Medway · Kitchen extract cleaning
Upper Bush kitchen extract cleaning
TR19 grease cleaning of complete kitchen extract systems, from canopy to discharge in Upper Bush, surveyed first and signed off with a written report and photos. Call for a fixed quote.
- A kitchen with no current TR19 certificate
- Fat running down the canopy edge
- Ductwork thick with old, hardened grease
How we handle kitchen extract cleaning in Upper Bush
Few kitchens can stop cooking for a day so the extract can be cleaned. Cleans are booked for evenings, overnight or weekends, or during holidays where a site closes for them. Equipment is switched off and left to cool, the area is sheeted, and the kitchen is handed back ready to cook. We are often asked to deal with grease smells coming from the extract and a kitchen with no current TR19 certificate, across horizontal duct runs, extract fans and discharge points. Hood cleaning is where most enquiries from Upper Bush start: a clean that goes past the canopy into the duct and fan, backed by a certificate.
What can be cleaned depends on what can be reached. Where a duct run has no panels, we say so on the report and can fit new ones.
In a small place like Upper Bush, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and photos, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.

- Location
- Upper Bush (ME2)
- Wider area
- Medway
- Paperwork
- TR19® certificate and photo report
- Quotes
- A fixed quote up front
- When we work
- Out of hours as standard, 24/7 emergency line
- Call
- 0345 646 2711
- Updated
- 30 October 2026
What we’re called out for in Upper Bush
Grease in an extract starts as vapour. Once it cools inside the ductwork, it condenses onto every surface it touches, building a layer that gets thicker with every service. The grease filters stop some, never all of it.
Any of these means the system needs a check-up:
- Grease dripping from the canopy or filters
- An inspection that picked up a dirty extract
- Rancid smells from grease in the duct
- A TR19 certificate needed for the insurer
Church and community hall kitchens, near Church of St Michael and All Angels or anywhere around Upper Bush, are easy to forget, but their extracts collect grease like any other.
Before you book anyone
- Whether the work can be done while the site is closed
- How VAT is shown on the quote
- Whether the price is fixed
- Whether they’re fully insured
Questions from Upper Bush
Do you cover smaller places like Upper Bush?
Yes, Upper Bush is part of our area, however small the site. Just mention lanes, gates or anything else about the site when you book.
Which fire service covers Upper Bush?
That’s Kent Fire and Rescue Service. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Where does the waste go?
We contain it and take it with us. Grease, debris and waste water are collected as the work goes on rather than letting it spread.
Which sectors do you work in?
Any commercial site with kitchens or ventilation, from a single café to a large school. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.
How often should a kitchen extract be cleaned?
BESA guidance sets minimums by daily cooking hours: 3-monthly for heavy use, 6-monthly for moderate use and 12-monthly for light use. Grease readings can show a shorter interval is needed.
Which parts of the extract do you clean?
All of it, from the canopy through to the discharge. Where there are not enough access panels to reach a section, it’s recorded, and we can fit new ones.
What should I send you?
Only a few details: where it is, what kind of site, when it’s open and the access. Photos and the last report help too. Then ring 0345 646 2711 or drop us a line.
Will the clean disrupt our service?
The clean is done when the kitchen isn’t cooking, working evenings, overnight or at weekends to suit you. We need the equipment switched off and cooled first.
What affects the quote in Upper Bush
The diagnosis comes before the price. We look at:
- When the work can happen, such as evenings, overnight or weekends
- Site rules, permits and inductions
- The condition of the system
- The number of sites or systems
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you are unsure, call 0345 646 2711 or email us for straight advice and a fixed quote.
Helping us quote
You do not need the technical terms. It helps if you can send:
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- A few general shots of the system
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Any access panels or hatches you can see
For a fixed quote, ring 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. We usually come back within one working day.
Looking after it afterwards
Good habits slow the build-up between visits. Our tips:
- File each certificate with the fire risk assessment
- Book the next clean before the date on the report
- Empty any grease troughs or cups on the canopy
- Wipe the canopy down at the end of each day
Any section without access is marked on the report. A TR19 report should record what wasn’t cleaned as well as what was, and we can fit access panels so it’s reached next time.
Keep the outside of the canopy wiped and any grease cups emptied. It will not replace a TR19 clean, but it slows what reaches the duct.
What happens on the day
Everything the job needs comes with us, from protective sheeting to tools and access equipment. All we need from you is clear access and the right equipment switched off. The visit takes one visit for most kitchens, while large or complex systems may need more than one. Seeing the system in pictures first means the trip to Upper Bush can be planned properly.
- You send pictures or we visit, and the system is surveyed from canopy to discharge.
- Grease thickness is measured and the price is fixed before work starts.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Getting ready for the visit
- Find the previous report, if there is one
- Make sure someone can let us in and lock up afterwards
- Mention any parking or loading restrictions
Get a fixed quote
Photos are the quickest way to a quote: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and we can price many jobs without a visit.
Advice
Why act early in Upper Bush
TR19® is not law, but the Regulatory Reform (Fire Safety) Order 2005 is. The responsible person must assess and reduce fire risk, which in a kitchen includes the grease in the extract. TR19 is the benchmark insurers, fire officers and EHOs look to. Planning a trip to Upper Bush ahead is easier for everyone than a rushed one.
What you pay reflects the actual work. That is why every job is surveyed first, and why the quote is fixed before any work starts.
Why Upper Bush businesses choose us
- Fixed quotes, normally within one working day
- We are fully insured
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- We diagnose before we treat
Nearby places to Upper Bush
What else we do in Upper Bush
In-house cleaning or a specialist?
Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.
In-house cleaning and specialist cleaning do different jobs. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they don’t reach the grease that builds up further in. That part needs specialist access and equipment.
Part by part
Canopy and plenum
Canopies vary from a single hood to long runs over several appliances, each section is cleaned and photographed before and after.
Restaurant and pub kitchens
A pub or restaurant can’t afford to cancel a service for a clean. We work overnight and at weekends where that suits, and hand back a clean kitchen ready to cook.
Upper Bush kitchens: local notes
The Food Standards Agency lists about 5 bars, pubs and nightclubs as registered food businesses in Upper Bush and the streets around it, up to about 1.5 miles out. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. Food hygiene inspections in Upper Bush are the job of Medway council’s environmental health team. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Upper Bush sits within the area of Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; French Hospital is the nearest hospital to Upper Bush, about 3.2 miles east. If your kitchen is in a listed or historic building, like the houses around Upper Bush (Starkey Castle is about 1.4 miles south-east), fitting access panels needs care.
Upper Bush is about 3 miles west of Rochester, in Medway. Upper Bush gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where necessary and a written report with photos. Our Medway coverage runs to 68 places, and Upper Bush is one of them. Our Maidstone page covers sites nearby (9 miles or so).
Our technicians cover all of ME2 for kitchen extract cleaning and the roads nearby. We also cover Lower Bush (1 mile north-east), Cuxton (1 mile east), North Halling (1 mile south-east), Halling (2 miles south) and Cobham (2 miles north-west). Further out, we also cover Gillingham (6 miles east), Chatham (4 miles east), Rochester (3 miles east), Rainham (8 miles east), Luton (4 miles east) and Park Wood (7 miles east).
Local landmarks in Upper Bush
We work in commercial kitchens and buildings around Strood Academy. The closest station to Upper Bush is Cuxton station, roughly 1.2 miles east. Other landmarks nearby include Rochester Castle (3 miles east) and Six Poor Travellers House (3.1 miles east). The countryside around Upper Bush includes Ranscombe Farm and Gad's Hill.