Greater London · Grease filter exchange
Grease filter exchange in Puddledock, Greater London
A scheduled grease filter exchange, swapping dirty canopy filters for clean ones for businesses, landlords and public buildings in Puddledock. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.
- Missing filters in the filter bank
- Damaged filters letting grease past
- Filters that come out of the sink still dirty
How we handle grease filter exchange in Puddledock
Filter exchange sits between full TR19® cleans. Fresh filters help limit what gets into the ductwork, but some grease still passes through as vapour. So the canopy, plenum and ducts still need their full TR19 clean. The work covers restaurants and pubs, wall canopies and baffle filters, and people most often call us about grease filters clogged with grease and grease collecting in the filter channels.
London kitchens tend to trade late and open early, so work in Puddledock is normally booked for the night or the early hours. Before the clean, we agree loading, parking and roof access with whoever manages the building.
The sign-off is always in writing: a dated report with photos of the work, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.

- Location
- Puddledock (TN16)
- Wider area
- Greater London
- Paperwork
- Photo report after every visit
- Quotes
- Fixed quote, typically within a working day
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Phone
- 0345 646 2711
- Checked
- 30 October 2026
For landlords and multi-site operators
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we can quote for the whole system.
Keeping records across a portfolio is half the battle. Every visit ends with a dated report and photos, so you can show an insurer or inspector what was done at each site.
Different parts, different methods
The plenum
Behind the filters sits the plenum, where air gathers before the duct. Grease that gets past the filters settles there.
Canopy filter housings
We check that filters sit snugly in the housing at each visit since a gap is a route for grease.
Also near Puddledock
Other services in Puddledock
In-house cleaning or a specialist?
A few tasks are always specialist work: entering ducts, working on fans, testing dampers and taking grease readings need training, the right equipment and safe access. Leave those to us.
In-house cleaning and specialist cleaning do different jobs. Wiping filters daily and washing them weekly keeps the visible parts in order, but they do not reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.
The process
Your trading hours come first. We book the visit for a time the area is closed, whether that’s an evening, overnight or a weekend. When the team arrives, the work area is protected and the relevant equipment is switched off to cool, and the work takes a few minutes per canopy, longer for a large kitchen with several canopies. We fit London jobs around the building rather than the other way round, so a visit in Puddledock is normally out of hours.
- First, we check the canopies and the filters in them.
- We note any filters that are bent, damaged or missing.
- Greasy filters are swapped for clean ones.
- The filters are checked for fit before we go.
- Anything that needs attention, such as a greasy plenum, is pointed out.
How to prepare
- Mention any locked doors, roof access or ceiling voids
- Tell us where we can park and unload
- Dig out any earlier paperwork for the system
How to get a quote
Every quote begins with a look at the system, either from photos and details you send or from a site visit. After that, you get a fixed price for the work, before any work starts.
Related advice
Your questions about grease filter exchange in Puddledock
Who enforces fire safety at workplaces in Puddledock?
It’s London Fire Brigade, which covers Puddledock. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
Who inspects food businesses in Puddledock?
Kitchens in Puddledock are inspected by Sevenoaks council’s environmental health officers. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.
Can you come out in an emergency?
Yes. There’s a 24/7 emergency line, for problems that can’t wait. Call us any time and explain what’s happened.
How far ahead should we book?
That depends on the slot you want and the size of the job. Tell us your preferred dates when you ask for a quote, and for anything urgent, ring our 24/7 emergency line.
How long will you be on site?
It depends on the size of the system, but for a typical site it takes anything from a few minutes to an hour or so, depending on the number of filters. We will confirm it with the quote.
How do you keep the site clean during the work?
We start with protection: sheeting over floors, worktops and anything close to the work. We tidy up and take our waste away before we leave.
Can you set up regular visits?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule with a fixed quote.
Can we skip TR19 cleans if the filters are changed regularly?
No, the two work together. A TR19® clean deals with the whole system and comes with a certificate and photo report.
What grease filter exchange looks like in Puddledock
In London, kitchens are typically cleaned overnight, when the kitchen is closed and loading is easier. Kitchens in Puddledock get their food hygiene inspections from Sevenoaks council. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Before-and-after pictures from each clean are a simple way to show the extract is in hand.
Healthcare kitchens, like those at hospitals such as Tandridge Priory (about 3 miles west), often cook for long hours, which puts them in BESA’s heavier-use bands. A hall kitchen that only cooks for events, whether near Holy Trinity Church or elsewhere in Puddledock, still needs its extract cleaned, just less often.
Puddledock is about 4 miles east of Oxted, in Greater London. Every kind of commercial site in Puddledock, grease filter exchange is something we can help with. Visits can be booked for evenings, overnight or weekends so the site keeps running. Across Greater London, we cover 764 places, and Puddledock is one of them. There’s also a page for Maidstone, roughly 19 miles from Puddledock.
Postcode districts we cover here for grease filter exchange: TN16. Close by, we work in Pootings (1 mile south-west), Crockham Hill (1 mile west), Goodley Stock (2 miles west), Four Elms (2 miles south) and Mowshurst (2 miles south). We also work in nearby towns such as Orpington (10 miles north), Thornton Heath (14 miles north-west), Croydon (12 miles north-west), Bromley (12 miles north), West Norwood (15 miles north-west) and Beckenham (13 miles north-west).
Near you in Puddledock
The closest station to Puddledock is Edenbridge station, about 2.5 miles south-west of the centre. Other landmarks nearby include Tandridge Priory (3 miles west) and Hever Castle (3.7 miles south). For a walk, there’s Betsom's Hill and Dryhill Nature Reserve.
How we price grease filter exchange
Every site gets its own quote. This is what makes a difference:
- When the work can happen, such as evenings, overnight or weekends
- How many systems or sites are involved
- How big the system is
- Travel, parking and unloading
What you pay depends on the size of the system, what state it’s in and access to every part of it. You get a fixed price before we start, so there are no surprises.
Asking for a quote
Photos let us diagnose from a distance. The most useful are:
- Problems your staff have spotted
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- The times we could work without disrupting the site
- The site address and the type of premises
Want a quote for grease filter exchange? Please call 0345 646 2711, or send details by email with a few details about the site. We will explain what we’d do and send a fixed quote before you commit to anything.
When it’s something else
In fairness, there are a few things this work will not fix:
- A canopy too small for the cooking beneath it
- A heavily greased plenum or canopy, which needs cleaning to TR19
- Cooking smells reaching neighbours, which need odour control
Not sure which it is? You can phone us on 0345 646 2711 or email us and we’ll tell you honestly.
Parts of the system we cover
- Wall canopies
- Baffle filters
- Mesh filters
- Restaurants and pubs
- Island canopies
- School and hospital kitchens
Common problems we fix in Puddledock
Missing filters are more common than you’d think. Every gap in the filter bank lets grease straight into the plenum where it settles out of sight.
Most sites get in touch when they notice something like this:
- A canopy running with filters missing
- Filters so greasy the air can barely pass
- Damaged filters letting grease past
- A canopy that drips grease
Chartwell, about 0.6 miles north-west, is one of the historic houses near Puddledock; if you run event catering at a venue like that, cleans can be booked between functions.
Questions to ask before booking
- Proof of accreditation you can verify
- Whether the quote is based on a survey or photos
- Whether inaccessible sections are listed on the report
- How they set the interval to the next visit