East Sussex · Ductwork cleaning
Ductwork cleaning in Broad Oak, East Sussex
Ductwork cleaning for Broad Oak, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.
- An insurer asking for TR19 evidence
- Sections of duct with no access panels
- Ductwork that has never been cleaned
What staff can safely do
Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, and that’s where we come in.
Staff cleaning and specialist work are not the same thing. A daily filter wipe and a weekly filter wash keep grease down at the front of the system, but they do not reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.
About our ductwork cleaning in Broad Oak
Duct cleaning is the hardest part of an extract clean, and the part most often skipped. Without enough access panels, long stretches can go years without being touched. Each section we can reach is cleaned, and any we cannot is written down, so you know exactly where you stand. Common call-outs are for a rancid smell from the extract duct and thick crusts of old grease along the duct, across vertical risers, access panels and multi-storey ducts.
Work in a small place like Broad Oak starts with a call to agree access and timings, and the clean itself is the same full TR19® job as in any town: canopy to discharge, then a TR19® certificate and a photo report.
Good records are part of the job. You get a written report with pictures after each visit, listing what was done, anything we couldn’t reach and when the next visit is due. Keep it with your fire safety records so it’s ready for an insurer, fire officer or EHO.

- Where
- Broad Oak (TN21)
- Wider area
- East Sussex
- Paperwork
- TR19® certificate and photo report
- Quotes
- Fixed quote, typically within a working day
- Hours
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Page updated
- 30 October 2026
How it works
Everything the job needs comes with us, including protection sheets, the right tools and access kit. You only need to give us clear access and switch off what needs to be off. The visit takes a few hours for a short run, longer for long runs and tall risers. Visits to a village like Broad Oak are booked in advance, at a time that suits whoever runs the site.
- Diagnosis: a survey of the duct’s route, size and access.
- A fixed quote follows, based on what we found.
- We clean section by section, working from panel to panel.
- Bends, risers and the base of each riser get extra attention.
- The duct is signed off with readings, photos and a next clean date.
How to prepare
- Dig out any earlier paperwork for the system
- Tell us where we can park and unload
- Agree a time when the area can be out of use
Ask for a quote
Every quote begins with a look at the system, either from pictures and details you send or from a site visit. Then we send a fixed price, before any work starts.
Read more
What the work involves, part by part
Vertical risers
Cleaning a riser needs access along its height. Where it can’t be reached safely, the report says so.
Attenuators and discharge
At the end of the duct is the discharge. It can gather grease and mark the wall or roof around it, so it’s cleaned as far as safe access allows.
What a clean won’t put right
Ductwork cleaning can’t fix everything, and we’d rather say so up front. It doesn’t solve:
- Duct sealed behind fixed ceilings or walls
- An extract fan that has stopped working
- Leaking duct joints that need repair
If in doubt, call 0345 646 2711 or drop us a line and we’ll say what we think.
Where we work
- Vertical risers
- Attenuators
- Multi-storey ducts
- Horizontal duct runs
- Access panels
- Bends and junctions
Common problems we fix in Broad Oak
Grease in a duct running from a kitchen in Broad Oak is as much a fire risk as in any building. Once it lights, fire can spread along the duct and into other areas, which is why the responsible person needs it under control.
Clients normally contact us after spotting one of these:
- A duct nobody has opened in years
- High readings at a recent grease test
- Years of grease along the duct floor
- An insurer asking for TR19 evidence
School kitchens, at schools like Broad Oak Community Primary School for example, are usually cleaned in the holidays so no lunches are lost.
What to look for in a quote
- When they can work, and whether that is outside your opening hours
- What’s included in the scope, part by part
- How areas they can’t reach will be recorded
- If they look at the system before pricing
Multi-site and managed buildings
For anyone managing more than one site, we can plan visits across the whole estate and price them together. Every building has its own written report, so each one has its own record.
We regularly work with managing agents. Send the address, what’s needed and how access works and we will come back with a fixed quote.
Broad Oak questions
Which council inspects kitchens in Broad Oak?
Food hygiene inspections in Broad Oak are carried out by Wealden council. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.
Which fire authority looks after Broad Oak?
Broad Oak is in the area of East Sussex Fire and Rescue Service. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
What is TR19?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.
What happens to the waste?
It’s contained and taken away. We collect grease, debris and waste water as we go rather than letting it spread.
Do you offer emergency callouts?
Yes, day and night, every day of the year. Office hours are Monday to Friday, 8am to 6pm, and the emergency line covers the rest.
How do you clean inside the ductwork?
We open each access panel and clean the section it reaches. Heavy grease comes out by hand, and what’s left is degreased, with readings taken before and after.
What happens if there are not enough access panels?
We clean everything we can reach and record what we cannot. Fitting extra access panels is the usual answer, and we can do that for you.
What types of premises do you cover?
Commercial premises of every kind: kitchens, offices, schools, healthcare, retail, leisure and food production. We fit the work around how the site operates.
Kitchen extracts in Broad Oak
The FSA’s food hygiene register includes about 3 bars, pubs and nightclubs in and around Broad Oak, up to about a mile and a half out. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. East Sussex Fire and Rescue Service covers Broad Oak. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract. It’s Wealden council that sends environmental health officers to food businesses in Broad Oak. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
A hall kitchen that only cooks for events, whether near Ebenezer Chapel or elsewhere in Broad Oak, still needs its extract cleaned, just less often. If you run catering at a historic house or estate in the area (Bateman's is about 4.2 miles east), event kitchens in older buildings often have awkward duct runs that need planning.
Broad Oak is about 7 miles south-east of Crowborough, in East Sussex. Broad Oak gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where needed and a written report with pictures. Our area takes in 289 places across East Sussex, from busy centres to quieter spots. For sites nearby, see our Brighton page (21 miles or so).
We cover every part of the TN21 postcode area for ductwork cleaning and the streets around it. Ductwork cleaning is available to premises on Halley Road, Burwash Road and Highview Road and nearby roads. We also cover Cade Street (1 mile south-west), Old Heathfield (1 mile south), Heathfield (2 miles south-west), Sandy Cross (2 miles south-west) and Maynard's Green (3 miles south-west). Larger places within reach include Eastbourne (13 miles south), Hastings (14 miles south-east), Bexhill-on-Sea (12 miles south-east), Lewes (14 miles south-west), Hailsham (8 miles south) and Crowborough (7 miles north-west).
What’s near Broad Oak
In Broad Oak, that means kitchens and buildings near Heathfield Community College and the streets around them. For rail, the closest station is Stonegate station, about 4.5 miles north-east of the centre. Nearby you will also find Old Castle (3.7 miles south-east) and Sussex Farm Museum (3.6 miles south-west). For a walk, there’s Selwyns Wood.
Nearby places to Broad Oak
Other services in Broad Oak
What affects the cost of ductwork cleaning
A fixed price needs a few facts first. We look at:
- The scale of the work
- The condition we find in the survey
- Site rules, permits and inductions
- When the work can happen, such as evenings, overnight or weekends
Putting the work off seldom saves money. Problems in a system tend to grow, which can make the next visit longer. If you’re not sure what’s needed, phone us on 0345 646 2711 or use the quote form and we’ll give you an honest view and a fixed quote.
What we need to know
To help us quote quickly, please include:
- A few general shots of the system
- Any previous report or certificate
- The site address and the type of premises
- Where the plant sits or the system leaves the building, such as a roof or outside wall
For a fixed quote, give us a ring on 0345 646 2711 or send us an email and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. You’ll usually have a quote within one working day.