Greater London · Kitchen extract cleaning

Kitchen extraction cleaning in Pollards Hill

Specialist kitchen extract cleaning for Pollards Hill: diagnosis first, then a fixed quote, the work and a report with photos. Ask us for a fixed quote.

  • Cleaning needed before an insurance renewal or survey
  • An inspection that picked up a dirty extract
  • Grease drips onto cooking equipment

Kitchen extract cleaning near Pollards Hill

Kitchen duct cleaning in Pollards Hill

Not sure when the extract was last cleaned, or by whom? Send a few pictures of the canopy and filters when you ring 0345 646 2711 or use the quote form, and you’ll have a fixed quote for kitchen extract cleaning in Pollards Hill, usually within one working day. Common call-outs are for grease drips onto cooking equipment and extraction mentioned at an environmental health visit, on vertical risers, horizontal duct runs and canopies and hoods. Canopy cleaning, extract cleaning and duct cleaning are often used to mean the same thing, but in Pollards Hill, as everywhere, the insurer wants the full system cleaned, not just the hood.

Before we clean, we look at where the grease is: grease readings at set points tell us where the heaviest deposits are, and readings afterwards go into your report.

In London, few kitchens can spare a day to close, so work in Pollards Hill is normally booked for the night or the early hours. Parking, loading and access to the roof are agreed with the building before the night of the clean.

It’s worth checking any contractor’s accreditations. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, and we’re fully insured.

The Duct Doctor team standing beside their branded white and blue vans
Place
Pollards Hill (CR7, SW16, SE19)
Wider area
Greater London
Records
TR19® certificate and photo report
Quote
A fixed quote up front
Hours
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Last updated
30 October 2026

Part by part

Canopy and plenum

Behind the grease filters sits the plenum, which daily cleaning never reaches. We take the filters out and clean the plenum and housing thoroughly.

Ductwork and risers

Horizontal runs collect grease as the air slows and cools. We open access panels along the route and clean each section, recording any that cannot be reached.

What happens on the day

We are used to working while the site is closed. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. The visit itself takes anything from a few hours to a full night, depending on the size of the system. In Pollards Hill, as across London, we usually work overnight or at weekends and hand the site back ready to open.

  1. First the diagnosis: a survey of the whole system and its access points.
  2. Grease readings set the baseline, and a fixed quote follows.
  3. We arrive after close, protect the area and contain the waste.
  4. The treatment: heavy grease scraped out, then every part degreased to TR19® Grease.
  5. The sign-off: post-clean readings, a TR19 certificate and a photo report with the next clean date.

Before we arrive

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Let us know about parking and loading
  • Plan for cooking equipment or plant to be off before we arrive

Ask for a quote

Want a quote for kitchen extract cleaning? Please call 0345 646 2711 or email us with a few details about the site. We’ll explain what we’d do and send a fixed quote before you commit to anything.

Ask for a quote

Advice

Do you need kitchen extract cleaning in Pollards Hill?

Grease in an extract starts as vapour. As the air cools on its way through the duct, the fat condenses and sticks, building a layer that gets thicker with every service. Filters catch some of it, but never all.

The symptoms we’re asked about most include:

  • Cleaning needed before an insurance renewal or survey
  • Ductwork thick with old, hardened grease
  • Poor airflow at the canopy
  • A kitchen with no current TR19 certificate

If you look after a school kitchen, at a school such as Kensington Avenue Primary School or anywhere near Pollards Hill, the holidays are the usual time for a TR19® clean.

What your quote should include

  • If the quote is a fixed price or an estimate
  • Whether they recommend a next date
  • What’s included in the scope, part by part
  • What happens if part of the system can’t be accessed

Questions to ask before booking

Your questions about kitchen extract cleaning in Pollards Hill

Which environmental health team covers Pollards Hill?

The local authority for Pollards Hill is Croydon council, and its environmental health team does the inspecting. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Can parking be tricky for a job in Pollards Hill?

We plan it in advance, so let us know about loading bays, permits and access rules at the building. Night visits tend to make loading easier on London streets.

Can one contract cover all our sites?

Yes. Tell us the addresses and what each needs and we’ll quote them together.

How much does kitchen extract cleaning cost?

It depends on the site, so we quote each one individually. To get one, call us on 0345 646 2711 or use the quote form with the site type, opening hours and a few pictures.

Can we book visits on a schedule?

Yes. Send details of the systems and how they’re used and we’ll propose a schedule with a fixed quote.

Will my insurer ask for a TR19 certificate?

Many policies require TR19 cleaning, and insurers often ask to see the certificate. An insurer may refuse or reduce a claim if there’s no evidence, so it’s worth checking your policy wording.

Do you offer emergency callouts?

Yes. There’s a 24/7 emergency line, for problems that cannot wait. Call us any time and explain what’s happened.

Where does the waste go?

We take it away at the end of the visit. While we work, it’s kept contained so the area stays clean.

Between visits

So the system stays in good health:

  • Keep grease collection points emptied
  • Keep the TR19 certificate and photo report in the maintenance log
  • Switch the fan on before cooking starts
  • Never cook with filters missing or out of place

If we couldn’t get into part of the duct, the report says so plainly. A TR19 report should record what wasn’t cleaned as well as what was, and we can fit access panels so it’s reached next time.

Report drips, smells or a noisy fan early. Drips, odours and fan noise often mean grease is building, and a grease thickness test can confirm it.

Grease, kitchens and Pollards Hill

According to Food Standards Agency records, there are about 17 bars, pubs and nightclubs and about 9 hotels and B&Bs within 1.5 miles or so of the middle of Pollards Hill. Wherever they cook, the canopy, duct and fan collect grease just as a restaurant’s do. Kitchens in Pollards Hill get their food hygiene inspections from Croydon council. Extraction counts as kitchen equipment, so its condition can come up on the day. Our report lists what was cleaned and when, which is useful to have ready. London Fire Brigade covers Pollards Hill. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.

A kitchen near Norbury station that serves breakfast and dinner can run its extract twelve hours or more, which shortens the cleaning interval. A hospital like Croydon University Hospital, about 1.3 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day.

Pollards Hill is about 1 mile north of Thornton Heath, in Greater London. If you need kitchen extract cleaning in Pollards Hill, it’s easy to get a fixed quote: please call 0345 646 2711 or drop us a line. Our area covers London and the South East, Pollards Hill included. Our area takes in 764 places across Greater London, from busy centres to quieter spots. Our London page covers sites nearby, about 6 miles away.

Work in CR7, SW16 and SE19 is surveyed, quoted and booked the same way as anywhere else. If you need kitchen extract cleaning at premises on Green Lane, Croft Road and Downs Road or a nearby road, our technicians can take on the work. If your site is just outside Pollards Hill, we cover Norbury (1 mile north), Thornton Heath (1 mile south), Streatham (2 miles north-west), Streatham Park (2 miles north-west) and Mitcham (2 miles west). Further out, we also cover London (6 miles north), City of Westminster (8 miles north), Marylebone (8 miles north), Kensington (7 miles north-west), St Pancras (8 miles north) and Shoreditch (8 miles north).

Around Pollards Hill

We work in commercial kitchens and buildings around Norbury Manor Business and Enterprise College for Girls, Silburn Reid and The Moon Under Water pub. The closest station to Pollards Hill is Norbury station, roughly 0.6 miles west of the centre. Well-known places in the area include Crystal Palace Museum (1.5 miles north-east) and Croydon University Hospital (1.3 miles south). The countryside around Pollards Hill includes Knight's Hill and Biggin Wood.

Map of Pollards Hill © OpenStreetMap contributors

What staff can safely do

Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Why act early in Pollards Hill

TR19® isn’t law, but the Regulatory Reform (Fire Safety) Order 2005 is. It puts a duty on the responsible person to assess and reduce fire risk, and in a kitchen that means keeping extract grease under control. Cleaning to TR19 is the recognised way to show you’ve done it. London sites work long hours, and the longer a job is left, the bigger it gets.

Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, which can make the next visit longer. If you’re not sure what’s needed, call 0345 646 2711 or drop us a line and we’ll give you an honest view and a fixed quote.

Why us?

  • A fixed price before any work starts
  • Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
  • Every visit written up, with photos
  • Accredited under CHAS and SafeContractor, with ISO 9001

Read our cost guide and our accreditations and certificates.

Landlords, agents and facilities managers

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.

We also work for facilities teams across offices, schools and healthcare in Pollards Hill and across Greater London. Larger estates can be phased building by building around the people who use them.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London