Surrey · Kitchen extract cleaning
Kitchen extract cleaning in Onslow Village, Surrey
Our technicians work in Onslow Village on kitchen extract cleaning. Out-of-hours visits, a fixed quote and a written report with photos as standard.
- A smoky, hot kitchen with weak extraction
- Heavy grease build-up inside the duct runs
- Extraction mentioned at an environmental health visit
How we handle kitchen extract cleaning in Onslow Village
A closed kitchen is not earning, so the timing of a clean matters. Cleans are booked for evenings, overnight or weekends, or during holidays where a site closes for them. Equipment is switched off and left to cool, the area is sheeted, and the kitchen is handed back ready to cook. The work covers plenums and filters, canopies and hoods and extract fans, and the jobs we see most are an extract that no longer clears the smoke and rancid smells from grease in the duct. If you need a kitchen extract clean in Onslow Village, you get one team and one number for every site, wherever you are in Surrey.
Access decides how thorough a clean can be. Where a duct run has no panels, we say so on the report and can fit new ones.
Size does not change the work: a kitchen in a place like Onslow Village gets the whole system cleaned, canopy to discharge. The visit is booked around your opening hours, and the journey is planned ahead.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we are fully insured. On top of that, we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Location
- Onslow Village (GU2, GU3)
- Wider area
- Surrey
- Records
- Certificate and photo report
- Price
- A fixed price before work begins
- When we work
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Checked
- 30 October 2026

How the job changes from site to site
Restaurant and pub kitchens
Busy restaurant and pub kitchens often cook for long hours, frying and grilling, which can put them in BESA’s 3 or 6-monthly bands. We clean after close or before opening.
Schools, hospitals and care homes
Some healthcare kitchens never fully close. We plan the clean around meal times and work in a contained, tidy way with as little disruption as possible.
Onslow Village: your questions answered
Which fire authority looks after Onslow Village?
It’s Surrey Fire and Rescue Service, which covers Onslow Village. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
Do you work overnight in Onslow Village?
Yes, we can come after you close and finish before you open. That way a site in Onslow Village does not have to lose a day’s trading. Tell us your opening hours when you ask for a quote.
Which sectors do you work in?
Any site with a kitchen or a ventilation system to look after, from a single café to a large school. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.
Which parts of the extract do you clean?
Every part the air passes through, as far as access allows. Where there are not enough access panels to reach a section, it’s recorded, and we can fit new ones.
What do I get after the clean?
You receive a TR19 certificate and a photo report. The certificate is issued through the BESCA Vent Hygiene Elite portal, and the report includes before and after photos, grease readings and the recommended next clean date.
What happens to the waste?
Anything we remove is contained as we work and taken away with us, including grease, debris and dirty water. We don’t leave it behind.
Can you look after several sites?
Yes. One number covers all your sites in our area, and visits can be set on a regular cycle.
What accreditations do you hold?
As a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, our work sits within an independently audited scheme. We also hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
Why it’s worth doing now in Onslow Village
TR19® isn’t law, but the Regulatory Reform (Fire Safety) Order 2005 is. It puts a duty on the responsible person to assess and reduce fire risk, and in a kitchen that means keeping extract grease under control. TR19 is the benchmark insurers, fire officers and EHOs look to. You choose the date of a planned visit, and a breakdown never asks.
A single site or a whole portfolio, the quote is built the same way: the work involved, the access and the timing. The price is fixed before work begins.
Why Onslow Village businesses choose us
- In business since 2009
- Full insurance on every job
- Accredited under CHAS and SafeContractor, with ISO 9001
- A fixed price before any work starts
Take a look at what affects the cost or our accreditations.
What happens on the day
The visit has three parts: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, and the sign-off is a written report with photos. Most of the time goes on the work itself, and that takes a single shift for most kitchens, with long duct runs and tall risers needing more time. Because the survey comes first, a visit to Onslow Village can usually be finished without a second trip.
- You send photos or we visit, and the system is surveyed from canopy to discharge.
- We take grease readings at set points and give you a fixed quote.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
- We re-test, photograph and send your certificate and photo report.
Preparing for the visit
- Dig out any earlier paperwork for the system
- Plan for cooking equipment or plant to be off before we arrive
- Move anything stored near the system
How to get a quote
To help us quote: where the site is, what it is and its opening hours, a few photos and the last certificate or report, if there is one. Then call 0345 646 2711, or email photos.
Read more
When something else is needed
We will always give you a straight diagnosis, so here’s what kitchen extract cleaning won’t do:
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
- A canopy that is too small or a system that was badly designed
- A grease trap that needs emptying
If in doubt, call 0345 646 2711 or send us an email and we will say what we think before booking.
What the work covers
- Vertical risers
- Discharge points
- Plenums and filters
- Extract fans
- Canopies and hoods
- Horizontal duct runs
Kitchen extract cleaning around Onslow Village
The FSA’s food hygiene register shows about 149 restaurants, cafés and canteens and about 40 sandwich bars and takeaways in Onslow Village and the streets around it, up to about 1.5 miles out. Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. Food hygiene inspections in Onslow Village are the job of Guildford council’s environmental health team. Extraction counts as kitchen equipment, so its condition can come up on the day. A dated certificate in the maintenance file answers the question before it’s asked. Surrey Fire and Rescue Service covers Onslow Village. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
A hospital like Royal Surrey County Hospital, about 0.5 miles north-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day. Bursars and site managers at schools such as Onslow Infant School tend to book extract cleaning for when the kitchen is empty. Volunteers running a hall kitchen near All Saints' Church, or anywhere in Onslow Village, may not know when the extract was last cleaned, and a grease test settles it.
Onslow Village is about 2 miles south-west of Guildford, in Surrey. We provide kitchen extract cleaning for businesses, landlords and public buildings in Onslow Village and the rest of Surrey. Onslow Village is one of 395 places in Surrey we cover for kitchen extract cleaning.
We work across the GU2 and GU3 postcode area for kitchen extract cleaning and the roads nearby. You will find streets such as Gill Avenue, Farnham Road and Orchard Road, all of which we cover for kitchen extract cleaning. Being close to the A31, Onslow Village is simple for us to get to for kitchen extract cleaning. Close by, we work in Littleton (1 mile south), Wood Street Village (2 miles north-west), Compton (2 miles south-west), Binscombe (2 miles south) and Fairlands (2 miles north). We also work in nearby towns such as Woking (6 miles north), Camberley (9 miles north-west), Farnham (9 miles west), Egham (14 miles north), Walton-on-Thames (13 miles north-east) and Dorking (12 miles east).
What’s near Onslow Village
We work in commercial kitchens and buildings around Guildford County School, Academy of Contemporary Music and Broadstreet. For rail, the closest station is Guildford station, about 1 mile east. Other landmarks nearby include Guildford Castle (1.3 miles east) and Guildford Cathedral Treasury (0.7 miles north-east). Open spaces near Onslow Village include Pewley Down and Lower Lake.
Aftercare tips
Here’s the after-treatment advice, in brief:
- Clean grease off the canopy surfaces regularly
- Never cook with filters missing or out of place
- Book the next clean before the date on the report
- Keep the TR19 certificate and photo report in the maintenance log
After cleaning, we re-test the same points we measured at the start, giving you before and after readings alongside the pictures. Your TR19 certificate is then issued through the BESCA Vent Hygiene Elite portal.
Keep the fan on throughout service. Switching it off early leaves vapour to settle on the canopy and plenum, and the next clean has more to do.
What your team can do, and what needs us
Good housekeeping makes our visits easier, not unnecessary. Clean filters and tidy surfaces slow the build-up, but hidden parts of the system still need specialist attention.
Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.
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Fixed quotes for kitchen extract cleaning in Onslow Village
You will get a fixed price before work begins. It’s based on:
- Whether it’s a one-off visit or part of a schedule
- Where the site is and how we reach it
- Whether we need access equipment or extra panels
- The times the site is available
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, which can make the next visit longer. If you’re not sure what’s needed, ring 0345 646 2711, or send details by email for straight advice and a fixed quote.
What we need to know
We can often survey from photos. Try to include:
- The paperwork from the last visit, if you have it
- When the site is open and when it’s quiet
- How we’d reach plant on a roof or in a plant room
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
To get a fixed quote, call 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. A few photos and your last certificate or report help a lot. You will usually have a quote within one working day.