Medway · Ductwork cleaning
Ductwork cleaning in Cuxton, Medway
Looking for ductwork cleaning in Cuxton? We survey first, give you a fixed quote and work around your opening hours, finishing with a written report and photos.
- Readings above 200 microns from a grease thickness test
- Smells of old cooking grease from the ductwork
- Sections of duct with no access panels
Cuxton kitchens: local notes
Food Standards Agency data counts about 14 cafés, restaurants and staff canteens and about 14 takeaways within 1.5 miles or so of the middle of Cuxton. Wherever those kitchens cook under a canopy, the horizontal runs and risers need cleaning as well as the hood. Kent Fire and Rescue Service covers Cuxton. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. In Cuxton, food businesses are inspected by environmental health officers from Medway council. Extraction counts as kitchen equipment, so its condition can come up on the day. A dated certificate in the maintenance file answers the question before it’s asked.
A kitchen near Cuxton station that serves breakfast and dinner can run its extract twelve hours or more, which shortens the cleaning interval. Volunteers running a hall kitchen near Church of St Michael and All Angels, or anywhere in Cuxton, may not know when the extract was last cleaned, and a grease test settles it.
Cuxton is about 2 miles south-west of Rochester, in Medway. Every kind of commercial site in Cuxton, ductwork cleaning is something we can help with. We can work out of hours so the site keeps running. Our Medway coverage runs to 68 places, Cuxton among them. There’s also a page for Maidstone, roughly 8 miles from Cuxton.
Every address in ME2 is within our area for ductwork cleaning, from the main roads to the quietest streets. Whether your site is on Station Road, Charles Drive and James Road or anywhere close by, we can help. We also cover Lower Bush (1 mile west), North Halling (1 mile south-west), Upper Bush (1 mile west), Borstal (1 mile east) and Halling (2 miles south). We also work in nearby towns such as Gillingham (5 miles east), Chatham (4 miles east), Rainham (7 miles east), Luton (4 miles east), Park Wood (7 miles east) and Lordswood (5 miles south-east).
Near you in Cuxton
In Cuxton, that means kitchens and buildings near Baty's Marsh and Strood Academy, among other places. There’s a railway station in Cuxton itself: Cuxton station. Nearby you’ll also find Rochester Castle (2.3 miles north-east) and French Hospital (2.4 miles east). For a walk, there’s Ranscombe Farm and Gad's Hill.
Ductwork cleaning in Cuxton, done properly
No two duct runs are the same, in Cuxton or anywhere else. A few metres to an outside wall, or a riser up through the building to a roof fan. The survey traces the route, so we know where to get in and how long it will take. If you have grease pooling at the foot of the riser and a duct clean needed for an insurer, we can help.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, and those horizontal sections are where grease settles. We agree access and timings in advance.
For insurers and inspectors, the record counts. So every job comes with a written report and pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Location
- Cuxton (ME2)
- Wider area
- Medway
- Paperwork
- TR19® certificate and photo report
- Quotes
- Fixed quote, usually within a working day
- Working hours
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026

Keeping the system healthy
Aftercare is simple, and it helps at the next visit:
- Keep to the interval on the report
- File each certificate and photo report in the maintenance log
- Don’t block access panels with shelving or stock
- Have the grease measured if cooking hours go up
Any section of duct we couldn’t reach is listed on the report, with the reason. We can fit access panels so those sections are cleaned next time.
Book the next duct clean before the date passes. If the kitchen starts cooking longer hours, the interval may need to shorten, and grease thickness testing will show it.
What happens if it’s left?
Grease narrows the duct and slows the air. The fan works harder, the kitchen gets hotter and smoke lingers at the canopy and grease can drip from duct joints. A planned visit to Cuxton is easier to arrange than an emergency callout.
You will not find a price list here, because the cost depends on the site in front of us. Call for a fixed quote, and we’ll explain what it covers.
Why book with us
- One contact for all your sites in London and the South East
- Accredited under CHAS and SafeContractor, with ISO 9001
- Ventilation hygiene specialists since 2009
- Fully insured
Read how cleaning jobs are priced and our accreditations and certificates.
What your team can do, and what needs us
Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.
Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but hidden parts of the system still need specialist attention.
How the job changes from site to site
Bends and transitions
The join where the canopy meets the duct is a common hotspot. We reach it from the plenum side where possible.
Access panels
Panels have to seal properly once they’re closed so the duct stays tight. We will tell you if any panel needs replacing.
What happens on the day
There are three stages on the day: getting the area ready, doing the work and signing it off. Getting ready means protecting surfaces and switching off what needs to be off, while signing off means the written report and photos. Most of the time goes on the work itself, and that takes anything from a few hours to several visits, depending on the length of duct. If you can send pictures, we can arrive in Cuxton knowing what to expect.
- The duct route is surveyed and every access point found.
- Grease thickness is measured at set points.
- Once the kitchen has closed, we protect the area and open the panels.
- Thick grease is scraped out, then the runs and risers are degreased.
- We close up, re-test, photograph and record anything out of reach.
Getting ready for the visit
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
- Find the previous report, if there is one
- Clear the space around the work
Getting a quote
For ductwork cleaning in Cuxton, call 0345 646 2711 or drop us a line. Let us know the site type and the opening hours, and send photos or your last report if you can. We usually send a fixed quote within one working day.
Advice
When it’s something else
Not every problem is solved by ductwork cleaning, and we will tell you before we start. It doesn’t solve:
- Parts of the duct with no way in
- Leaking duct joints that need repair
- An extract fan that has stopped working
If you’re not sure, just ring 0345 646 2711 or email us and we will give you a straight answer.
Where we work
- Bends and junctions
- Multi-storey ducts
- Access panels
- Attenuators
- Vertical risers
- Horizontal duct runs
Do you need ductwork cleaning in Cuxton?
A duct with too few access doors cannot be fully cleaned. Stretches with no way in may never have been touched, and the grease there keeps building out of sight.
Any of these means the system needs a check-up:
- Gaps where access panels were never fitted
- Heavy grease at the base of a riser
- A duct clean needed for an insurer
- Smells of old cooking grease from the ductwork
Term dates shape school work: for a school like Cuxton Community Infant School, an extract clean fits neatly into a half-term or summer break.
Questions to ask before you book
- Whether a written report and pictures are included
- What insurance they carry
- Whether a survey comes first
- How VAT is shown on the quote
Your questions about ductwork cleaning in Cuxton
Which environmental health team covers Cuxton?
The local authority for Cuxton is Medway council, and its environmental health team does the inspecting. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.
Which fire authority looks after Cuxton?
Kent Fire and Rescue Service is the fire and rescue service for Cuxton. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
What paperwork do you give after a duct clean?
When the duct is cleaned as part of a full TR19 clean, you get a TR19 certificate and a photo report. It includes readings, photos and any unreachable sections.
What should I send you?
A short description and a few pictures, with the address and opening hours. If we need more, we will ask.
What do you do with what you remove?
It leaves the site with us when we go. During the work, it’s contained to keep the area clean.
How often does extract ductwork need cleaning?
The duct is cleaned as part of the whole system, at intervals set by BESA guidance, ranging from 3-monthly to 12-monthly. Grease thickness testing shows whether that is often enough.
What’s TR19?
A BESA specification in two main parts: TR19® Grease for kitchen extracts and TR19® Air for supply and extract systems. It is not law, but it’s the benchmark.
Can extra access doors be added to the duct?
Yes, as part of our fits and repairs work. Panels go where they give the best access to sections that couldn’t be reached, and we’ll recommend where.