Medway · Grease filter exchange
Grease filter exchange in Cuxton, Medway
Grease filter exchange for commercial sites in Cuxton and across Medway. CHAS, SafeContractor and ISO 9001, and fully insured.
- A canopy that drips grease
- Filter washing that keeps being missed
- Grease building up behind the canopy filters
What the work involves, part by part
Baffle filters
Baffle filters use overlapping metal blades that force the air to change direction. Grease is thrown out of the airstream and collects on the baffles.
Busy restaurant and pub kitchens
Heavy cooking means more grease reaching every part of the system. Changing them on time protects the ducts behind.
Grease filter exchange in Cuxton
Think of filter exchange as routine care for the extract. Between full cleans, it keeps the airflow healthy, and it saves your staff a greasy job. The full TR19 clean then gives the system its clean bill of health. The work covers wall canopies, island canopies and school and hospital kitchens, and the jobs we see most are filters that leave gaps in the canopy and filters left unwashed on busy weeks.
In a village or hamlet like Cuxton, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease.
Every visit ends with a written report and photos, so you have a record of what was done and when. Where the work is a TR19® Grease clean, the certificate is issued through the BESCA Vent Hygiene Elite portal.
- Place
- Cuxton (ME2)
- Region
- Medway
- Paperwork
- Written report with photos
- Price
- A fixed price before any work starts
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Managing agents and facilities teams in Cuxton
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
When the building owner and the occupier are different, the lease normally sets out who maintains what. We are happy to deal with either side and send the paperwork to whoever needs it.
Grease filter exchange in Cuxton: the local picture
There are about 14 restaurants, cafés and canteens and about 14 sandwich bars and takeaways within about 1.5 miles of central Cuxton, according to the Food Standards Agency’s register. Swapping filters on a schedule keeps kitchens like these drawing air properly. Cuxton is covered by Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. Food hygiene inspections in Cuxton are the job of Medway council’s environmental health team. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
If you cook for passing trade around Cuxton station, the extract can be cleaned between your last and first customer. Term dates shape school work: for a school like Cuxton Community Infant School, an extract clean fits neatly into a half-term or summer break.
Cuxton is about 2 miles south-west of Rochester, in Medway. Whether your site is in the middle of Cuxton or further out, we cover grease filter exchange for every kind of premises, from a single unit to a large public building. Across Medway, we cover 68 places, Cuxton among them. You can also see our page for Maidstone, roughly 8 miles from Cuxton.
Grease filter exchange in ME2 follows the same survey, fixed quote and written report as everywhere else we cover. That includes premises on Station Road, Charles Drive and James Road and nearby roads. We also cover Lower Bush (1 mile west), North Halling (1 mile south-west), Upper Bush (1 mile west), Borstal (1 mile east) and Halling (2 miles south). Within a short drive, we also cover Gillingham (5 miles east), Chatham (4 miles east), Rainham (7 miles east), Luton (4 miles east), Park Wood (7 miles east) and Lordswood (5 miles south-east).
Near you in Cuxton
Locally, jobs take us to businesses close to Baty's Marsh and Strood Academy. Cuxton has its own railway station: Cuxton station. Other landmarks nearby include Rochester Castle (2.3 miles north-east) and French Hospital (2.4 miles east). Open spaces near Cuxton include Ranscombe Farm and Gad's Hill.
Also near Cuxton
More services for Cuxton
Looking after it afterwards
So the system stays in good health:
- Make sure we can reach the canopy on exchange day
- Keep filter exchange and TR19 cleaning on the same plan
- Never cook with the extract switched off
- Tell us if a filter is bent or damaged
Your next visit is scheduled before we leave. If cooking increases, we can change filters more often to match.
If filters are already dripping, they’re overdue. A clean set straight away cuts the grease in the canopy, and it’s worth checking the plenum too.
When something else is needed
We’d rather tell you now than book work that will not help, so here are the limits:
- Extraction problems caused by the fan rather than the filters
- An extract that was undersized from the start
- Odours from the discharge that filters will not stop
Not sure which it is? You can give us a ring on 0345 646 2711, or send details by email and we’ll tell you honestly before you book.
What we work on in Cuxton
- Baffle filters
- Mesh filters
- Restaurants and pubs
- Island canopies
- Wall canopies
- School and hospital kitchens
What your team can do, and what needs us
Keep a record of what your team does. A dated log of in-house cleaning and checks shows an inspector that the system is looked after between visits, alongside our reports.
When your team notices a problem between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.
How the visit works
At the end of the visit, someone from your team can look over the work with us. We point out anything that couldn’t be reached or needs a follow-up, and the same goes into the written report. The visit takes less than an hour in most kitchens. Rural roads and tight entrances are worth telling us about before a visit to Cuxton.
- The filters in each canopy are measured and counted.
- We set the interval with you.
- On each visit, we remove the greasy filters.
- A clean set is fitted and checked for gaps.
- We take the greasy set away and confirm the next date.
Getting ready for the visit
- Find the previous report, if there is one
- Tell us the best time to work, such as after service or at a weekend
- Mention any sign-in, permit or induction we need
How to get a quote
Getting a quote does not take long. Send a few details and photos, and we typically reply with a fixed quote within one working day. Where a survey is needed, we arrange a time that suits the site.
Related advice
When to call us in Cuxton
However long the kitchen cooks each day, the filters see every minute of it. A kitchen that cooks all day loads its filters quickly, so it needs more frequent changes.
What we are most often called out for:
- Gaps where filters have been removed
- Grease left in baffles after washing
- A greasy plenum behind the filters
- Filters that leave gaps in the canopy
A hall kitchen that only cooks for events, whether near Church of St Michael and All Angels or elsewhere in Cuxton, still needs its extract cleaned, just less often.
What to look for in a quote
- What hours they’ll be on site
- Whether the quote is based on a survey or pictures
- How they set the interval to the next visit
- Proof of accreditation you can verify
Cuxton: your questions answered
Who carries out food hygiene inspections in Cuxton?
Food hygiene inspections in Cuxton are carried out by Medway council. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Do you work overnight in Cuxton?
Yes, we can come after you close and finish before you open. The work in Cuxton can fit around your hours. Just call us on 0345 646 2711, or send details by email with your opening times and we will plan around them.
Is Cuxton in your area?
Yes. Cuxton is part of the area we cover, as part of our area across London and the South East.
Who is responsible for fire safety on the premises?
That depends on who controls the premises. Under the Fire Safety Order 2005, it’s the responsible person, which may be the employer, owner, landlord, facilities manager or managing agent.
What happens to the waste?
It leaves the site with us when we go. While we work, it’s kept contained so the area stays clean.
Can we book visits on a schedule?
Yes. Plans on a 3, 6 or 12-monthly cycle are available, to suit the system and how it’s used.
Can you come out in an emergency?
Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we’ll advise on what to do next.
How far ahead should we book?
The more notice, the better, especially for out-of-hours work. We normally quote within one working day, and there’s a 24/7 line for emergencies.