Surrey · Kitchen extract cleaning
TR19 kitchen extract cleaning in Ockford Ridge
One call covers kitchen extract cleaning in Ockford Ridge, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- Stale cooking odours from the system
- A kitchen taken over without any extract records
- Fat running down the canopy edge
Kitchen extract cleaning in Ockford Ridge, done properly
We treat an extract system much as a doctor treats a patient: survey first, clean second, sign-off last. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. If you have years of baked-on grease in the ducts and an extract that has never been cleaned to TR19, we can help. When a restaurant in Ockford Ridge asks for duct cleaning, it’s nearly always the kitchen extract they mean, and that is exactly what we do: canopy to fan, to TR19® Grease.
Most kitchens in Ockford Ridge fall into one of BESA’s three bands: every 3 months for 12–16 hours, every 6 months for 6–12 hours and every 12 months for 2–6 hours, with grease readings setting the real interval.
In a small place like Ockford Ridge, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. We agree access and timings in advance.
For insurers and inspectors, the record counts. So every job comes with a written report and pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Place
- Ockford Ridge (GU8)
- Region
- Surrey
- Reporting
- Certificate plus before-and-after photos
- Price
- Fixed quote, usually within a working day
- When we work
- Evenings, overnight and weekends; 24/7 emergencies
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
What happens if it’s left?
If your kitchen in Ockford Ridge is past its cleaning date, it’s worth booking now. It takes a few hours for a small kitchen, longer for a large system, and we fit around your opening hours. Waiting only adds grease and risk. Systems in rural buildings are often out of sight and out of mind.
Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, which can make the next visit longer. If you are unsure, give us a ring on 0345 646 2711, or email photos for straight advice and a fixed quote.
Why Ockford Ridge businesses choose us
- We diagnose before we treat
- In business since 2009
- Work around your opening hours, with 24/7 emergency cover
- We are fully insured
See what affects the cost or our accreditations and certificates.
What the work involves, part by part
Canopy and plenum
Grease meets the system first at the canopy and the plenum behind the filters. Both are scraped and degreased inside and out, with the filter housing cleaned too.
Grease filters
Baffle filters are cleaned as part of every TR19 clean, and put back so they seat correctly. Damaged ones are noted on the report.
What else we do in Ockford Ridge
What a clean will not put right
An honest diagnosis matters more to us than a booking, so here’s what this work cannot put right:
- Fat blocking the kitchen drains
- A broken extract fan that won’t run
- An undersized canopy or fan
If you are not sure, just give us a ring on 0345 646 2711, or send details by email and we’ll give you a straight answer before you book.
Parts of the system we cover
- Vertical risers
- Horizontal duct runs
- Discharge points
- Extract fans
- Plenums and filters
- Canopies and hoods
Common problems we fix in Ockford Ridge
The type of cooking changes the amount of grease. Frying, grilling and roasting send far more fat into the canopy than steaming or boiling, so two kitchens with the same hours can need very different intervals.
Clients usually contact us when they notice one of these:
- Poor airflow at the canopy
- A system with no record of a TR19 clean
- Missing paperwork after a change of operator
- Fat running down the canopy edge
A hospital like Milford Hospital, about 0.8 miles north-east, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
What to look for in a quote
- How areas they can’t reach will be recorded
- Whether VAT is included
- What insurance they carry
- Whether a survey comes first
Looking after it afterwards
Once we have finished, these simple steps help:
- Wipe the canopy down at the end of each day
- Clean the grease filters regularly between TR19 cleans
- Keep to the recommended cleaning interval
- File each certificate with the fire risk assessment
When the clean is finished, grease readings are taken again at the same points, so you can see the difference in numbers as well as photos. A TR19 certificate follows, issued through the BESCA Vent Hygiene Elite portal.
Stick to the cleaning interval on the certificate. If the kitchen starts cooking longer hours, the interval should be looked at again, and grease readings will show it.
Ockford Ridge questions
Will you come out to Ockford Ridge?
Yes, Ockford Ridge is part of our area, however small the site. A survey first, from photos or a visit, means we arrive with the right kit.
Who inspects food businesses in Ockford Ridge?
In Ockford Ridge, it’s Waverley council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Which kinds of sites do you work on?
Commercial premises of every kind: from restaurants, pubs and hotels to schools, hospitals, care homes, offices, shops and food production sites. Work is timed around how each site runs.
What is TR19?
It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.
Do I have to clean my extract to TR19 by law?
TR19® itself is not law. The law is the Regulatory Reform (Fire Safety) Order 2005, which makes the responsible person assess and reduce fire risk, and TR19 is the benchmark used to show extract grease is under control.
Can you quote from pictures?
Yes, where the pictures show enough. If not, a site survey comes first, and the quote follows that.
What do you do to protect the area?
Protection goes down first: sheeting over floors, worktops and anything close to the work. The area is left tidy, with our waste taken away.
What do I get after the clean?
A TR19 certificate, plus a full photo report. It records what was cleaned, what wasn’t accessible and the recommended next clean date.
Managing agents and facilities teams in Ockford Ridge
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must assess and reduce fire risk, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.
Where a tenant occupies the premises but the landlord owns the building, it’s worth checking the lease for who maintains the systems. We’re happy to deal with either side, and the report can go to both.
Kitchen extract cleaning around Ockford Ridge
Food Standards Agency data counts about 5 cafés, restaurants and staff canteens within roughly a mile and a half of the centre of Ockford Ridge. Every kitchen in that count with a canopy has a full extract system, canopy to discharge, to keep clear of grease. Environmental health officers from Waverley council inspect food businesses in Ockford Ridge. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked. Fire safety in Ockford Ridge falls to Surrey Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
Where a hall near St John the Evangelist's Church, or anywhere in Ockford Ridge, hosts lunch clubs or events, its extract gathers grease just as a café’s does. Older buildings often hide long, awkward duct runs, and if you run a kitchen at a historic venue in the area (Loseley Park is about 4.1 miles north), access may need planning.
Ockford Ridge is about 2 miles south-west of Godalming, in Surrey. Sites in Ockford Ridge get the same service as everywhere we cover: a survey first, a fixed quote, work timed around your hours and a report with pictures. Ockford Ridge is one of 395 places in Surrey where we work for commercial clients. For sites nearby, see our Guildford page (7 miles or so).
Every address in GU8 is within our area for kitchen extract cleaning, from busy streets to back roads. We cover sites on Rake Lane and Station Lane and the roads around them. Neighbouring places we cover for kitchen extract cleaning include Enton Green (1 mile east), Witley (1 mile south-west), Cramhurst (1 mile west), Mousehill (1 mile north-west) and Tuesley (1 mile north-east). Further out, we also cover Guildford (7 miles north-east), Woking (11 miles north), Camberley (13 miles north), Farnham (8 miles north-west), Dorking (14 miles east) and Frimley (11 miles north).
Local landmarks in Ockford Ridge
Typical jobs here are in premises near Rodborough Common, The Chandler CofE Aided Junior School and The Star Public House. Ockford Ridge has its own railway station: Milford (Surrey) station. Well-known places in the area include Godalming Museum (2 miles north-east) and Milford Hospital (0.8 miles north-east). Green spaces nearby include Hydon's Ball and Farncombe Wood.
The process
The visit has three parts: getting the area ready, doing the work and signing it off. Set-up means sheeting and making equipment safe, while signing off means the written report and pictures. The middle part takes longest, and that takes a single shift for most kitchens, with long duct runs and tall risers needing more time. We agree a date with you, plan the drive to Ockford Ridge and turn up when the site is quiet.
- First the diagnosis: a survey of the whole system and its access points.
- Grease readings set the baseline, and a fixed quote follows.
- After the kitchen closes, we sheet the area and set up to contain grease and water.
- Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
- Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.
Before we arrive
- Find the previous report, if there is one
- Let us know when the site is closed or quiet
- Make sure someone can let us in and lock up afterwards
Getting a quote
For a fixed quote, phone us on 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. You will typically have a quote within one working day.