Surrey · Kitchen extract cleaning
TR19 kitchen extract cleaning in Norney
Looking for kitchen extract cleaning in Norney? We survey first, give you a fixed quote and work around your opening hours, finishing with a written report and photos.
- An inspection that picked up a dirty extract
- Fat running down the canopy edge
- Rancid smells from grease in the duct
Kitchen extract cleaning in Norney
We treat an extract system much as a doctor treats a patient: survey first, clean second, sign-off last. That clean bill of health comes as a TR19 certificate and a photo report, issued through the BESCA Vent Hygiene Elite portal. Common call-outs are for a new tenancy or takeover with no cleaning history and an extract that no longer clears the smoke, across canopies and hoods, discharge points and horizontal duct runs. Kitchens in Norney book us for TR19 cleaning for three reasons: the insurer asked, the EHO asked, or the canopy is dripping. We handle the clean and the paperwork in one visit.
Kitchens that fry and grill hardest need the most frequent cleans, so we look at the menu as well as the opening hours when we suggest the next date.
In a village or hamlet like Norney, the kitchens that need extract cleaning are usually a pub, a school, a care home or a hall kitchen, wherever there is one. Every one of them still needs its extract kept clear of grease.
Accreditations are easy to claim and worth checking. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, with full insurance on top.

- Place
- Norney (GU8)
- Region
- Surrey
- Records
- Certificate and photo report
- Quote
- Fixed quote, usually within a working day
- Working hours
- When your site is closed, plus a 24/7 line
- Call
- 0345 646 2711
- Checked
- 30 October 2026
What kitchen extract cleaning cannot fix
We’ll always give you a straight diagnosis, so here’s what this work cannot put right:
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
- Blocked drains from a neglected grease trap (a separate service)
- Damaged duct sections that need replacing
If in doubt, ring 0345 646 2711, or email photos and we will say what we think before you book.
Parts of the system we cover
- Canopies and hoods
- Extract fans
- Discharge points
- Plenums and filters
- Vertical risers
- Horizontal duct runs
Other services in Norney
What affects the quote in Norney
The survey tells us what the work involves. The main factors are:
- When the work can happen, such as evenings, overnight or weekends
- Any permits to work or inductions
- The size of the system
- Whether it’s a one-off visit or part of a schedule
Putting the work off seldom saves money. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you’re unsure, ring 0345 646 2711, or email photos for straight advice and a fixed quote.
Helping us quote
Before you ask for a quote, gather:
- Any previous report or certificate
- Any access panels or hatches you can see
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
Getting a quote does not take long. Call or email with a few details and you will typically have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.
FAQs for Norney
Can you work in Norney outside opening hours?
Yes, nights and weekends are routine for us. The work in Norney can fit around your hours. When you ring 0345 646 2711 or drop us a line, mention when the site is quiet.
Who is the fire and rescue service for Norney?
It’s Surrey Fire and Rescue Service, which covers Norney. TR19® is not law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.
How long will the clean take?
Allow a single shift for most kitchens, with long duct runs and tall risers needing more time. The survey tells us how long your system will need.
Can you price the work without visiting?
Usually, yes. Send wide shots, close-ups of any access panels and anything that worries you, and a fixed quote usually follows within one working day. If photos are not enough, we’ll survey first.
What is TR19?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It covers how systems are inspected, cleaned and checked, and it takes a risk-based approach.
Is Norney in your area?
Yes. Our area takes in London and the counties of South East England, Norney included.
What do you do with what you remove?
It’s contained and taken away. Grease, debris and waste water are collected as the work goes on rather than letting it spread.
Can you set up regular visits?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule with a fixed quote.
What happens on the day
Every visit runs to the same pattern: sheeting and protection first, make the system safe, do the work, clear away and leave you the report. On site, the work takes a few hours for a small kitchen, longer for a large system. Pictures of the system and its access let us plan the work in Norney before we set off.
- First the diagnosis: a survey of the whole system and its access points.
- We record grease levels at set points, then fix the price.
- We arrive after close, protect the area and contain the waste.
- Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
- The sign-off: post-clean readings, a TR19 certificate and a photo report with the next clean date.
Getting ready for the visit
- Tell us the best time to work, such as after service or at a weekend
- Plan for cooking equipment or plant to be off before we arrive
- Have your last certificate or report to hand
Getting a quote
We do not publish a price list, because every site is different. Instead, we look at your site first, from photos or a survey, then send a fixed quote. To get going, ring 0345 646 2711 or send us an email.
Related advice
Kitchen extract cleaning around Norney
The FSA’s food hygiene register shows about 3 cafés, restaurants and staff canteens in and around Norney, up to about a mile and a half out. Wherever food is cooked under a canopy, the extract above it gathers grease and needs cleaning on a schedule. In Norney, food businesses are inspected by environmental health officers from Guildford council. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. Keeping each certificate and photo report on file helps show the extract is looked after. Norney is covered by Surrey Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
A hall kitchen that only cooks for events, whether near Church of St Mary or elsewhere in Norney, still needs its extract cleaned, just less often. Bursars and site managers at schools such as St Mary's CofE Voluntary Controlled Infant School tend to book extract cleaning for when the kitchen is empty.
Norney is about 5 miles south-west of Guildford, in Surrey. Norney gets the same approach as every site we work on: diagnosis first, a fixed price, out-of-hours working where needed and a written report with photos. We cover 395 places across Surrey, from busy centres to quieter spots.
Postcode districts we cover here for kitchen extract cleaning: GU8. If you need kitchen extract cleaning at premises on Shackleford Road and Elstead Road or a nearby road, we can help. Nearby, we also carry out kitchen extract cleaning in Lower Eashing (1 mile south), Peper Harow (1 mile south-west), Upper Eashing (1 mile south-east), Aaron's Hill (1 mile south-east) and Milford (2 miles south). Within a short drive, we also cover Guildford (5 miles north-east), Woking (9 miles north-east), Camberley (10 miles north), Farnham (6 miles west), Dorking (14 miles east) and Frimley (9 miles north).
Around Norney
Around Norney, our work takes us to kitchens and buildings near Godalming College, Prior's Field School and The Stag on the River pub, among other places. The closest station to Norney is Godalming station, roughly 1.6 miles east of the centre. Nearby you will also find Milford Hospital (2.3 miles south-east) and Charterhouse School Museum (1.4 miles east). Open spaces near Norney include Farncombe Wood and Lower Lake.
In-house cleaning or a specialist?
When your team notices a problem between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, it’s best reported rather than tackled in-house. We can diagnose it and quote.
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. The inside of ducts and units needs a specialist.
Leave it or put it right?
Environmental health officers inspect food businesses, in Norney as everywhere else, and they look at the cleanliness of the premises and equipment, extraction included. A clean extract is one less thing to worry about on the day. A fault that closes a site in a village like Norney affects everyone who depends on it.
What you pay reflects the actual work. That is why every job is surveyed first, and why the quote is fixed before any work starts.
Why choose Duct Doctor in Norney
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Out-of-hours work and a 24/7 emergency line
- CHAS and SafeContractor accredited, with ISO 9001
- Fully insured
Read how cleaning jobs are priced and our accreditations and certificates.
Keeping the system healthy
Aftercare is simple, and it helps at the next visit:
- Run the extract fan throughout cooking
- Flag any change in how the extract sounds or works
- Keep the baffle filters clean
- Never cook with filters missing or out of place
The certificate records when the clean was done, where and by whom. Keep it in the maintenance log with your fire risk assessment so it’s ready when anyone asks to see it.
Tell whoever looks after the system when something changes. Grease dripping from the canopy, a burning smell or a fan that sounds rough are all signs of build-up, and a grease thickness test can confirm it.
Signs you need kitchen extract cleaning in Norney
What’s on the menu matters as much as how much is cooked. Fryers, grills and open flames throw much more fat into the extract than gentler cooking, so two kitchens with the same hours can need very different intervals.
Signs it’s time to call us include:
- Cleaning needed before an insurance renewal or survey
- Ductwork thick with old, hardened grease
- An inspection that picked up a dirty extract
- An extract that no longer clears the smoke
Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Norney is Milford Hospital, about 2.3 miles south-east.
Comparing quotes
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- Whether the quote shows VAT
- Exactly which parts of the system are covered
- How areas they cannot reach will be recorded