or overheats
- Vibration spreading from the fan into the ducts
- An extract fan that rattles or knocks
- A belt-driven fan that squeals
If you run a school kitchen, at a school such as Skippers Hill Manor School or nearby, a fan that is getting noisy is best repaired in the holidays before it fails in term.
What to look for in a quote
- How they set the interval to the next visit
- Whether the figure could change on the day
- Whether the quote shows VAT
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor