Surrey · Kitchen extract cleaning

Kitchen extraction cleaning in Staines-upon-Thames

We cover Staines-upon-Thames for kitchen extract cleaning. Out-of-hours visits, a fixed quote and a written report with photos on every job.

  • Rancid smells from grease in the duct
  • Fat running down the canopy edge
  • Heavy grease build-up inside the duct runs

Kitchen extract cleaning for sites in Staines-upon-Thames

How we handle kitchen extract cleaning in Staines-upon-Thames

Cooking sends fat-laden vapour into the canopy with every service. As it cools, it clings to the inside of the ductwork and keeps building. That layer will burn, and a proper clean removes it before it becomes a fire risk. The work covers horizontal duct runs, vertical risers and plenums and filters, and common reasons people get in touch are grease drips onto cooking equipment and proof of cleaning requested by an insurer. Whether you call it kitchen extract cleaning, TR19 cleaning or kitchen duct cleaning, in Staines-upon-Thames it means the same thing to us: the whole system, cleaned and certificated.

A kitchen running fryers and chargrills all day builds up grease much faster than one that mostly steams and boils, so the interval is set by what you cook as well as how long.

In a town like Staines-upon-Thames, most of the kitchen extracts we’re asked about belong to restaurants, cafés, pubs, takeaways and school or care home kitchens. Each has a canopy, filters, ductwork and a fan to keep clear of grease.

Nothing is signed off by word of mouth: a written report, dated and illustrated with pictures, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. It shows what was done and what, if anything, couldn’t be reached.

Location
Staines-upon-Thames (TW18, TW20, TW19)
Region
Surrey
Reporting
TR19® certificate and photo report
Quotes
A fixed price before we start
When we work
When your site is closed, plus a 24/7 line
Call
0345 646 2711
Reviewed
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

Kitchen extract cleaning in Staines-upon-Thames: the local picture

The FSA’s food hygiene register includes about 20 pubs and bars within roughly a mile and a half of the centre of Staines-upon-Thames. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. Food hygiene inspections in Staines-upon-Thames are the job of Spelthorne council’s environmental health team. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after. Fire safety in Staines-upon-Thames falls to Surrey Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.

For schools such as Riverbridge Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed. A hall kitchen that only cooks for events, whether near Church of St Peter or elsewhere in Staines-upon-Thames, still needs its extract cleaned, just less often.

Staines-upon-Thames is about 7 miles south-west of Hayes, in Surrey. Anywhere in TW18, we cover kitchen extract cleaning for commercial sites. Our Surrey coverage runs to 395 places, and Staines-upon-Thames is one of them. For sites nearby, see our Guildford page, about 13 miles away.

We cover every part of the TW18, TW20 and TW19 postcode area for kitchen extract cleaning and the roads nearby. Local streets include High Street, Goring's Square and London Road, and we cover them all for kitchen extract cleaning. Being close to the A308 and A320, Staines-upon-Thames is easy for our technicians to reach at any hour. Close by, we work in Egham Hythe (1 mile south-west), Penton Hook (2 miles south), Hythe End (2 miles north-west), Egham (2 miles west) and Thorpe (2 miles south-west). Larger places within reach include Guildford (13 miles south), Woking (8 miles south), Camberley (12 miles south-west), Epsom (12 miles south-east), Ewell (12 miles south-east) and Walton-on-Thames (5 miles south-east).

Around Staines-upon-Thames

Typical jobs here are in premises near The Star pub, Penton Park and The Magna Carta School. There’s a railway station in Staines-upon-Thames itself: Staines station. Well-known places in the area include Ashford Hospital (1.8 miles north-east) and Spelthorne Museum (0.5 miles north-west). Green spaces nearby include Staines Reservoirs and Kempton Park Reservoirs.

Map of Staines-upon-Thames © OpenStreetMap contributors

How we price kitchen extract cleaning

Every site gets its own quote. These are the things that affect it:

  • The condition we find in the survey
  • Site rules, permits and inductions
  • The size of the system
  • A single visit or a regular plan

You will not find a price list here, because each job is priced on what it involves. For a fixed quote, call 0345 646 2711 or drop us a line, and we’ll explain what it covers.

Helping us quote

The more you tell us, the more accurate the quote. When you get in touch, it helps to send:

  • Your opening hours and when the area is out of use
  • Any access panels or hatches you can see
  • Problems your staff have spotted
  • The roof, plant room or outside wall the system runs to

Every quote begins with a look at the system, either from pictures and details you send or from a site visit. Then we send a fixed price, before we start.

How it works

When we arrive, we check the system against the survey or the pictures you sent. If anything is different, we talk it through with the person on site before carrying on. From there, it takes a few hours for a small kitchen, longer for a large system. Let us know how to reach the roof or plant area at your site in Staines-upon-Thames, and where the van can go.

  1. We survey the system, from your photos or on site, canopy to discharge.
  2. Grease thickness is measured and the price is fixed before work starts.
  3. The kitchen is closed, the equipment cooled and everything nearby protected.
  4. Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
  5. We re-test, photograph and send your certificate and photo report.

How to prepare

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Move anything stored near the system
  • Make sure someone can let us in and lock up afterwards

Get a fixed quote

To get a fixed quote, call us on 0345 646 2711 or email us and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. You will usually have a quote within one working day.

Ask for a quote

Related advice

Do you need kitchen extract cleaning in Staines-upon-Thames?

A kitchen in Staines-upon-Thames builds up grease in the same places as any other: in long flat runs, at bends and changes of direction, and in the fan housing. Cooler sections of duct collect the most.

These are the problems we see most often:

  • A smoky, hot kitchen with weak extraction
  • An overdue clean flagged by an EHO or fire officer
  • A TR19 certificate needed for the insurer
  • Rancid smells from grease in the duct

Healthcare kitchens, like those at hospitals such as Ashford Hospital (about 1.8 miles north-east), often cook for long hours, which puts them in BESA’s heavier-use bands.

Questions to ask before booking

  • When they can work, and whether that is outside your opening hours
  • Whether they’re fully insured
  • Whether the price is fixed
  • Whether they recommend a next date

Questions to ask before booking

Part by part

Restaurant and pub kitchens

Losing a service isn’t an option for most restaurants and pubs. We work overnight and at weekends where that suits, and hand back a clean kitchen ready to cook.

Grease filters

We clean the grease filters as part of the job, and refitted so they sit properly in the housing. We’ll tell you if any need replacing.

What staff can safely do

Staff cleaning and specialist work are not the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. Reaching it takes a specialist with the right equipment.

Staff cleaning does not replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but hidden parts of the system still need specialist attention.

Aftercare tips

Here’s the after-treatment advice, short and simple:

  • Wipe the canopy down at the end of each day
  • Flag any change in how the extract sounds or works
  • Keep the baffle filters clean
  • Run the extract fan throughout cooking

After cleaning, we re-test the same points we measured at the start, giving you before and after readings alongside the photos. A TR19 certificate follows, issued through the BESCA Vent Hygiene Elite portal.

Keep the fan on throughout service. Switching it off early leaves vapour to settle on the canopy and plenum, and the next clean has more to do.

Common questions in Staines-upon-Thames

Can you come to Staines-upon-Thames after we close?

Yes, nights and weekends are routine for us. The work in Staines-upon-Thames can fit around your hours. Tell us your opening hours when you ask for a quote.

Can a school canteen extract in Staines-upon-Thames be done out of term time?

Yes. The holidays are the usual time for school work. Around Staines-upon-Thames, the Food Standards Agency lists about 18 schools and colleges with registered kitchens within a mile and a half or so. Booking early in the term gives the best choice of holiday dates.

How much does kitchen extract cleaning cost in Staines-upon-Thames?

There’s no set price, as it depends on the job: the size of the system, its condition, access and when we can work. You get a fixed price before any work starts.

Do you look at the system first?

Yes. For many sites, pictures and a few details are enough, while bigger or harder-to-see systems are surveyed on site.

Do you have a 24/7 line?

Yes. There’s a 24/7 emergency line, for problems that cannot wait. Ring any time and tell us what’s happened.

What is TR19?

TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.

How long will the clean take?

Allow one visit for most kitchens, while large or complex systems may need more than one. The survey tells us how long your system will need.

What happens if you can’t reach some of it?

They’re marked on the report. In ductwork, new access panels are often the answer, which we can install.

Leave it or put it right?

Grease that is left only gets thicker. BESA guidance says the mean should not go above 200 microns between cleans, and anywhere reaching 500 microns or more needs a spot clean right away. Heavy build-up takes longer to remove than regular cleans. Before an inspection or an insurer’s visit in Staines-upon-Thames, it helps to have up-to-date records.

Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we will price it together.

Why us?

  • A written report with pictures after every visit
  • Full insurance on every job
  • We diagnose before we treat
  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease

Read our cost guide or our accreditations and certificates.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London