Hampshire · Kitchen extract cleaning
Kitchen extract cleaning in South Ham, Hampshire
Kitchen extract cleaning for South Ham and the surrounding area: diagnosis first, then a fixed quote, the work and a report with pictures. Ask us for a fixed quote.
- A new tenancy or takeover with no cleaning history
- Grease drips onto cooking equipment
- A TR19 certificate needed for the insurer
How we handle kitchen extract cleaning in South Ham
We have been trading since 2009, cleaning kitchen extracts across the South East and London. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we’re fully insured, with CHAS, SafeContractor and ISO 9001. If you are dealing with extraction mentioned at an environmental health visit and grease drips onto cooking equipment, we can put it right. Canopy cleaning, extract cleaning and duct cleaning are often used to mean the same thing, but a proper TR19® clean in South Ham covers all of it, from the hood to the fan.
BESA sets minimum intervals by hours of cooking a day: 3-monthly for heavy use, 6-monthly for moderate use and yearly for light use, adjusted by what the grease readings show.
Kitchens around a place like South Ham are often in older buildings or single-storey extensions, where the duct may cross a roof void or climb an outside wall. Flat runs collect grease and need proper access to clean.
Duct Doctor has been trading since 2009, and we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.

- Location
- South Ham (RG22, RG21, RG23)
- Region
- Hampshire
- Paperwork
- TR19® certificate and photo report
- Quote
- Fixed quote, normally within a working day
- Working hours
- Nights, weekends or holidays to suit you
- Phone
- 0345 646 2711
- Checked
- 30 October 2026
What kitchen extract cleaning looks like in South Ham
There are about 88 restaurants, cafés and works canteens and about 35 takeaways in South Ham and the streets around it, up to about 1.5 miles out, according to the Food Standards Agency’s register. Wherever food is cooked under a canopy, the extract above it gathers grease and needs cleaning on a schedule. South Ham is covered by Hampshire and Isle of Wight Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Environmental health officers from Basingstoke and Deane council inspect food businesses in South Ham. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
School kitchens, at schools like St Anne's Catholic Primary School for example, are typically cleaned in the holidays so no lunches are lost. Volunteers running a hall kitchen near Saint Peter's Church, or anywhere in South Ham, may not know when the extract was last cleaned, and a grease test settles it.
South Ham is about 1 mile south-west of Basingstoke, in Hampshire. Whether your site is in the middle of South Ham or further out, we cover kitchen extract cleaning for every kind of premises, from small sites to large estates. South Ham is one of 683 towns, villages and districts in Hampshire where we work for commercial clients. Reading is in our area too, about 14 miles from South Ham.
All of RG22, RG21 and RG23 is covered for kitchen extract cleaning, from the main roads to the quietest streets. We cover sites on Pheby Road, Wella Road and Lennox Road and the roads around them. Neighbouring places we cover for kitchen extract cleaning include Brighton Hill (1 mile south), Basingstoke (1 mile north-east), Winklebury (1 mile north-west), Buckskin (1 mile west) and Worting (1 mile west). We also work in nearby towns such as Farnborough (15 miles east), Fleet (12 miles east), Aldershot (15 miles east), Alton (10 miles south-east), Yateley (13 miles north-east) and Tadley (7 miles north).
Landmarks near South Ham
Around South Ham, our work takes us to kitchens and buildings near Aldworth School, Coppice Spring School and Eastrop Park. For rail, the closest station is Basingstoke station, roughly 1.2 miles north-east. Other landmarks nearby include Basingstoke and North Hampshire Hospital (1.5 miles north) and Basing House (2.7 miles east). Green spaces nearby include Farleigh Hill and Daneshill Park Woods.
Towns and villages near South Ham
What else we do in South Ham
Fixed quotes for kitchen extract cleaning in South Ham
The survey tells us what the work involves. The main factors are:
- Parking and loading at the site
- Whether it’s a one-off visit or part of a schedule
- Whether several sites go on one quote
- How easy every part is to reach
Combining work into one visit or one programme often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.
Asking for a quote
What to send for a quote:
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Detail shots of panels, filters and grilles
- Problems your staff have spotted
- Wide photos of the system and the area around it
Getting a quote doesn’t take long. Send a few details and photos, and we typically reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.
The process
We work around your opening hours, not the other way round. We book the visit for a time the area is closed, whether that is an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the work takes a few hours for a small kitchen, longer for a large system. In a place like South Ham, we fit the visit around your hours.
- First comes a survey of the whole system, by photos or a visit.
- Grease readings are taken at set points and you get a fixed quote.
- On the day, cooking equipment is switched off and left to cool, and everything nearby is sheeted.
- We clean the canopy, plenum, filters, ducts, risers, fan and discharge.
- Readings and pictures are taken again, and you receive a TR19 certificate and photo report.
Before we arrive
- Arrange a key holder or contact on site
- Let us know about permits to work or site inductions
- Have your last certificate or report to hand
Getting a quote
If you need kitchen extract cleaning in South Ham, ring 0345 646 2711 or send us an email. Let us know the site type and the opening hours, and send photos or your last report if you can. A fixed quote usually follows within one working day.
Read more
What staff can safely do
Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they cannot safely do is clean inside the ductwork, the fan or the risers, which is where we come in.
Staff cleaning and specialist work aren’t the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but grease that has passed the filters is out of reach. That part needs specialist access and equipment.
Different parts, different methods
Extract fan and discharge
Attenuators, where fitted, can soak up grease and need attention. We clean what can be reached and note anything that cannot.
Schools, hospitals and care homes
Some healthcare kitchens never fully close. We plan the clean around meal times and work in a contained, tidy way with as little disruption as possible.
FAQs for South Ham
Do you work at weekends in South Ham?
Yes, nights and weekends are routine for us. Your customers, staff or residents in South Ham needn’t be disturbed. Your opening times are the first thing we ask for.
Can you get to a site in South Ham?
Yes. South Ham is within the area we cover across London and the South East. A survey first, from photos or a visit, means we arrive with the right kit.
Do insurers need proof of extract cleaning?
Because a dirty extract can spread a fire through a building. Many insurers require TR19 cleaning, and may refuse or reduce a claim without proof, so keep every certificate.
Do you offer maintenance contracts?
Yes, of course. Send details of the systems and how they’re used, and we will suggest a schedule and quote for it.
Do you survey before quoting?
Yes. Photos often do the job, while bigger or harder-to-see systems are surveyed on site.
What do you do with what you remove?
Waste is contained during the work and removed when we leave, including grease, debris and dirty water. We don’t leave it behind.
Can you quote from photos?
Typically, yes. Send a few wide photos plus close-ups of panels, filters or grilles, and a fixed quote usually follows within one working day. Some sites still need a visit, and we’ll say so.
How much notice do you need?
It depends on the time you need and how big the job is. Mention your preferred dates with your enquiry, and for anything urgent, ring our 24/7 emergency line.
Landlords, agents and facilities managers
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we are happy to quote for all of it.
Facilities teams in offices, schools and healthcare sites book us too in South Ham and across Hampshire. Larger estates can be phased building by building to keep disruption down.
What we are called out for in South Ham
A lot of duct grease gets there because the filters let it through. Filters that are bent, badly fitted, missing or left uncleaned let more fat into the plenum and duct, and it does not stop until it reaches the fan.
If you notice any of these, it’s worth a diagnosis:
- Years of baked-on grease in the ducts
- A kitchen with no current TR19 certificate
- Extraction mentioned at an environmental health visit
- An extract that no longer clears the smoke
Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to South Ham is Basingstoke and North Hampshire Hospital, about 1.5 miles north.
Questions to ask before booking
- When they can work, and whether that’s outside your opening hours
- When the next visit should be, and why
- Exactly which parts of the system are covered
- How areas they can’t reach will be recorded
Keeping the system healthy
Looking after the system between visits is straightforward, and it makes the next visit easier:
- Keep the TR19 certificate and photo report in the maintenance log
- Keep grease collection points emptied
- Clean grease off the canopy surfaces regularly
- Tell us when the extract starts to drip or smell
The report gives a recommended date for the next clean, set from your daily cooking hours and the readings we took. A 3, 6 or 12-monthly maintenance plan keeps it on track, so the date is not missed.
Book the next clean before the last one runs out. BESA guidance links the minimum interval to daily cooking hours, so a change in hours may mean a change in interval, and grease readings will show it.