Medway · Ductwork cleaning

Ductwork cleaning in Upper Bush, Medway

Cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels for Upper Bush, with a survey first and a report with pictures at the end. Ask us for a fixed quote.

  • A rancid smell from the extract duct
  • Grease pooling at the foot of the riser
  • Hardened, baked-on grease in long horizontal runs

Ductwork cleaning for sites in Upper Bush

Common problems we fix in Upper Bush

Air cools as it moves away from the canopy. As it cools, the grease it carries condenses onto the duct walls, which is why ducts go on gathering grease well beyond the filters.

Signs it’s time to call us include:

  • Years of grease along the duct floor
  • A duct nobody has opened in years
  • Duct runs that cannot be reached
  • Readings above 200 microns from a grease thickness test

School kitchens, at schools like Cuxton Community Infant School for example, are typically cleaned in the holidays so no lunches are lost.

What your quote should include

  • What hours they’ll be on site
  • Whether VAT is included
  • Whether they’re fully insured
  • Whether they recommend a next date

Choosing a duct cleaning contractor

Ductwork cleaning in Upper Bush

The ductwork is where an extract clean is won or lost. Sections with no way in can go uncleaned for years. Each section we can reach is cleaned, and any we can’t is written down, so you know exactly where you stand. If you are dealing with gaps where access panels were never fitted and hardened, baked-on grease in long horizontal runs, we can help, from attenuators, access panels and bends and junctions onwards.

Rural kitchens often have long, low duct runs through a roof space or along an outside wall, and those horizontal sections are where grease settles. We agree access and timings in advance.

Our accreditations include CHAS, SafeContractor and ISO 9001, and we are fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.

Duct Doctor duct and vent cleaning vans lined up in a car park with the team
Location
Upper Bush (ME2)
Region
Medway
Reporting
Certificate plus before-and-after pictures
Quotes
A fixed quote up front
Hours
Nights, weekends or holidays to suit you
Call
0345 646 2711
Reviewed
30 October 2026

Keeping the system healthy

Good habits slow the build-up between visits. A few tips:

  • Store the certificate with the fire risk assessment
  • Consider fitting panels where the report shows gaps
  • Never cook with a filter missing
  • Keep the fan on while anything is cooking

You will have a recommended date for the next clean, based on the readings and your daily cooking hours, in line with BESA guidance.

Book the next duct clean before the date passes. A change in cooking hours may change the interval under BESA guidance, and grease thickness testing will show it.

Common questions in Upper Bush

Can you get to a site in Upper Bush?

Yes, smaller places are covered as well as towns. Just mention lanes, gates or anything else about the site when you book.

Who would carry out a food hygiene inspection at a kitchen in Upper Bush?

That is Medway council, whose environmental health officers carry out food hygiene inspections in Upper Bush. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.

Can you fit access panels in our ductwork?

Yes, we install duct access panels. Panels go where they give the best access to sections that couldn’t be reached, and we’ll recommend where.

What do you do with what you remove?

It’s contained and taken away. We collect grease, debris and waste water as we go, so it doesn’t spread.

Do you look at the system first?

Yes, always. We diagnose before we treat: the survey tells us what the system needs and how to reach it, and the quote is based on that.

What does ductwork cleaning cost?

There’s no set price, as it depends on the job: the size of the system, its condition, access and when we can work. We fix the price before we start.

What is TR19?

BESA’s ventilation hygiene specification, with two parts that matter most here: TR19® Grease for kitchen extract systems and TR19® Air for general ventilation. It isn’t law, but it’s the benchmark.

Can one contract cover all our sites?

Yes. Send the list of sites and the work at each and we’ll quote them together.

What your team can do, and what needs us

Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease call for the right kit, training and safe access. Leave those to us.

In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

What happens on the day

The visit has three parts: set-up, the treatment itself and the sign-off. Getting ready means protecting surfaces and switching off what needs to be off, while signing off means the written report and pictures. Most of the time goes on the work itself, and that takes a few hours for a short run, longer for long runs and tall risers. Visits to a village like Upper Bush are booked in advance, at a time that suits whoever runs the site.

  1. The duct route is surveyed and every access point found.
  2. Grease thickness is measured at set points.
  3. Once the kitchen has closed, we protect the area and open the panels.
  4. Heavy deposits come out by hand, then each section is degreased.
  5. We close up, re-test, photograph and record anything out of reach.

Preparing for the visit

  • Clear loose items from the work area
  • Have your last certificate or report to hand
  • Agree a time when the area can be out of use

Get a fixed quote

Quotes are quick. Send a few details and pictures, and we usually reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.

Get a quick quote

Read more

What a clean won’t put right

Ductwork cleaning cannot fix everything, and we will tell you before we start. It doesn’t solve:

  • Sections that cannot be reached safely without new access (those are recorded, and panels can be fitted)
  • An extract fan that has stopped working
  • A duct that is too small or badly routed for the kitchen (a design issue)

Not sure which it is? You can ring 0345 646 2711 or send us an email and we’ll tell you honestly.

Parts of the system we cover

  • Bends and junctions
  • Attenuators
  • Horizontal duct runs
  • Vertical risers
  • Multi-storey ducts
  • Access panels

Multi-site and managed buildings

We work for landlords, managing agents and facilities managers as well as the people running the site. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, which may be the employer, owner, landlord, FM or managing agent. With shared responsibility, good records help everyone.

Ductwork cleaning in Upper Bush: the local picture

The FSA’s data shows about 5 bars, pubs and nightclubs registered in and around Upper Bush, up to about a mile and a half out. A pub or hotel kitchen that cooks every day builds up grease in its extract like any other. Upper Bush is covered by Kent Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Food hygiene inspections in Upper Bush are the job of Medway council’s environmental health team. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A TR19® certificate and photo report after each clean gives you a record to show an inspector.

If your kitchen is in a listed or historic building, like the houses around Upper Bush (Starkey Castle is about 1.4 miles south-east), fitting access panels needs care. Where a hall near Church of St Michael and All Angels, or anywhere in Upper Bush, hosts lunch clubs or events, its extract gathers grease just as a café’s does.

Upper Bush is about 3 miles west of Rochester, in Medway. Every kind of commercial site in Upper Bush, ductwork cleaning is something we can help with. We can work out of hours so the site keeps running. Our area takes in 68 places across Medway, from busy centres to quieter spots. We also work in Maidstone, around 9 miles away.

Here we cover the ME2 postcode area for ductwork cleaning. If your site is just outside Upper Bush, we cover Lower Bush (1 mile north-east), Cuxton (1 mile east), North Halling (1 mile south-east), Halling (2 miles south) and Cobham (2 miles north-west). We also work in nearby towns such as Gillingham (6 miles east), Chatham (4 miles east), Rochester (3 miles east), Rainham (8 miles east), Luton (4 miles east) and Park Wood (7 miles east).

Around Upper Bush

Around Upper Bush, our work takes us to kitchens and buildings near Strood Academy. For rail, the closest station is Cuxton station, about 1.2 miles east. Well-known places in the area include Rochester Castle (3 miles east) and Six Poor Travellers House (3.1 miles east). Open spaces near Upper Bush include Ranscombe Farm and Gad's Hill.

Map of Upper Bush © OpenStreetMap contributors

How we price ductwork cleaning

Every site gets its own quote. This is what makes a difference:

  • Travel, parking and unloading
  • When the work can happen, such as evenings, overnight or weekends
  • How easy every part is to reach
  • What state the system is in

Kitchens, offices, schools and hospitals are all priced the same way: how much there is, how we reach it, what state it’s in and when we can work. Call for a fixed quote and we will go through it with you.

What we need to know

Photos and a few facts are often enough to price the work. Useful things to send:

  • Your last certificate, test record or report
  • The roof, plant room or outside wall the system runs to
  • The times we could work without disrupting the site
  • Wide pictures of the system and the area around it

Quoting starts with a diagnosis, from your photos and details or, where that isn’t enough, a survey on site. Then we send a fixed price so you know the cost before any work starts.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London