East Sussex · Grease filter exchange

Grease filter exchange in Ore, East Sussex

Our technicians work in Ore on grease filter exchange. Out-of-hours visits, a fixed quote and a written report with photos as standard.

  • Grease left in baffles after washing
  • Filters left unwashed on busy weeks
  • Damaged filters letting grease past

Grease filter exchange across Ore

Grease filter exchange for kitchens and businesses in Ore

Cleaning filters by hand takes staff time and is easy to put off. An exchange service means clean filters arrive and greasy ones leave and the canopy is refilled right away. The work covers island canopies, restaurants and pubs and wall canopies, and people most often call us about grease collecting in the filter channels and weak extraction at the canopy.

Size doesn’t change the work: a kitchen in a place like Ore gets the whole system cleaned, canopy to discharge. We plan the visit around your hours, with the journey sorted in advance.

It’s worth checking any contractor’s accreditations. Ours are BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001, with full insurance on top.

The Duct Doctor team standing beside their branded white and blue vans
Where
Ore (TN35, TN34)
Region
East Sussex
Records
Written report with photos
Quotes
A fixed quote up front
Working hours
Overnight and weekend work, 24/7 emergency callout
Call
0345 646 2711
Last updated
30 October 2026

Ore questions

Who is the fire and rescue service for Ore?

That’s East Sussex Fire and Rescue Service. TR19® isn’t law, but it’s the benchmark many fire officers and insurers look to when they ask how often the extract is cleaned.

Will you come out to Ore?

Yes. Villages and rural sites across the South East are part of our work, Ore included. Just mention lanes, gates or anything else about the site when you book.

What if some of our filters are damaged?

We check every filter at each visit. Any that are bent or damaged are flagged since a poor fit lets grease past.

Are you fully insured?

Yes. Full insurance covers our work and have been trading since 2009.

Do you have a 24/7 line?

Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line and we’ll talk you through the next steps.

What is TR19?

It’s BESA’s specification and the benchmark insurers, fire officers and EHOs look to. It sets out inspection, cleaning and record keeping and expects a risk-based approach.

Do you survey before quoting?

Yes. Photos often do the job, while bigger or harder-to-see systems are surveyed on site.

Will I get paperwork for my records?

Yes. It’s the record insurers and inspectors ask to see: a written, dated record with photos of what we did and anything we couldn’t access.

Grease filter exchange around Ore

At about 1 mile from the coast, Ore is close enough for sea air to matter. Salt in the air is hard on rooftop fans, discharge cowls and fixings, so we check them for corrosion as well as grease. Food Standards Agency records list about 111 restaurants, cafés and works canteens and about 43 sandwich bars and takeaways within about 1.5 miles of central Ore. Clogged filters slow the airflow, and busy kitchens like these clog them fast. It’s Hastings council that sends environmental health officers to food businesses in Ore. Extraction counts as kitchen equipment, so its condition can come up on the day. Our report lists what was cleaned and when, which is useful to have ready.

School kitchens, at schools like Sandown Primary School for example, are typically cleaned in the holidays so no lunches are lost. If you cook for passing trade around Ore station, the extract can be cleaned between your last and first customer. A hospital like Conquest Hospital, about 2 miles north-west, is the kind of site where a kitchen may cook for patients, staff and visitors all day.

Ore is about 2 miles east of Hastings, in East Sussex. From the centre of Ore to the outskirts, grease filter exchange is available to all kinds of commercial premises, from a single unit to a large public building. Ore is one of 289 places in East Sussex where we work for commercial clients. You can also see our page for Maidstone, about 27 miles away.

Here we cover the TN35 and TN34 postcode area for grease filter exchange. We cover sites on Rye Road, Rock Lane and Mill Lane and the roads around them. Close by, we work in Bachelor's Bump (1 mile north-east), Guestling (2 miles north-east), Fairlight (2 miles east), Friar's Hill (2 miles north-east) and Guestling Green (2 miles north-east). Within a short drive, we also cover Eastbourne (15 miles south-west), Bexhill-on-Sea (6 miles west), Hailsham (15 miles west), St Leonards (3 miles south-west), Upper Horsebridge (15 miles west) and Langney (14 miles west).

Local landmarks in Ore

Locally, jobs take us to businesses close to Speckled Wood, Hastings Academy and Roman Catholic Church of St Mary Star of the Sea and the streets around them. For rail, the closest station is Ore station, about 0.8 miles south-west of the centre. A little further out are Hastings Castle (1.5 miles south-west) and Conquest Hospital (2 miles north-west). Green spaces nearby include Church Wood and Robsack Wood.

Map of Ore © OpenStreetMap contributors

What affects the cost of grease filter exchange

Before we fix a price, we need to know a few things. We look at:

  • Any permits to work or inductions
  • The condition we find in the survey
  • When the work can happen, such as evenings, overnight or weekends
  • The size of the system

Whatever the type of site, the quote works the same way: how much there is, how we reach it, what state it’s in and when we can work. Ask for a fixed quote and we’ll go through it with you.

Helping us quote

We can often survey from photos. Try to include:

  • Photos showing the whole system and its surroundings
  • The roof, plant room or outside wall the system runs to
  • The paperwork from the last visit, if you have it
  • Detail shots of panels, filters and grilles

Here’s what helps us quote: where the site is, what it is and its opening hours, pictures of the system and the last certificate or report, if there is one. Once you have those, call 0345 646 2711 or drop us a line.

What staff can safely do

Good housekeeping makes our visits easier, not unnecessary. Regular in-house cleaning slows the build-up, but hidden parts of the system still need specialist attention.

Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

Leave it or put it right?

Clogged filters choke the extract. The kitchen gets hotter and smokier, and the fan works harder to pull air through. Keeping filters clean keeps the extract working properly. A planned visit to Ore fits your hours; an emergency doesn’t.

Several systems or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at, and you will get one fixed quote.

What you get with us

  • Out-of-hours work and a 24/7 emergency line
  • Survey first, then a fixed quote
  • A fixed price before any work starts
  • A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease

Take a look at how cleaning jobs are priced and our accreditations.

When something else is needed

Some problems need a different service or another trade:

  • A canopy that needs a proper clean
  • An extract that was undersized from the start
  • A fan that’s failing or too weak for the system

If in doubt, phone us on 0345 646 2711 or use the quote form and we’ll say what we think.

What we work on in Ore

  • Island canopies
  • Wall canopies
  • Mesh filters
  • Baffle filters
  • Restaurants and pubs
  • School and hospital kitchens

What the work involves, part by part

Busy restaurant and pub kitchens

In a busy kitchen, filter washing is easy to skip. An exchange service takes it off the rota.

School, care home and staff kitchens

A longer exchange interval may suit lighter cooking. The interval is set to fit.

What happens on the day

At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. The visit takes a short visit, depending on how many filters the canopies hold. In a smaller place like Ore, parking is rarely the issue, but tell us about gates, roof access and opening hours.

  1. The filters in each canopy are measured and counted.
  2. An exchange schedule is agreed to suit your cooking.
  3. The dirty set is lifted out.
  4. Clean filters go in and we check they sit snugly.
  5. The dirty filters leave with us and the next visit is booked.

Before we arrive

  • Mention any sign-in, permit or induction we need
  • Let us know when the site is closed or quiet
  • Tell us where we can park and unload

How to get a quote

Want a quote for grease filter exchange? Please give us a ring on 0345 646 2711, or send details by email with a few details about the site. We will explain what we’d do and send a fixed quote before anything is booked.

Ask for a quote

Related advice

Aftercare tips

Simple habits between visits make a real difference. We recommend:

  • Tell us if the menu or opening hours change
  • Keep every filter in place during service
  • Never cook with the extract switched off
  • Keep canopy surfaces wiped down

The next exchange is already in the diary. If cooking increases, we can change filters more often to keep up.

Saturated filters let more grease through. Getting onto a regular exchange now keeps grease out of the plenum and ductwork until the next TR19 clean.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London