Kent · Kitchen extract cleaning
Kitchen extract cleaning in Heart's Delight, Kent
Kitchen extract cleaning in Heart's Delight from ventilation hygiene specialists trading since 2009. Out-of-hours visits and 24/7 emergency callout.
- Rancid smells from grease in the duct
- An extract that no longer clears the smoke
- An extract that has never been cleaned to TR19
Between visits
Good habits slow the build-up between visits. Our tips:
- Clean grease off the canopy surfaces regularly
- Tell us when the extract starts to drip or smell
- Make sure every filter is fitted before cooking
- Keep the TR19 certificate and photo report in the maintenance log
The certificate records when the clean was done, where and by whom. Keep it in the maintenance log with your fire risk assessment so it’s ready when anyone asks to see it.
Book the next clean before the last one runs out. BESA guidance links the minimum interval to daily cooking hours, so a change in hours may mean a change in interval, and grease readings will show it.
Commercial kitchen extraction cleaning in Heart's Delight
A kitchen extract system is far more than the canopy you can see. Beyond the filters run the plenum, the ducts and risers, the fan and the point where air leaves the building, and each part collects grease. A TR19® Grease clean deals with the whole route, not only the parts on show. The work covers canopies and hoods, vertical risers and discharge points, and the jobs we see most are an extract that has never been cleaned to TR19 and an inspection that picked up a dirty extract. Most calls from Heart's Delight come after an insurer, an EHO or a fire officer asks to see the last TR19 certificate. Either way, the answer is the same: a proper clean and the paperwork to match.
The fire risk in a kitchen extract sits in the parts nobody sees: the plenum, the duct and the fan, which is why a TR19® clean in Heart's Delight goes well beyond the canopy.
In a small place like Heart's Delight, kitchens are often in older or extended buildings, with long single-storey duct runs, and those horizontal sections are where grease settles. Access, parking and timings are agreed before the day.
We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. On top of that, we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we’ve been trading since 2009.
- Location
- Heart's Delight (CT4)
- Region
- Kent
- Records
- TR19® certificate and photo report
- Price
- Fixed quote, typically within a working day
- Working hours
- Out of hours as standard, 24/7 emergency line
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Staff cleaning versus specialist work
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
Keep a record of what your team does. A dated log of in-house cleaning and checks helps show that the system is managed between specialist visits, next to our reports.
Towns and villages near Heart's Delight
More services for Heart's Delight
Kitchen extract cleaning around Heart's Delight
Environmental health officers from Canterbury City council inspect food businesses in Heart's Delight. The cleanliness of the kitchen and its equipment, extraction included, is part of what they check. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Heart's Delight is covered by Kent Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.
A hall kitchen that only cooks for events, whether near Church of St John the Baptist or elsewhere in Heart's Delight, still needs its extract cleaned, just less often. If you run catering at a healthcare site, such as a hospital like Kent and Canterbury Hospital about 5.3 miles north-west, the extract may need cleaning more often than a part-time kitchen.
Heart's Delight is about 6 miles north of Hawkinge, in Kent. From the centre of Heart's Delight to the outskirts, kitchen extract cleaning is available to all kinds of commercial premises, from a single unit to a large public building. Heart's Delight is one of 922 towns, villages and districts in Kent we cover for commercial clients. Our Maidstone page covers sites nearby, about 27 miles away.
Every address in CT4 is covered for kitchen extract cleaning, from the main roads to the quietest streets. If you need kitchen extract cleaning at premises on South Barham Road, Green Hills and Railway Hill or anywhere close by, our technicians can take on the work. Other places close to Heart's Delight include Derringstone (1 mile north-east), Barham (1 mile north-east), Gravel Castle (1 mile east), Marley (1 mile north-west) and Out Elmstead (1 mile north). Further out, we also cover Ashford (13 miles west), Canterbury (6 miles north-west), Dover (8 miles south-east), Folkestone (8 miles south), Ramsgate (15 miles north-east) and Whitstable (12 miles north-west).
Local landmarks in Heart's Delight
In Heart's Delight, that means kitchens and buildings near Jumping Downs, among other places. Heart's Delight’s nearest station is Snowdown station, about 2.9 miles east. Nearby you will also find Kent and Canterbury Hospital (5.3 miles north-west).
What we’re called out for in Heart's Delight
A lot of duct grease gets there because the filters let it through. Damaged, missing or overloaded filters let grease straight past, and from there it travels on to the fan.
It’s time to book a visit if you see:
- Extraction mentioned at an environmental health visit
- A kitchen with no current TR19 certificate
- A new tenancy or takeover with no cleaning history
- Years of baked-on grease in the ducts
For schools such as Barham Church of England Primary School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.
Before booking anyone
- Whether the figure could change on the day
- Whether they’re fully insured
- Whether the quote shows VAT
- When they can work, and whether that is outside your opening hours
How we price kitchen extract cleaning
Every site gets its own quote. These are the things that affect it:
- The number of sites or systems
- The times the site is available
- The size of the system
- Site requirements such as sign-in and permits
The cost depends on the size of the system, the condition it’s in and access to every part of it. You get a fixed price before work begins, so there are no surprises.
Helping us quote
There’s no need for technical detail. Just send:
- When the site is open and when it’s quiet
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Detail shots of panels, filters and grilles
- How we’d reach plant on a roof or in a plant room
Photos are enough for some jobs, while others need a look on site. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before any work starts.
How the visit works
A visit follows the same order every time: protect the area, make the system safe, do the work, clear away and leave you the report. The visit itself takes anything from a few hours to a full night, depending on the size of the system. We agree a date with you, plan the drive to Heart's Delight and turn up when the site is quiet.
- First the diagnosis: a survey of the whole system and its access points.
- We record grease levels at set points, then fix the price.
- After the kitchen closes, we sheet the area and set up to contain grease and water.
- The treatment: heavy grease scraped out, then every part degreased to TR19® Grease.
- Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.
Preparing for the visit
- Let us know how we reach the system, including roofs, risers and plant rooms
- Find the previous report, if there is one
- Tell us where we can park and unload
Get a fixed quote
There’s no standard price list, because no two systems are the same. Instead, we look at your site first, from pictures or a survey, then send a fixed quote. To start, phone us on 0345 646 2711, or send details by email.
Related advice
Leave it or put it right?
If there’s a fire and the extract hasn’t been cleaned, the paperwork becomes the problem. Many policies require cleaning to TR19, and an insurer can refuse or reduce a claim without proof. A certificate in the file answers that question. If the system at a site near Heart's Delight fails, there may be nowhere nearby to move to.
One small site or a whole estate, we price it on the same basis: what needs doing, how we get to it and when. The price is fixed before we start.
Why Heart's Delight businesses choose us
- Evenings, overnight and weekends, plus 24/7 emergency callout
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- Fully insured
- CHAS, SafeContractor and ISO 9001
Take a look at what affects the cost and our accreditations.
Common questions in Heart's Delight
Who carries out food hygiene inspections in Heart's Delight?
The local authority for Heart's Delight is Canterbury City council, and its environmental health team does the inspecting. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.
Do you clean school canteen extracts around Heart's Delight out of term?
Yes. The holidays are the usual time for school work. Around Heart's Delight, the Food Standards Agency lists about 2 schools and colleges with registered kitchens within a mile and a half or so. Send us your term dates when you ring 0345 646 2711 or use the quote form, and we’ll fit the work in.
What does a TR19 kitchen extract clean include?
A TR19 Grease clean covers the full extract route, not just the canopy. That means canopy, plenum, filters, ducts, risers, fan and discharge, reached through access panels where needed.
Why do insurers care about extract cleaning?
Many policies require TR19 cleaning, and insurers often ask to see the certificate. An insurer may refuse or reduce a claim if there’s no evidence, so it’s worth checking your policy wording.
What if parts of the system cannot be reached?
The report shows them clearly. Often the fix is extra access, such as new panels in ductwork, which we can install.
Do you offer emergency callouts?
Yes, 24/7. Office hours are Monday to Friday, 8am to 6pm, and the emergency line covers the rest.
What accreditations do you hold?
Our work is to BESA TR19® Grease, and we are a BESCA Vent Hygiene Elite member, and certificates go through the BESCA Vent Hygiene Elite portal. We have been trading since 2009.
Can we book visits on a schedule?
Yes. Regular plans can run on 3, 6 or 12-monthly cycles, to suit the system and how it’s used.
Managing agents and facilities teams in Heart's Delight
Multi-site operators often want one contractor and one number. We work across London and the South East, so visits at different addresses can be planned together and kept on a regular cycle.
From a single site to a large estate, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.