Hertfordshire · Kitchen extract cleaning

Kitchen extraction cleaning in Tonwell

Looking for kitchen extract cleaning in Tonwell? We survey first, send you a fixed quote and work around your opening hours, finishing with a written report and pictures.

  • A smoky, hot kitchen with weak extraction
  • Grease dripping from the canopy or filters
  • A system with no record of a TR19 clean

Need kitchen extract cleaning in Tonwell?

FAQs for Tonwell

Do you work at weekends in Tonwell?

Yes, nights and weekends are routine for us. The site is handed back ready to open. Your opening times are the first thing we ask for.

Which fire and rescue service is responsible for Tonwell?

Hertfordshire Fire and Rescue Service is the fire and rescue service for Tonwell. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.

Will my insurer ask for a TR19 certificate?

Because a dirty extract can spread a fire through a building. Many policies say the extract must be cleaned to TR19, and a claim may be reduced without proof, so keep every certificate.

What if parts of the system can’t be reached?

We never leave them off the paperwork. You will know exactly which parts weren’t reached and why, along with a quote to put access in.

What does kitchen extract cleaning cost?

We do not publish prices, because the cost depends on the job: how big it is, what state it’s in, how we reach it and the working hours. You get a fixed price before any work starts.

Do you cover Tonwell?

Yes. Tonwell is part of the area we cover, within the South East and London area we cover.

Do you work with multi-site operators?

Yes. You deal with one contact for every site in our area, with visits on a regular schedule.

Can you quote from photos?

Usually, yes. Send a few wide pictures plus close-ups of panels, filters or grilles, and we normally come back within one working day. Some sites still need a visit, and we will say so.

Kitchen duct cleaning in Tonwell

The ducts are where most of the grease hides. We reach horizontal runs and vertical risers through access panels, scraping heavy deposits by hand before degreasing. Any section we cannot reach is recorded on the report, and new panels can be fitted. The work covers horizontal duct runs, plenums and filters and discharge points, and the jobs we see most are extraction mentioned at an environmental health visit and fat running down the canopy edge. Some call it canopy cleaning, others extract cleaning or duct cleaning, but a proper TR19® clean in Tonwell covers all of it, from the hood to the fan.

A clean in Tonwell covers the canopy, plenum, filters, ductwork, risers and fan, then record anything that couldn’t be reached.

In a small place like Tonwell, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.

The report is your system’s health record: a dated account with pictures of everything we did. Grease extract cleans are also certificated to TR19® Grease through the BESCA VHE portal, ready for your insurer.

Five Duct Doctor technicians in navy uniforms with the company vans
Location
Tonwell (SG12)
Wider area
Hertfordshire
Paperwork
Certificate and photo report
Quote
A fixed price before work begins
Working hours
Out of hours as standard, 24/7 emergency line
Phone
0345 646 2711
Updated
30 October 2026

What we’re called out for in Tonwell

Hours of cooking are the biggest factor. Under BESA guidance, heavy use of 12 to 16 hours a day means a clean at least every 3 months, moderate use every 6 months and light use every 12. They are minimums: measured grease levels set the real interval.

Clients typically contact us when they notice one of these:

  • Rancid smells from grease in the duct
  • An extract that no longer clears the smoke
  • Missing paperwork after a change of operator
  • A kitchen with no current TR19 certificate

If your kitchen is in a listed or historic building, like the houses around Tonwell (Aston Bury is about 4.6 miles north-west), fitting access panels needs care.

Before booking anyone

  • If the quote is a fixed price or an estimate
  • Whether a written report and photos are included
  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
  • Whether the whole system is included, or only the parts that are easy to reach

Questions to ask before you book

What we do, step by step

Protection comes first: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. The work on site takes a single shift for most kitchens, with long duct runs and tall risers needing more time, and we clear up before we go. Pictures of the system and its access let us plan the work in Tonwell before we set off.

  1. First the diagnosis: a survey of the whole system and its access points.
  2. We record grease levels at set points, then fix the price.
  3. We arrive after close, protect the area and contain the waste.
  4. The treatment: heavy grease scraped out, then every part degreased to TR19® Grease.
  5. The sign-off: post-clean readings, a TR19 certificate and a photo report with the next clean date.

Getting ready for the visit

  • Mention any parking or loading restrictions
  • Make sure someone can let us in and lock up afterwards
  • Dig out any earlier paperwork for the system

How to get a quote

To get a fixed quote, give us a ring on 0345 646 2711 or use the quote form and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. We typically come back within one working day.

Ask for a quote

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Landlords, agents and facilities managers

From a single site to a large estate, you get the same standard: a survey first, a fixed quote, the work timed around the site and a report with photos.

Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.

What kitchen extract cleaning looks like in Tonwell

There are about 4 restaurants, cafés and canteens within 1.5 miles or so of the middle of Tonwell, according to the Food Standards Agency’s register. Any of them cooking under a canopy is sending grease into its ductwork every service. Tonwell sits within the area of Hertfordshire Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. Food hygiene inspections in Tonwell are the job of East Hertfordshire council’s environmental health team. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.

A hospital like Hertford County Hospital, about 3 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day. If you look after a school kitchen, at a school such as Tonwell St Mary's Church of England Primary School or anywhere near Tonwell, the holidays are the usual time for a TR19® clean.

Tonwell is about 2 miles north-west of Ware, in Hertfordshire. Whatever kind of site you run in Tonwell, kitchen extract cleaning is something we can help with. We can work out of hours so the site keeps running. Tonwell is one of 381 places in Hertfordshire we cover for commercial clients. For sites nearby, see our London page, about 23 miles away.

Here we cover the SG12 postcode area for kitchen extract cleaning. We cover sites on Ware Road, Temple Lane and Bourne Honour and the roads around them. We also cover the places around Tonwell: Chapmore End (1 mile south), Sacombe (1 mile north), Thundridge (2 miles east), Wadesmill (2 miles east) and Sacombe Green (2 miles north). Within a short drive, we also cover Stevenage (7 miles north-west), St Albans (13 miles south-west), Bishop's Stortford (10 miles east), Welwyn Garden City (6 miles south-west), Harpenden (12 miles west) and Hitchin (12 miles north-west).

Local landmarks in Tonwell

We work in commercial kitchens and buildings around Robin Hood & Little John pub and Chauncy School, among other places. Tonwell’s nearest station is Ware station, roughly 2.5 miles south-east of the centre. Other landmarks nearby include Hertford County Hospital (3 miles south) and Barrowfield (2.7 miles south). Green spaces nearby include King's Meads.

Map of Tonwell © OpenStreetMap contributors

When something else is needed

We won’t sell you work that doesn’t address the problem, so here are the limits:

  • An undersized canopy or fan
  • Fire dampers that will not close (that needs damper testing and remedials)
  • Fat blocking the kitchen drains

If you are not sure, just give us a ring on 0345 646 2711 or drop us a line and we’ll give you a straight answer before you book.

Parts of the system we cover

  • Discharge points
  • Vertical risers
  • Extract fans
  • Horizontal duct runs
  • Plenums and filters
  • Canopies and hoods

How the job changes from site to site

Grease filters

A filter that is missing or bent lets grease straight past. Each filter is checked as it goes back in, and flag any that don’t.

Schools, hospitals and care homes

School kitchens can look lightly used but still need a TR19 clean at least every 12 months under BESA guidance. Holidays make it simple to schedule.

What staff can safely do

Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, alongside our reports.

Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.

How we price kitchen extract cleaning

Sites vary more than people expect. What affects the quote:

  • Parking and loading at the site
  • The scale of the work
  • What state the system is in
  • How easy every part is to reach

Every site is different, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all make a difference.

Helping us quote

A few details help us quote accurately. When you get in touch, it helps to send:

  • Detail shots of panels, filters and grilles
  • The paperwork from the last visit, if you have it
  • Wide pictures of the system and the area around it
  • Your opening hours and when the area is out of use

We do not publish a price list, because no two systems are the same. Instead, we look at your site first, from photos or a survey, then send a fixed quote. To get going, ring 0345 646 2711 or use the quote form.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London