Southampton · Grease filter exchange
Grease Filter Exchange in Chartwell Green
Our technicians work in Chartwell Green on grease filter exchange. Out-of-hours visits, a fixed quote and a written report with photos on every job.
- Filter washing that keeps being missed
- Gaps where filters have been removed
- Grease dripping from the canopy
Grease filter exchange in Chartwell Green
The filters in the canopy are the first thing cooking vapour meets. They catch grease before it reaches the plenum and ductwork and they do it best when they’re clean. Our grease filter exchange service swaps dirty filters for clean ones on a schedule. Common call-outs are for staff short of time to wash filters and a canopy running with filters missing, across mesh filters, school and hospital kitchens and wall canopies.
Size does not change the work: a kitchen in a place like Chartwell Green gets the whole system cleaned, canopy to discharge. The visit is booked around your opening hours, and the journey is planned ahead.
We are CHAS and SafeContractor accredited, we hold ISO 9001 and we’re fully insured. We’re also a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Location
- Chartwell Green (SO18, SO30)
- Wider area
- Southampton
- Records
- Photo report after each visit
- Price
- Fixed quote, typically within a working day
- Working hours
- Overnight and weekend work, 24/7 emergency callout
- Call
- 0345 646 2711
- Page updated
- 30 October 2026
When to call us in Chartwell Green
Every fry, grill and sauté sends grease-laden vapour upwards. The filters catch much of it, and day by day they load up and airflow falls away.
These are the problems we see most often:
- Grease filters clogged with grease
- Filters that come out of the sink still dirty
- Damaged filters letting grease past
- Weak extraction at the canopy
A hospital like Moorgreen Hospital, about 1.2 miles east, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Questions to ask before booking
- Whether VAT is included
- Their accreditations, such as BESCA Vent Hygiene Elite, CHAS or SafeContractor
- Whether the price is fixed
- Exactly which parts of the system are covered
Also near Chartwell Green
More services for Chartwell Green
What affects the quote in Chartwell Green
We quote each job individually. This is what makes a difference:
- When the work can happen, such as evenings, overnight or weekends
- Whether several sites go on one quote
- How big the system is
- A single visit or a regular plan
One small site or a whole estate, the quote is built the same way: the work involved, the access and the timing. The price is fixed before any work starts.
Asking for a quote
When you call or email, it’s useful to have:
- Close-ups of filters, grilles, hatches or access panels
- The roof, plant room or outside wall the system runs to
- Your opening hours and when the area is out of use
- Wide photos of the system and the area around it
Photos are enough for some jobs, while others need a look on site. Larger sites, and anything hidden behind walls, ceilings or floors, are normally surveyed first. Either way, you get a fixed price before any work starts.
What we do, step by step
Our technicians bring everything the work needs, including protection sheets, the right tools and access kit. You only need to give us clear access and switch off what needs to be off. On site, the work takes well under an hour for most canopies. For a site near Chartwell Green, the work is booked around your opening hours, evenings and weekends included.
- First, we record the size, type and number of filters in each canopy.
- Together we set how often the filters should be changed.
- At each visit, the greasy filters are lifted out.
- Clean filters go straight back in, seated properly with no gaps.
- We flag any damaged filters or anything wrong with the canopy.
How to prepare
- Find the previous report, if there is one
- Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
- Plan for cooking equipment or plant to be off before we arrive
How to get a quote
Photos are the quickest way to a quote: the system from a couple of angles, plus any access panels or hatches. Tell us what kind of site it is and when it’s open, and we can price many jobs without a visit.
Advice
Your questions about grease filter exchange in Chartwell Green
Which fire authority looks after Chartwell Green?
That is Hampshire and Isle of Wight Fire and Rescue Service. Records of extract cleaning are a sensible thing to have ready if a fire safety officer carries out an audit.
Is Chartwell Green within the area you cover?
Yes. Chartwell Green is within the area we cover across London and the South East. A survey first, from pictures or a visit, means we arrive with the right kit.
What paperwork should we keep on file?
Visit reports, certificates and your in-house cleaning logs. Insurers, fire officers and EHOs may all ask to see them, so keep them where they can be found quickly.
What does TR19 mean?
TR19® is the BESA specification for keeping ventilation systems clean. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
Will I get paperwork for my records?
Yes. It’s your proof that the work was done: a dated report with pictures, listing the work and any areas we couldn’t reach.
What accreditations do you have?
Duct Doctor is a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
What if parts of the system cannot be reached?
We never leave them off the paperwork. The report says which parts couldn’t be reached and why, along with a quote to put access in.
Can damaged filters stay in the canopy?
A badly damaged filter should be replaced. We’ll tell you which ones and why when we find them.
Why deal with it now?
Some kitchens in Chartwell Green wash filters themselves to save the cost of a service, and that can work if it’s done thoroughly and on time. When it does not happen reliably, an exchange makes it automatic. A planned visit to Chartwell Green fits your hours; an emergency does not.
You will not find a price list here, because each job is priced on what it involves. For a fixed quote, phone us on 0345 646 2711 or email us, and we will talk you through it.
Why us?
- A fixed price before any work starts
- Fully insured
- BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- CHAS, SafeContractor and ISO 9001
See how cleaning jobs are priced or how to check a contractor.
For landlords and multi-site operators
When the building owner and the occupier are different, the lease normally sets out who maintains what. We’re happy to deal with either side, and the report can go to both.
If you look after several sites, we can schedule visits across all of them on one quote. Each site gets its own report and photos, so each one has its own record.
What grease filter exchange looks like in Chartwell Green
Look up Chartwell Green on the FSA’s food hygiene register and you’ll find about 37 restaurants, cafés and canteens and about 40 takeaways and sandwich shops within about 1.5 miles of central Chartwell Green. Clogged filters slow the airflow, and busy kitchens like these clog them fast. Chartwell Green is covered by Hampshire and Isle of Wight Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel. Food hygiene inspections in Chartwell Green are the job of Eastleigh council’s environmental health team. Extraction counts as kitchen equipment, so its condition can come up on the day. Our report lists what was cleaned and when, which is useful to have ready.
For schools such as Townhill Infant School, kitchen extract cleaning is normally booked for the holidays, when the canteen is closed. A hall kitchen that only cooks for events, whether near Church of St James or elsewhere in Chartwell Green, still needs its extract cleaned, just less often.
Chartwell Green is about 2 miles north-east of Southampton, in Southampton. Sites in Chartwell Green get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where needed and a written report with pictures. Across Southampton, we cover 40 places, and Chartwell Green is one of them.
We cover every part of the SO18 and SO30 postcode area for grease filter exchange and the roads nearby. Grease filter exchange is available to premises on Ivy Lane, Arun Road and Eden Road and nearby roads. Other places close to Chartwell Green include Townhill Park (1 mile west), West End (1 mile east), Midanbury (1 mile south-west), Mansbridge (1 mile north-west) and Harefield (1 mile south). Within a short drive, we also cover Shirley (4 miles west), Regents Park (4 miles west), Maybush (4 miles west), Woolston (3 miles south-west), Coxford (4 miles west) and Freemantle (4 miles west). As one of the bigger places in Southampton, Chartwell Green has commercial sites of every size, all within our area for grease filter exchange.
What’s near Chartwell Green
Typical jobs here are in premises near Itchen Valley Country Park, Bitterne Park School and The Gregg School and the streets around them. For rail, the closest station is Swaythling station, about 1.4 miles north-west of the centre. Other landmarks nearby include Netley Castle (3.7 miles south) and Marlands Shopping Centre (2.9 miles south-west). Green spaces nearby include Netley Common.
Keeping the system healthy
Simple habits between visits make a real difference. Our advice:
- Never leave gaps in the filter bank
- Mention it if the kitchen gets busier
- Report damaged filters so they can be replaced
- Keep canopy surfaces wiped down
There’s no waiting: the canopy is ready as soon as the clean set is fitted. The dirty set leaves with us for cleaning.
Saturated filters let more grease through. Getting onto a regular exchange now keeps grease out of the plenum and ductwork until the next TR19 clean.
What the work involves, part by part
Mesh filters
Grease lodges deep in the layers of a mesh filter, which makes hand-washing hard work.
School, care home and staff kitchens
Even kitchens with fixed meal times build up grease though normally at a gentler pace.