Medway · Kitchen extract cleaning

TR19 kitchen extract cleaning in Upper Upnor

TR19 grease cleaning of complete kitchen extract systems, from canopy to discharge in Upper Upnor, surveyed first and signed off with a written report and photos. Ask us for a fixed quote.

  • An extract that has never been cleaned to TR19
  • Grease dripping from the canopy or filters
  • Extraction mentioned at an environmental health visit

Kitchen extract cleaning near Upper Upnor

Kitchen extract cleaning for kitchens and businesses in Upper Upnor

Cooking sends fat-laden vapour into the canopy with every service. As it cools, it clings to the inside of the ductwork and keeps building. That layer will burn, and cleaning the whole system is how you keep it under control. The work covers horizontal duct runs, vertical risers and plenums and filters, and people most often call us about an extract that no longer clears the smoke and rancid smells from grease in the duct. If you need a kitchen extract clean in Upper Upnor, one call covers the survey, the clean and the paperwork, wherever you are in Medway.

BESA sets minimum intervals by hours of cooking a day: 3-monthly for heavy use, 6-monthly for moderate use and yearly for light use, with grease readings setting the real interval.

In a small place like Upper Upnor, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.

The paperwork matters as much as the work. Each visit is written up with photos, covering the work done, any areas we couldn’t access and a recommended next date. Keep it with your fire safety records so it’s to hand when an insurer or inspector asks.

Duct Doctor duct and vent cleaning vans lined up in a car park with the team
Place
Upper Upnor (ME2)
Region
Medway
Records
TR19® certificate and photo report
Quotes
A fixed quote up front
Hours
Overnight and weekend work, 24/7 emergency callout
Phone
0345 646 2711
Page updated
30 October 2026

Different parts, different methods

Extract fan and discharge

Some systems have attenuators to cut noise, and they hold grease. We clean what can be reached and note anything that cannot.

Restaurant and pub kitchens

High-heat cooking loads the extract with grease, so grease readings help set the right interval.

Upper Upnor kitchens: local notes

The coast is only about 2 miles from Upper Upnor. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. The FSA’s food hygiene register shows about 111 restaurants, cafés and works canteens and about 43 takeaways and sandwich shops in Upper Upnor and the streets around it, up to about 1.5 miles out. Any of them cooking under a canopy is sending grease into its ductwork every service. Kitchens in Upper Upnor get their food hygiene inspections from Medway council. Extraction counts as kitchen equipment, so its condition can come up on the day. A TR19® certificate and photo report after each clean gives you a record to show an inspector.

Church and community hall kitchens, near St Philip & St James or anywhere around Upper Upnor, are easy to forget, but their extracts collect grease like any other. Term dates shape school work: for a school like Wainscott Primary School, an extract clean fits neatly into a half-term or summer break.

Upper Upnor is about 2 miles north-east of Rochester, in Medway. We provide kitchen extract cleaning for commercial premises of every kind in Upper Upnor and the rest of Medway. Upper Upnor is one of 68 towns, villages and districts in Medway we cover for commercial clients. You can also see our page for Maidstone, roughly 10 miles from Upper Upnor.

Every address in ME2 is within our area for kitchen extract cleaning, from busy streets to back roads. That includes premises on High Street, Upnor Road and Castle Street and the roads around them. If your site is just outside Upper Upnor, we cover Lower Upnor (1 mile north-east), Wainscott (1 mile north-west), Chattenden (1 mile north), Hoo St Werburgh (2 miles north-east) and Cooling Street (3 miles north). Further out, we also cover Gillingham (3 miles south-east), Chatham (3 miles south), Rainham (5 miles south-east), Luton (3 miles south), Park Wood (5 miles south-east) and Lordswood (5 miles south).

Landmarks near Upper Upnor

In Upper Upnor, that means kitchens and buildings near The Kings Arms, Lower Lines Park and Waterfront University Technical College, among other places. You will also find Former Ordnance Store At Chatham Gun Wharf (1.4 miles south) and Waterfront UTC (1.3 miles south-east). The nearest railway station is Strood station, about 1.2 miles south-west. A little further out are French Hospital (1.5 miles south-west) and Pentagon Shopping Centre (1.6 miles south). Not far away are Gad's Hill and Rede Common.

Map of Upper Upnor © OpenStreetMap contributors

What happens if it’s left?

TR19® is not law, but the Regulatory Reform (Fire Safety) Order 2005 is. It puts a duty on the responsible person to assess and reduce fire risk, and in a kitchen that means keeping extract grease under control. TR19 is the benchmark insurers, fire officers and EHOs look to. It’s worth booking a check, because nobody sees inside a duct day to day.

Whatever the type of site, the quote works the same way: the size of the job, access, condition and working hours. Ask for a fixed quote and we will explain each part.

Why Upper Upnor businesses choose us

  • Fully insured
  • Every visit written up, with photos
  • Fixed quotes from a survey or pictures
  • One contact for all your sites in London and the South East

See what affects the cost or our accreditations.

What a clean won’t put right

We won’t sell you work that doesn’t address the problem, so these are the things it won’t cover:

  • Damaged duct sections that need replacing
  • A canopy that is too small or a system that was badly designed
  • A fan motor that has burnt out

If you’re not sure, just give us a ring on 0345 646 2711 or send us an email and we’ll give you a straight answer before booking.

What we work on in Upper Upnor

  • Vertical risers
  • Extract fans
  • Horizontal duct runs
  • Discharge points
  • Plenums and filters
  • Canopies and hoods

Do you need kitchen extract cleaning in Upper Upnor?

A lot of duct grease gets there because the filters let it through. Filters that are bent, badly fitted, missing or left uncleaned let more fat into the plenum and duct, and from there it travels on to the fan.

Common reasons sites call us include:

  • Rancid smells from grease in the duct
  • Proof of cleaning requested by an insurer
  • Heavy grease build-up inside the duct runs
  • An extract that has never been cleaned to TR19

If your kitchen is in a listed or historic building, like the houses around Upper Upnor (Restoration House is about 1.6 miles south-west), fitting access panels needs care.

Before booking anyone

  • Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
  • Whether a written report and pictures are included
  • What happens if part of the system can’t be accessed
  • Whether a survey comes first

Our hiring checklist

What affects the quote in Upper Upnor

We don’t publish a price list, because no two systems are the same. What we look at:

  • Site requirements such as sign-in and permits
  • Where the site is and how we reach it
  • What state the system is in
  • How big the system is

Leaving it longer rarely makes the work cheaper. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you’re unsure, phone us on 0345 646 2711 or email us and we will give you an honest view and a fixed quote.

What we need to know

To help us quote quickly, please include:

  • A few general shots of the system
  • Close-ups of filters, grilles, hatches or access panels
  • Where the plant sits or the system leaves the building, such as a roof or outside wall
  • When the site is open and when it’s quiet

Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.

What staff can safely do

Away from the kitchen, the in-house job is mainly checking: keeping grilles clear, noting unusual noise or smells and logging filter changes. The inside of ducts and units needs a specialist.

Staff cleaning doesn’t replace a specialist visit; it supports it. Clean filters and tidy surfaces slow the build-up, but hidden parts of the system still need specialist attention.

What happens on the day

We work around your opening hours, not the other way round. Most visits are booked for when the area is out of use, such as evenings, overnight, early mornings or weekends. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the job takes as long as the system needs, from a few hours to several planned visits. For a village or hamlet like Upper Upnor, tell us about narrow lanes, gates and parking when you book.

  1. First the diagnosis: a survey of the whole system and its access points.
  2. We record grease levels at set points, then fix the price.
  3. We arrive after close, protect the area and contain the waste.
  4. Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
  5. Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.

Getting ready for the visit

  • Let us know about permits to work or site inductions
  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Mention any parking or loading restrictions

Get a fixed quote

Getting a quote does not take long. Call or email with a few details and you’ll typically have a fixed price within one working day. Where a survey is needed, we arrange a time that suits the site.

Ask for a quote

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Common questions in Upper Upnor

Is kitchen extract cleaning any different in a coastal place like Upper Upnor?

Yes, to a degree: at about 2 miles from the coast, Upper Upnor gets salt-laden air that corrodes metal faster. Corroded fixings and housings are noted on the report so they can be dealt with.

Can you get to a site in Upper Upnor?

Yes, smaller places are covered as well as towns. A survey first, from photos or a visit, means we arrive with the right kit.

How far ahead should we book?

For planned work, earlier is better, especially if the next clean or test is due soon. For emergencies, we take calls 24/7.

Do you offer maintenance contracts?

Yes. Send details of the systems and how they’re used and we will propose a schedule with a fixed quote.

Do you survey before quoting?

Yes, every time. Diagnosis comes before treatment: the survey shows what needs doing and what access we need and the fixed quote is built on it.

Do you offer emergency callouts?

Yes. Our emergency line runs 24/7 for anything that can’t wait until a planned visit. Call us any time and explain what’s happened.

What is TR19?

It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It covers how systems are inspected, cleaned and checked, and it takes a risk-based approach.

Which parts of the extract do you clean?

A TR19 Grease clean covers the full extract route, not just the canopy. That means canopy, plenum, filters, ducts, risers, fan and discharge, reached through access panels where needed.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London