Surrey · Grease filter exchange

Grease filter exchange in Norney, Surrey

Need grease filter exchange in Norney? We diagnose first, fix the price and book the work around your hours, finishing with a written report and photos.

  • Filters that come out of the sink still dirty
  • Missing filters in the filter bank
  • Filter washing that keeps being missed

Grease filter exchange across Norney

About our grease filter exchange in Norney

The filters in the canopy are the first thing cooking vapour meets. Their job is to stop grease getting further into the system, but only while they’re reasonably clean. With grease filter exchange, clean filters replace greasy ones at regular intervals. If you are dealing with staff short of time to wash filters and smoke and heat lingering under the hood, we can put it right.

In a village or hamlet like Norney, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease, whatever the size of the place.

The sign-off is always in writing: a written report, dated and illustrated with photos, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.

Five Duct Doctor technicians in navy uniforms with the company vans
Where
Norney (GU8)
Region
Surrey
Paperwork
Photo report after each visit
Price
A fixed price before we start
Working hours
Nights, weekends or holidays to suit you
Phone
0345 646 2711
Page updated
30 October 2026

Different parts, different methods

School, care home and staff kitchens

For kitchens closed in the holidays, visits can be timed around term or rota so the filters are clean when cooking picks up.

The plenum

Heavy grease in the plenum often follows clogged or missing filters or that the next TR19 clean is due.

Looking after it afterwards

Once we’ve finished, these simple steps help:

  • Look out for drips from the canopy
  • Clean the canopy surfaces regularly
  • Make sure no filter is left out
  • Clear anything stored on or near the canopy

Between visits, check that every filter is still in place. Gaps let grease into the plenum so tell us if you need a replacement.

Saturated filters let more grease through. Getting onto a regular exchange now keeps grease out of the plenum and ductwork between full cleans.

Managing agents and facilities teams in Norney

When the building owner and the occupier are different, the lease normally sets out who maintains what. We’re happy to deal with either side and send the paperwork to whoever needs it.

We also work for facilities teams across offices, schools and healthcare across Surrey. Work can be phased by floor, building or site to keep disruption down.

How the visit works

The first job on site is protection: sheeting goes over floors and surfaces close to the work. After that, the system is made safe and the work begins. It takes well under an hour for most canopies, and the area is cleaned down before we leave. A few photos of the system help us make the most of a visit to a place like Norney.

  1. We count and measure the filters in every canopy.
  2. A change schedule is agreed to match the kitchen’s cooking hours.
  3. Each visit starts with the used filters being removed.
  4. Clean filters go straight back in, seated properly with no gaps.
  5. We flag any damaged filters or anything wrong with the canopy.

Getting ready for the visit

  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Dig out any earlier paperwork for the system
  • Mention any sign-in, permit or induction we need

Getting a quote

Photos are enough for some jobs, while others need a look on site. Big or complicated sites, and systems that are hard to see in photos, get a survey first. Either way, you get a fixed price before we start.

Ask for a quote

Related advice

What affects the quote in Norney

The quote reflects the site in front of us. We consider:

  • Whether several sites go on one quote
  • Whether we need access equipment or extra panels
  • Any permits to work or inductions
  • When the work can happen, such as evenings, overnight or weekends

The price reflects the work, not guesswork. That is why every job is surveyed first, and the price is agreed before work begins.

What we need to know

Photos and a few facts are often enough to price the work. Useful things to send:

  • Your opening hours and when the area is out of use
  • The paperwork from the last visit, if you have it
  • A few general shots of the system
  • The roof, plant room or outside wall the system runs to

Need a price for grease filter exchange? Please phone us on 0345 646 2711 or send us an email and tell us about the site. We’ll explain what we’d do and send a fixed quote before you commit to anything.

Honest limits

In fairness, there are a few things this work will not fix:

  • Grease already built up in the ductwork, which needs a full TR19 clean
  • A heavily greased plenum or canopy, which needs cleaning to TR19
  • A canopy that doesn’t capture the vapour properly

If you are not sure, just call 0345 646 2711 or use the quote form and we’ll give you a straight answer before you book.

What the work covers

  • Restaurants and pubs
  • Wall canopies
  • School and hospital kitchens
  • Island canopies
  • Mesh filters
  • Baffle filters

Your questions about grease filter exchange in Norney

Which environmental health team covers Norney?

Food hygiene inspections in Norney are carried out by Guildford council. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.

Can a school canteen extract in Norney be done out of term time?

Yes, out-of-term visits are normal for schools. Around Norney, the Food Standards Agency lists about 3 schools and colleges with registered kitchens within a mile and a half or so. You can call us on 0345 646 2711 or send us an email with the dates the site is empty.

Can you clean our existing filters instead?

We offer filter cleaning as well as exchange. We’ll talk you through which suits your kitchen when you get in touch.

What’s TR19?

It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.

Do you cover Norney?

Yes. We cover Norney and the rest of Surrey, within our South East and London area. For a fixed quote, call 0345 646 2711 or use the quote form.

How long does grease filter exchange take?

It depends on the size of the system, but for many sites it takes anything from a few minutes to an hour or so, depending on the number of filters. We will give you a better idea when we quote.

What types of premises do you cover?

Commercial premises of every kind: kitchens, offices, schools, healthcare, retail, leisure and food production. Work is timed around how each site runs.

Can we skip TR19 cleans if the filters are changed regularly?

No, the two work together. TR19® cleaning covers the canopy, plenum, ductwork and fan and comes with a certificate and photo report.

Do you need grease filter exchange in Norney?

Sometimes a filter is taken out and never put back. Every gap in the filter bank lets grease straight into the plenum and on into the ductwork.

Clients normally contact us after spotting something like this:

  • Missing filters in the filter bank
  • Grease collecting in the filter channels
  • Smoke and heat lingering under the hood
  • Bent or damaged filters that don’t sit properly

Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Norney is Milford Hospital, about 2.3 miles south-east.

Questions to ask before you book

  • How areas they can’t reach will be recorded
  • If they look at the system before pricing
  • What hours they’ll be on site
  • Exactly which parts of the system are covered

Choosing a duct cleaning contractor

Grease filter exchange in Norney: the local picture

There are about 3 cafés, restaurants and staff canteens within 1.5 miles or so of the middle of Norney, according to the Food Standards Agency’s register. Each canopy among them has filters that load with grease and need swapping or cleaning. In Norney, food businesses are inspected by environmental health officers from Guildford council. Extraction counts as kitchen equipment, so its condition can come up on the day. Our report lists what was cleaned and when, which is useful to have ready. Norney sits within the area of Surrey Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.

Loseley Park, about 2.5 miles north-east, is one of the historic houses near Norney; if you run event catering at a venue like that, cleans can be booked between functions. Church and community hall kitchens, near Church of St Mary or anywhere around Norney, are easy to forget, but their extracts collect grease like any other.

Norney is about 5 miles south-west of Guildford, in Surrey. Norney gets the same approach as every site we work on: a survey first, a fixed quote, work timed around your hours and a report with photos. Our area takes in 395 places across Surrey, from busy centres to quieter spots.

Postcode districts we cover here for grease filter exchange: GU8. If you need grease filter exchange at premises on Shackleford Road and Elstead Road or anywhere close by, our technicians can take on the work. We also cover Lower Eashing (1 mile south), Peper Harow (1 mile south-west), Upper Eashing (1 mile south-east), Aaron's Hill (1 mile south-east) and Milford (2 miles south). Within a short drive, we also cover Guildford (5 miles north-east), Woking (9 miles north-east), Camberley (10 miles north), Farnham (6 miles west), Dorking (14 miles east) and Frimley (9 miles north).

Around Norney

We work in commercial kitchens and buildings around Godalming College, Prior's Field School and The Stag on the River pub and the streets around them. The nearest railway station is Godalming station, about 1.6 miles east of the centre. Well-known places in the area include Milford Hospital (2.3 miles south-east) and Charterhouse School Museum (1.4 miles east). Not far away are Farncombe Wood and Lower Lake.

Map of Norney © OpenStreetMap contributors
BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London