East Sussex · Kitchen extract cleaning
Mark Cross kitchen extract cleaning
Kitchen extract cleaning for Mark Cross, with a survey first and a report with photos at the end. Ask us for a fixed quote.
- An inspection that picked up a dirty extract
- Poor airflow at the canopy
- Stale cooking odours from the system
Questions from Mark Cross
Is Mark Cross within the area you cover?
Yes, smaller places are covered as well as towns. Photos of the system and directions to the site help us plan the visit.
Who carries out food hygiene inspections in Mark Cross?
The local authority for Mark Cross is Wealden council, and its environmental health team does the inspecting. An officer may look up into the canopy, so clean filters on the day and a recent certificate on file both help.
Do you work with multi-site operators?
Yes. We work across South East England and London, so we can schedule a run of sites on one programme. Every site has its own report.
Are you a BESCA Vent Hygiene Elite member?
We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
What’s TR19?
TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
How long will the clean take?
A small kitchen with a short duct can be done in a few hours, while long runs and tall risers take longer and may need more than one visit. We’ll tell you how long when we quote.
Will I get a certificate after the clean?
You receive a TR19 certificate and a photo report. Certificates are issued through the BESCA Vent Hygiene Elite portal, and the report includes before and after photos, grease readings and the recommended next clean date.
Will the clean disrupt our service?
When the kitchen is closed, at whatever time suits you. The equipment is switched off and left to cool, and we hand the kitchen back ready for the next service.
About our kitchen extract cleaning in Mark Cross
Across Mark Cross, we clean kitchen extract systems to BESA TR19® Grease. We survey first and take grease readings, then clean the canopy, plenum, filters, ducts, fan and discharge. At the finish there’s a TR19 certificate and a before and after photo report. The work covers plenums and filters, extract fans and canopies and hoods, and common reasons people get in touch are an extract that no longer clears the smoke and a system with no record of a TR19 clean. Most calls from Mark Cross come after an insurer, an EHO or a fire officer asks to see the last TR19 certificate. Either way, the answer is the same: a proper clean and the paperwork to match.
BESA sets minimum intervals by hours of cooking a day: every 3 months for 12–16 hours, every 6 months for 6–12 hours and every 12 months for 2–6 hours, adjusted by what the grease readings show.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.
A written report with pictures follows each visit, so there’s a dated record of the work. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.
- Location
- Mark Cross (TN6)
- Wider area
- East Sussex
- Records
- Certificate and photo report
- Quotes
- A fixed quote up front
- When we work
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Honest limits
An honest diagnosis matters more to us than a booking, so here’s what kitchen extract cleaning won’t do:
- A grease trap that needs emptying
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
- Fire dampers that won’t close (that needs damper testing and remedials)
If you’re not sure, just call us on 0345 646 2711, or send details by email and we will give you a straight answer.
What we work on in Mark Cross
- Extract fans
- Canopies and hoods
- Vertical risers
- Horizontal duct runs
- Plenums and filters
- Discharge points
For landlords and multi-site operators
We regularly work with managing agents. Tell us the site, the work and the access arrangements, and we will send a fixed quote.
Facilities teams in offices, schools and healthcare sites book us too in Mark Cross and across East Sussex. Larger estates can be phased building by building around the people who use them.
What the work involves, part by part
Grease filters
Gaps around filters let fat through to the duct. Each filter is checked as it goes back in, and flag any that do not.
Ductwork and risers
Risers take the extract up through floors to roof level, and grease often collects at the bottom of them. They’re cleaned through access points along their height.
Towns and villages near Mark Cross
What else we do in Mark Cross
Fixed quotes for kitchen extract cleaning in Mark Cross
The price is fixed before any work begins. It’s based on:
- Where the site is and how we reach it
- Whether we need access equipment or extra panels
- The size of the system
- One-off work versus a regular cycle
When the work has to happen, how we reach it and how big the site is can all change the price. Each of those is built into the quote and give you a fixed price before we start.
Asking for a quote
When you call or email, these details help:
- Your opening hours and when the area is out of use
- Wide photos of the system and the area around it
- Your last certificate, test record or report
- Any symptoms, from odd noises to smells or leaks
Want a quote for kitchen extract cleaning? Please give us a ring on 0345 646 2711 or send us an email and tell us about the site. We’ll talk you through the work and give you a fixed quote before anything is booked.
The process
We are used to working while the site is closed. A lot of visits happen overnight or at weekends, so the site can open as normal afterwards. On site, the work takes a few hours for a small kitchen, longer for a large system. Pictures of the system and its access let us plan the work in Mark Cross before we set off.
- We survey the system, from your photos or on site, canopy to discharge.
- We take grease readings at set points and send you a fixed quote.
- On the night, the equipment is off and cool and the kitchen is sheeted.
- Filters, canopy and plenum are cleaned, then the ducts, risers, fan and discharge.
- Readings are repeated, photos taken, and your TR19 certificate and photo report issued.
Before we arrive
- Tell us the best time to work, such as after service or at a weekend
- Clear loose items from the work area
- Have your last certificate or report to hand
Ask for a quote
If you need kitchen extract cleaning in Mark Cross, give us a ring on 0345 646 2711 or use the quote form. Let us know the site type and the opening hours, plus photos or the previous report if they’re to hand. We typically send a fixed quote within one working day.
Advice
Common problems we fix in Mark Cross
How fast grease builds up depends mostly on how long the kitchen cooks each day. Under BESA guidance, heavy use of 12 to 16 hours a day means a clean at least every 3 months, moderate use every 6 months and light use every 12. Those are minimums, and grease readings can show a kitchen needs cleaning sooner.
What we are most often called out for:
- Fat running down the canopy edge
- Missing paperwork after a change of operator
- An overdue clean flagged by an EHO or fire officer
- Rancid smells from grease in the duct
For schools such as Mark Cross Church of England Aided Primary School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed.
Questions to ask before booking
- Whether the whole system is included, or only the parts that are easy to reach
- Whether they recommend a next date
- If they look at the system before pricing
- What happens if part of the system cannot be accessed
What your team can do, and what needs us
If your staff spot something between visits, such as dripping grease, a noisy fan, a smell or a filter that will not come clean, they should report it rather than try to fix it. We can diagnose it and quote.
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
Kitchen extracts in Mark Cross
Look up Mark Cross on the FSA’s food hygiene register and you’ll find about 3 cafés, restaurants and staff canteens across Mark Cross and its immediate surroundings (about a mile and a half). Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. The fire and rescue service for Mark Cross is East Sussex Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. In Mark Cross, food businesses are inspected by environmental health officers from Wealden council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. Our report lists what was cleaned and when, which is useful to have ready.
Wadhurst Castle, about 3.2 miles east, is one of the historic houses near Mark Cross; if you run event catering at a venue like that, cleans can be booked between functions. Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Crowborough War Memorial Hospital is the nearest hospital to Mark Cross, about 4.4 miles west.
Mark Cross is about 4 miles east of Crowborough, in East Sussex. Across the TN6 area, we can carry out kitchen extract cleaning at your premises. Mark Cross is one of 289 towns, villages and districts in East Sussex we cover for commercial clients. For sites nearby, see our Maidstone page, about 18 miles away.
Work in TN6 is surveyed, quoted and booked the same way as anywhere else. We also cover the places around Mark Cross: Town Row (1 mile south-west), The Platt (2 miles north), Argos Hill (2 miles south-west), Rotherfield (2 miles south-west) and Rusher's Cross (2 miles south-east). Further out, we also cover Hailsham (14 miles south), Crowborough (4 miles west), Uckfield (9 miles south-west), Heathfield (7 miles south), Upper Horsebridge (13 miles south) and Hellingly (12 miles south).
Landmarks near Mark Cross
Locally, jobs take us to businesses close to Eridge Park, The Lazy Fox pub and St Joseph Seminary. The nearest railway station is Wadhurst station, roughly 2.5 miles east of the centre. A little further out are Crowborough War Memorial Hospital (4.4 miles west). Green spaces nearby include Crowborough Country Park.