East Sussex · Grease filter exchange
Grease filter exchange in Stone Cross, East Sussex
For grease filter exchange in Stone Cross, one call is all it takes: survey, fixed quote, work and sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Blocked baffle filters
- A greasy plenum behind the filters
- Filters left unwashed on busy weeks
About our grease filter exchange in Stone Cross
Grease filters are the first line of defence in a kitchen extract. Their job is to stop grease getting further into the system and they do it best when they’re clean. With grease filter exchange, clean filters replace greasy ones at regular intervals. The work covers wall canopies, restaurants and pubs and baffle filters, and the jobs we see most are filters that come out of the sink still dirty and filters that leave gaps in the canopy.
In a smaller place like Stone Cross, the kitchens with extract systems are more likely to be a pub, a café, a takeaway or a school or care home kitchen than a big restaurant. A kitchen that cooks fewer hours still builds up grease, so the interval is set by hours of use and grease readings.
The sign-off is always in writing: a dated report with photos of the work, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. Any parts we couldn’t reach are recorded on it too.
- Where
- Stone Cross (BN24)
- Wider area
- East Sussex
- Reporting
- Report and pictures after the visit
- Price
- Fixed quote, usually within a working day
- When we work
- Out of hours as standard, 24/7 emergency line
- Call
- 0345 646 2711
- Updated
- 30 October 2026

What we are called out for in Stone Cross
Wherever you are, Stone Cross included, filter washing is the job that gets skipped when the kitchen is busy. It only takes a couple of missed weeks for a filter bank to clog.
Most sites get in touch when they notice one of these:
- Drips falling from the filters onto equipment
- Filters left unwashed on busy weeks
- Bent or damaged filters that do not sit properly
- Grease building up behind the canopy filters
Term dates shape school work: for a school like Stone Cross School, an extract clean fits neatly into a half-term or summer break.
What your quote should include
- Proof of insurance
- When they can work, and whether that is outside your opening hours
- Whether the figure could change on the day
- Whether the quote shows VAT
FAQs for Stone Cross
Who carries out food hygiene inspections in Stone Cross?
Food hygiene inspections in Stone Cross are carried out by Wealden council. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Which fire and rescue service is responsible for Stone Cross?
East Sussex Fire and Rescue Service is the fire and rescue service for Stone Cross. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
What is TR19?
TR19® is the BESA specification for keeping ventilation systems clean. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.
Can we skip TR19 cleans if the filters are changed regularly?
It is not. Clean filters help keep grease down, but the ducts and plenum still need cleaning at the right interval.
How much does a filter exchange service cost?
It depends on the number and type of filters and how often they’re changed. Just call 0345 646 2711 or email us for a fixed quote once we know your canopies.
What happens to the dirty filters?
We do. The dirty filters are taken away for cleaning and the clean set stays in the canopy.
Do you cover Stone Cross?
Yes. Our area takes in London and the counties of South East England, Stone Cross included.
How do you keep the site clean during the work?
With sheeting and covers, before anything else happens. We keep the work contained and clean down when we finish.
Stone Cross kitchens: local notes
The coast is only about 3 miles from Stone Cross. Near the sea, the fan and discharge at the top of a kitchen extract corrode faster than they would inland. Look up Stone Cross on the FSA’s food hygiene register and you’ll find about 27 cafés, restaurants and staff canteens and about 11 sandwich bars and takeaways within 1.5 miles or so of the middle of Stone Cross. Where they cook under a canopy, the grease filters are the first line of defence and clog quickly. Fire safety in Stone Cross falls to East Sussex Fire and Rescue Service. Its fire safety officers can audit commercial kitchens, and grease in the extract is part of a kitchen’s fire risk.
If you run a church or community hall kitchen, near St Luke's Church or elsewhere in Stone Cross, its extract still collects grease from every lunch and event. If you run catering at a historic house or estate in the area (Michelham Priory is about 4.8 miles north-west), event kitchens in older buildings often have awkward duct runs that need planning.
Stone Cross is about 2 miles north of Eastbourne, in East Sussex. Whatever kind of site you run in Stone Cross, grease filter exchange is something we can help with. Visits can be booked for evenings, overnight or weekends so trading is not interrupted. Stone Cross is one of 289 places in East Sussex where we work for grease filter exchange. We also work in Brighton, about 19 miles from Stone Cross.
Our technicians cover all of BN24 for grease filter exchange and the roads nearby. If you need grease filter exchange at premises on Millers Keep, Geering Road and Nutley Mill Road or a nearby road, we can help. Close by, we work in Blackness (1 mile north-west), Hankham (1 mile north), Willingdon (2 miles south-west), Lower Willingdon (2 miles west) and Polegate (2 miles west). Within a short drive, we also cover Hastings (12 miles east), Bexhill-on-Sea (8 miles east), Seaford (9 miles west), Lewes (13 miles west), Hailsham (4 miles north-west) and St Leonards (11 miles east).
Near you in Stone Cross
Typical jobs here are in premises near The Red Lion pub and Causeway School. The closest station to Stone Cross is Pevensey & Westham station, about 1.3 miles east of the centre. Nearby you’ll also find Eastbourne District General Hospital (2.4 miles south-west) and Pevensey Court House Museum And Gaol (1.6 miles east). For a walk, there’s Combe Hill.
The process
We start by comparing what we find with the survey or your photos. If anything is different, we talk it through with the person on site before carrying on. From there, it takes a short visit, depending on how many filters the canopies hold. In a smaller place like Stone Cross, parking is rarely the issue, but tell us about gates, roof access and opening hours.
- We look at the canopies and the condition of the filters.
- Any damaged or missing filters are noted.
- Greasy filters are swapped for clean ones.
- We check the filters are seated and the canopy is ready to use.
- We tell you if the plenum or canopy needs a clean.
Preparing for the visit
- Tell us about site rules, permits or sign-in
- Let us know about parking and loading
- Name a contact who can let us in at the agreed time
How to get a quote
There’s no standard price list, because no two systems are the same. We look at your system first, from photos or on a visit, and then give you a fixed quote. To start, give us a ring on 0345 646 2711 or drop us a line.
Advice
Honest limits
To be straight with you, some problems need a different fix:
- A fan that’s failing or too weak for the system
- Cooking smells reaching neighbours, which need odour control
- Greasy ducts and risers that a filter change won’t reach
Not sure which it is? You can phone us on 0345 646 2711 or send us an email and we’ll tell you honestly before booking.
What we work on in Stone Cross
- Baffle filters
- School and hospital kitchens
- Wall canopies
- Mesh filters
- Restaurants and pubs
- Island canopies
What affects the cost of grease filter exchange
Some jobs are bigger than they look, and some smaller. What affects the quote:
- Whether it’s a one-off visit or part of a schedule
- How many systems or sites are involved
- Whether we need access equipment or extra panels
- The condition of the system
Combining work into one visit or one programme often makes better use of the time. Mention every system or site you need covered, and you will get one fixed quote.
What to send for a quote
The more you tell us, the more accurate the quote. With your enquiry, please include:
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Close-ups of filters, grilles, hatches or access panels
- Wide photos of the system and the area around it
- The times we could work without disrupting the site
For a fixed quote, call us on 0345 646 2711, or send details by email and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. We typically come back within one working day.
Between visits
Think of this as the after-treatment advice, in brief:
- Keep every filter in place during service
- Watch for grease drips between visits
- Let us know if your cooking hours increase
- Always run the extract while cooking
We tell you if we spot anything in the canopy that needs attention. That might mean bringing a TR19® clean forward and we can book that in.
If cooking has stepped up, the filter schedule should too. Changing the interval early stops grease building up unseen in the ducts.
Landlords, agents and facilities managers
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we can quote for the whole system.
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.
What happens if it’s left?
Clogged filters choke the extract. Heat and fumes hang in the kitchen, and the fan works harder to pull air through. Keeping filters clean keeps the extract working properly. In a smaller place like Stone Cross, a site that has to close is felt quickly.
You won’t find a price list here, because each job is priced on what it involves. Call for a fixed quote, and we will explain what it covers.
Why us?
- Accredited under CHAS and SafeContractor, with ISO 9001
- Every job surveyed first
- We are fully insured
- A single point of contact for sites across the South East and London
See how cleaning jobs are priced or how to check a contractor.