Kent · Extract fan repair and replacement

Extract Fan Repair in West Malling

Extract fan repair in West Malling from ventilation hygiene specialists trading since 2009. Out-of-hours visits and 24/7 emergency callout.

  • A failed fan that needs a replacement
  • A belt-driven fan that squeals
  • A humming noise from the fan motor

Extract fan repair near West Malling

About our extract fan repair in West Malling

Grease and fans do not mix. A coated impeller spins unevenly, which shakes the bearings and mountings. That’s why we check the grease whenever we work on a fan and can arrange a TR19® clean of the whole system at the same time. If you’re dealing with vibration spreading from the fan into the ducts and a fan that whines, hums or grinds, we can put it right, from fan housings, bearings and belts and pulleys onwards.

Around a place like West Malling, a pub, café or care home kitchen with a failed fan cannot carry on cooking as normal. That is what our 24/7 emergency callout is for.

Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. On top of that, we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.

Location
West Malling (ME19)
Wider area
Kent
Paperwork
Photo report after each visit
Price
A fixed price before we start
Hours
When your site is closed, plus a 24/7 line
Phone
0345 646 2711
Reviewed
30 October 2026
The Duct Doctor team standing beside their branded white and blue vans

Managing agents and facilities teams in West Malling

We regularly work with managing agents. Send the address, what’s needed and how access works, and we will send a fixed quote.

From a single site to a large estate, you get the same standard: diagnosis, a fixed price, work booked around your hours and a written report with pictures.

How the job changes from site to site

Impellers and housings

Where an impeller is bent or corroded, cleaning will not help. It may need replacing, or the fan may need replacing as a whole.

Motors and bearings

Rumbling and grinding usually come from the bearings. We diagnose whether it’s the bearings or the motor itself before recommending a fix.

Why it’s worth doing now in West Malling

Where the cooking gas supply is interlocked with the extract, a failed fan can stop the kitchen cooking. Without extraction, the heat and fumes build up fast, so a failing fan is worth dealing with early. Booking ahead lets us plan the trip to West Malling at a time that suits you.

A single site or a whole portfolio, we price it on the same basis: the work involved, the access and the timing. The price is fixed before we start.

What you get with us

  • CHAS, SafeContractor and ISO 9001
  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
  • One contact for all your sites in London and the South East
  • We diagnose before we treat

Read how cleaning jobs are priced and how to check a contractor.

In-house cleaning or a specialist?

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, which is where we come in.

Questions from West Malling

Which environmental health team covers West Malling?

That’s Tonbridge and Malling council, whose environmental health officers carry out food hygiene inspections in West Malling. Keeping the fan serviced is easier than explaining a broken one on inspection day.

Can you come to West Malling after we close?

Yes, evening, overnight and weekend work is normal for us. The work in West Malling can fit around your hours. Tell us your opening hours when you ask for a quote.

Will you tell us when the next visit is due?

Yes. The recommended date is on the report. For kitchen extracts, BESA’s minimum intervals run from every 3 months for heavy use to every 12 months for light use, and fire dampers need testing at least once a year.

Do you have insurance?

Yes. We carry full insurance and have been trading since 2009.

What is TR19?

TR19® is the BESA specification for keeping ventilation systems clean. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.

Do you have a 24/7 line?

Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line and we’ll talk you through the next steps.

What should go in our maintenance log?

Everything that shows the system is looked after: reports, certificates, pictures and your own cleaning or check logs. One maintenance log per site keeps it simple.

Will we have to shut during the visit?

Not usually. Out-of-hours visits keep the disruption down. Bigger sites can be done in stages so parts stay in use.

The process

We are used to working while the site is closed. A lot of visits happen overnight or at weekends, so the site can open as normal afterwards. The visit itself takes an hour or two to diagnose, then longer if parts or a new fan are needed. Visits to a place like West Malling are planned ahead, so we arrive with what the survey says the job needs.

  1. You describe the fault and we arrange a visit.
  2. On site, the fan is safely isolated.
  3. We diagnose the fault, checking the controls as well as the fan.
  4. A fixed quote for the repair or replacement follows.
  5. The work is done and the fan is tested running.

Preparing for the visit

  • Tell us the best time to work, such as after service or at a weekend
  • Let us know about parking and loading
  • Mention any locked doors, roof access or ceiling voids

Get a fixed quote

To get a fixed quote, call 0345 646 2711 or use the quote form and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. We typically come back within one working day.

Ask for a quote

Related advice

Extract fan repair around West Malling

Food Standards Agency data counts about 25 cafés, restaurants and staff canteens and about 11 takeaways within roughly a mile and a half of the centre of West Malling. Those that cook under a canopy rely on a fan that runs every hour they’re open. We cover West Malling, about 26 miles from central London, as part of our work across London and the South East. A survey and a fixed quote come first, then the visit at a time that suits you. In West Malling, food businesses are inspected by environmental health officers from Tonbridge and Malling council. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. So a failed fan is worth fixing before the next service, not the next month.

Occasional-use kitchens, such as a hall kitchen near Parish Church of St Mary the Virgin or elsewhere in West Malling, are where a stiff or seized fan can turn up. For school kitchens, at schools like More Park Catholic Primary School for example, a planned fan repair in the holidays avoids losing lunches in term time.

West Malling is about 6 miles west of Maidstone, in Kent. Sites in West Malling get the same service as everywhere we cover: a survey first, a fixed quote, work timed around your hours and a report with photos. We cover 922 places across Kent, large and small. There’s also a page for Maidstone, about 6 miles away.

We work across ME19 for extract fan repair and the roads nearby. We cover sites on High Street, Police Station Road and London Road and nearby roads. Being close to the A20, West Malling is easy for our technicians to reach for extract fan repair. If your site is just outside West Malling, we cover Well Street (1 mile south-east), East Malling (1 mile east), Kings Hill (2 miles south), Ditton (2 miles east) and Red Hill (3 miles south-east). Further out, we also cover Maidstone (6 miles east), Sittingbourne (15 miles east), Dartford (13 miles north-west), Sevenoaks (9 miles west), Royal Tunbridge Wells (12 miles south-west) and Gravesend (9 miles north).

Near you in West Malling

Typical jobs here are in premises near Manor Park Country Park, The Malling School and The Malling School and the streets around them. West Malling’s nearest station is West Malling station, about 0.7 miles east. Other landmarks nearby include Coldrum Long Barrow (2.3 miles north-west) and Leybourne Castle (1.1 miles north-east). The countryside around West Malling includes Burham Down and Blue Bell Hill.

Map of West Malling © OpenStreetMap contributors

What affects the quote in West Malling

Some jobs are bigger than they look, and some smaller. The main factors:

  • Travel, parking and unloading
  • A single visit or a regular plan
  • The times the site is available
  • How easy every part is to reach

Every site is different, so we price each one individually. Size, access, the condition of the system and when we can work all make a difference.

Helping us quote

You do not need the technical terms. It helps if you can send:

  • The paperwork from the last visit, if you have it
  • Detail shots of panels, filters and grilles
  • The times we could work without disrupting the site
  • The postcode and the type of business

Want a quote for extract fan repair? Please give us a ring on 0345 646 2711 or email us and tell us about the site. We will talk you through the work and give you a fixed quote before you commit to anything.

When to call us in West Malling

Not every problem is mechanical. A failed speed controller or a wiring fault can stop a fan so we check the controls before blaming the motor.

These are the problems we see most often:

  • A squealing belt on start-up
  • An old fan that needs replacing
  • A motor that trips out or overheats
  • A knocking noise from the extract fan

For a takeaway near West Malling station, a fan that fails on a busy evening means turning customers away, and our emergency line runs 24/7.

What to look for in a quote

  • What records you’ll receive afterwards
  • Whether they recommend a next date
  • Proof of insurance
  • Whether the quote shows VAT

Our hiring checklist

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London