Medway · Kitchen extract cleaning
Kitchen extraction cleaning in Fenn Street
Need kitchen extract cleaning in Fenn Street? We diagnose first, fix the price and book the work around your hours, finishing with a written report and pictures.
- A TR19 certificate needed for the insurer
- Ductwork thick with old, hardened grease
- A new tenancy or takeover with no cleaning history
What kitchen extract cleaning cannot fix
An honest diagnosis matters more to us than a booking, so here’s what kitchen extract cleaning won’t do:
- A fan motor or bearings that have failed (that needs a fan repair or replacement)
- An undersized canopy or fan
- Faulty fire dampers in the duct
If you’re not sure, just give us a ring on 0345 646 2711, or email photos and we will give you a straight answer before you book.
What we work on in Fenn Street
- Discharge points
- Canopies and hoods
- Horizontal duct runs
- Vertical risers
- Extract fans
- Plenums and filters
Kitchen extract cleaning for kitchens and businesses in Fenn Street
A closed kitchen is not earning, so the timing of a clean matters. Cleans are booked for evenings, overnight or weekends, or during holidays where a site closes for them. Equipment is switched off and left to cool, the area is sheeted, and the kitchen is handed back ready to cook. We’re often asked to deal with a system with no record of a TR19 clean and a kitchen taken over without any extract records, on horizontal duct runs, extract fans and plenums and filters. Extraction cleaning, hood cleaning and TR19 duct cleaning all end up in the same place: a clean that goes past the canopy into the duct and fan, backed by a certificate.
BESA sets minimum intervals by hours of cooking a day: every 3 months for 12–16 hours, every 6 months for 6–12 hours and every 12 months for 2–6 hours, adjusted by what the grease readings show.
In a village or hamlet like Fenn Street, the kitchens that need extract cleaning are typically a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease.
Accreditations are easy to claim and worth checking. We’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we hold CHAS, SafeContractor and ISO 9001, and we are fully insured.
- Place
- Fenn Street (ME3)
- Wider area
- Medway
- Records
- TR19® certificate and photo report
- Quote
- A fixed quote up front
- Working hours
- After hours by arrangement; emergencies any time
- Phone
- 0345 646 2711
- Updated
- 30 October 2026
Common problems we fix in Fenn Street
Grease in the extract matters because it burns. Flames from a pan or grill can be pulled into the canopy by the fan, where burning grease can carry a fire along the ducts and into other parts of the building. That is why controlling extract grease belongs in the fire risk assessment.
Common reasons sites call us include:
- An overdue clean flagged by an EHO or fire officer
- Missing paperwork after a change of operator
- Grease smells coming from the extract
- Fat running down the canopy edge
Bursars and site managers at schools such as High Halstow Primary Academy tend to book extract cleaning for when the kitchen is empty.
Questions to ask before booking
- Proof of accreditation you can verify
- What paperwork you get at the end
- Whether they recommend a next date
- When they can work, and whether that’s outside your opening hours
How the visit works
Every visit runs to the same pattern: protect the area, make the system safe, do the work, tidy up and leave you the report. On site, the work takes a few hours for a small kitchen, longer for a large system. The timing of a visit to Fenn Street is set by you, and the travel is our side of the planning.
- Diagnosis comes first, with a survey of the system and how it’s reached.
- We record grease levels at set points, then fix the price.
- We arrive after close, protect the area and contain the waste.
- Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
- Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.
Preparing for the visit
- Tell us where we can park and unload
- Let us know about permits to work or site inductions
- Dig out any earlier paperwork for the system
Ask for a quote
For kitchen extract cleaning in Fenn Street, phone us on 0345 646 2711 or drop us a line. Tell us what kind of premises it is and when it’s open, plus pictures or the previous report if they’re to hand. We normally send a fixed quote within one working day.
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Different parts, different methods
Ductwork and risers
Horizontal runs collect grease as the air slows and cools. We open access panels along the route and clean each section, recording any that can’t be reached.
Restaurant and pub kitchens
Busy restaurant and pub kitchens often cook for long hours, frying and grilling, so their cleaning interval is often 3 or 6 months under BESA guidance. Cleans are done after close, overnight or before opening.
Places near Fenn Street
More services for Fenn Street
For landlords and multi-site operators
From a single site to a large estate, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We can quote either party, and the report can go to both.
Looking after it afterwards
Here’s the after-treatment advice, short and simple:
- Keep the extract on whenever the range is lit
- Flag any change in how the extract sounds or works
- Wipe the canopy down at the end of each day
- File each certificate with the fire risk assessment
We hand the kitchen back clean, with the sheeting removed and waste taken away. Grease and dirty water are collected and taken off site, so you can start cooking as normal.
Keep the outside of the canopy wiped and any grease cups emptied. It won’t replace a TR19 clean, but it slows what reaches the duct.
What staff can safely do
In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but they don’t reach the grease that builds up further in. That part needs specialist access and equipment.
For ventilation and air handling systems, in-house care is mostly about checks: keeping grilles clear, noting unusual noise or smells and logging filter changes. Cleaning inside ducts and units is specialist work.
Grease, kitchens and Fenn Street
The coast is only about 2 miles from Fenn Street. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. Look up Fenn Street on the FSA’s food hygiene register and you will find about 5 cafés, restaurants and staff canteens within 1.5 miles or so of the middle of Fenn Street. Each one that cooks under a canopy has an extract system that collects grease and needs regular cleaning. Fire safety in Fenn Street falls to Kent Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
If you run a church or community hall kitchen, near Church of St Mary or elsewhere in Fenn Street, its extract still collects grease from every lunch and event. A hospital like Medway Maritime Hospital, about 4.9 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Fenn Street is about 5 miles north of Gillingham, in Medway. Wherever you are in the ME3 postcode area, we cover kitchen extract cleaning for commercial sites. 68 places in Medway are on our list, from busy centres to quieter spots. Maidstone is in our area too, around 13 miles away.
Here we cover the ME3 postcode area for kitchen extract cleaning. Whether your site is on Winterberry Avenue, Sharnal Street and Parbrook Road or anywhere close by, our technicians can take on the work. We also cover Sharnal Street (1 mile south-west), High Halstow (1 mile west), Tunbridge Hill (1 mile south-east), St Mary Hoo (1 mile north-east) and Kingsnorth (1 mile south-east). We also work in nearby towns such as Gillingham (5 miles south), Chatham (7 miles south), Rochester (5 miles south-west), Rainham (6 miles south), Strood (6 miles south-west) and Luton (6 miles south).
Near you in Fenn Street
We work in commercial kitchens and buildings around The Hundred of Hoo Academy and the streets around them. The closest station to Fenn Street is Gillingham (Kent) station, about 4.4 miles south. A little further out are Medway Maritime Hospital (4.9 miles south) and Upnor Castle (3.7 miles south-west). For a walk, there’s Bishop Saltings.
FAQs for Fenn Street
Which fire service covers Fenn Street?
Kent Fire and Rescue Service is the fire and rescue service for Fenn Street. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Who would carry out a food hygiene inspection at a kitchen in Fenn Street?
Food hygiene inspections in Fenn Street are carried out by Medway council. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Why do insurers care about extract cleaning?
Many policies require TR19 cleaning, and insurers often ask to see the certificate. An insurer may refuse or reduce a claim if there’s no evidence, so it’s worth checking your policy wording.
Do you clean the whole extract system or just the canopy?
A TR19 Grease clean covers the full extract route, not just the canopy. Canopy, plenum, filters, ductwork, risers, fan and discharge are all included, reached through access panels where necessary.
What’s the right cleaning interval for a kitchen extract?
The minimum is set by BESA guidance on daily use, from 3-monthly to 12-monthly. Heavy frying and grilling can mean shorter intervals, which grease thickness testing will show.
Can you quote from photos?
Usually, yes. Send a few wide pictures plus close-ups of panels, filters or grilles, and we typically come back within one working day. If photos aren’t enough, we’ll survey first.
What accreditations do you hold?
Our work is to BESA TR19® Grease, and we are a BESCA Vent Hygiene Elite member, and certificates go through the BESCA Vent Hygiene Elite portal. Duct Doctor has been trading since 2009.
How long does a kitchen extract clean take?
That depends on the size of the system, the amount of grease and the number of access points. Most jobs take as long as the system needs, from a few hours to several planned visits.