Kent · Grease filter exchange

Grease filter exchange in West Malling, Kent

Our technicians work in West Malling on grease filter exchange. Fixed quotes, work around your opening hours and photo reports as standard.

  • A canopy that drips grease
  • A canopy running with filters missing
  • Grease filters clogged with grease

Grease filter exchange across West Malling

How we handle grease filter exchange in West Malling

Washing filters in the kitchen sink is messy and easily missed on a busy week. An exchange service means clean filters arrive and greasy ones leave and the canopy is refilled right away. The work covers island canopies, wall canopies and restaurants and pubs, and the jobs we see most are hand-washed filters that still look greasy and a canopy that drips grease.

In a smaller place like West Malling, many kitchens sit in older buildings or later extensions, where the duct may cross a roof void or climb an outside wall. Flat runs collect grease and need proper access to clean.

The sign-off is always in writing: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.

Five Duct Doctor technicians in navy uniforms with the company vans
Place
West Malling (ME19)
Wider area
Kent
Reporting
Photo report after every visit
Quote
A fixed price before we start
When we work
Nights, weekends or holidays to suit you
Telephone
0345 646 2711
Updated
30 October 2026

What we’re called out for in West Malling

Long cooking hours in West Malling or anywhere else mean more grease on the filters. Heavy daily use means fast build-up so changes need to come round sooner.

Clients typically contact us after spotting something like this:

  • Filters left unwashed on busy weeks
  • Grease left in baffles after washing
  • Grease collecting in the filter channels
  • A canopy running with filters missing

For schools such as More Park Catholic Primary School, kitchen extract cleaning is typically booked for the holidays, when the canteen is closed.

What your quote should include

  • Whether the quote shows VAT
  • Proof of insurance
  • How areas they cannot reach will be recorded
  • What paperwork you get at the end

Questions to ask before booking

West Malling: your questions answered

Which fire and rescue service is responsible for West Malling?

Fire safety enforcement in West Malling is handled by Kent Fire and Rescue Service. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.

Can you come to West Malling after we close?

Yes, out-of-hours work is a big part of what we do. Your customers, staff or residents in West Malling needn’t be disturbed. Just give us a ring on 0345 646 2711, or send details by email with your opening times and we will plan around them.

Will you tell us when the next visit is due?

Yes. The interval depends on how much the system is used and what we find, and we explain the reasoning on the report.

How long will you be on site?

It depends on the size of the system, but for many sites it takes anything from a few minutes to an hour or so, depending on the number of filters. We will confirm it with the quote.

Can you look after several sites?

Yes. Tell us the addresses and what each needs and you’ll get one fixed quote.

How do you protect the area?

By covering it before any work starts. The work is kept contained and clean down when we finish.

What does TR19 mean?

TR19® is the BESA specification for keeping ventilation systems clean. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.

Is there a survey before the work?

Yes. Photos often do the job, and larger or hidden systems get a visit.

How we price grease filter exchange

The survey tells us what the work involves. The main factors are:

  • How big the system is
  • The condition we find in the survey
  • The number of sites or systems
  • Travel, parking and unloading

No two sites are the same, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all play a part.

What we need to know

When you contact us, these details help:

  • Your opening hours and when the area is out of use
  • The postcode and the type of business
  • Detail shots of panels, filters and grilles
  • The paperwork from the last visit, if you have it

The quickest way to a quote is to send pictures: the system from a couple of angles, plus any access panels or hatches. Add the site type and your opening hours, and we can price many jobs without a visit.

Honest limits

It’s worth knowing the limits before booking:

  • A fan that’s failing or too weak for the system
  • Grease deep in the extract system
  • A canopy too small for the cooking beneath it

Not sure which it is? You can phone us on 0345 646 2711 or use the quote form and we will tell you honestly before you book.

What we work on in West Malling

  • Mesh filters
  • Wall canopies
  • Baffle filters
  • Restaurants and pubs
  • School and hospital kitchens
  • Island canopies

Multi-site and managed buildings

When the building owner and the occupier are different, it’s worth checking the lease for who maintains the systems. We can quote either party and send the paperwork to whoever needs it.

Multi-site operators often want one contractor and one number. We work across London and the South East, so visits at different addresses can be planned together and kept to a regular schedule.

How the visit works

Night work is normal for us. Evenings, nights and weekends are when much of our work happens, so a kitchen or building can carry on as usual the next day. The visit itself takes a short visit, depending on how many filters the canopies hold. For a site near West Malling, the work is booked around your opening hours, evenings and weekends included.

  1. First, we check the canopies and the filters in them.
  2. We note any filters that are bent, damaged or missing.
  3. We exchange the dirty filters for a clean set.
  4. The filters are checked for fit before we go.
  5. We tell you if the plenum or canopy needs a clean.

How to prepare

  • Mention any locked doors, roof access or ceiling voids
  • Name a contact who can let us in at the agreed time
  • Let us know when the site is closed or quiet

Getting a quote

We do not publish a price list, because every site is different. We look at your system first, from pictures or on a visit, and then give you a fixed quote. To start, call us on 0345 646 2711 or email us.

Ask for a quote

Advice

Kitchen extracts in West Malling

The FSA’s data shows about 15 pubs and bars registered within about 1.5 miles of central West Malling. Breakfasts, bar meals and functions all put grease into the extract wherever they’re cooked. West Malling is covered by Kent Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. In West Malling, food businesses are inspected by environmental health officers from Tonbridge and Malling council. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A dated certificate in the maintenance file answers the question before it’s asked.

A kitchen near West Malling station that serves breakfast and dinner can run its extract twelve hours or more, which shortens the cleaning interval. Church and community hall kitchens, near Parish Church of St Mary the Virgin or anywhere around West Malling, are easy to forget, but their extracts collect grease like any other.

West Malling is about 6 miles west of Maidstone, in Kent. From the centre of West Malling to the outskirts, grease filter exchange is available to all kinds of commercial premises, from a single unit to a large public building. West Malling is one of 922 places in Kent we cover for commercial clients. For sites nearby, see our Maidstone page (6 miles or so).

Every address in ME19 is within our area for grease filter exchange, from busy streets to back roads. Streets in the area include High Street, Police Station Road and London Road, and we cover them all for grease filter exchange. With the A20 close by, West Malling is simple for us to get to for grease filter exchange. We also cover the places around West Malling: Well Street (1 mile south-east), East Malling (1 mile east), Kings Hill (2 miles south), Ditton (2 miles east) and Red Hill (3 miles south-east). Larger places within reach include Maidstone (6 miles east), Sittingbourne (15 miles east), Dartford (13 miles north-west), Sevenoaks (9 miles west), Royal Tunbridge Wells (12 miles south-west) and Gravesend (9 miles north).

Local landmarks in West Malling

Locally, jobs take us to businesses close to Manor Park Country Park, The Malling School and The Malling School and the streets around them. The closest station to West Malling is West Malling station, roughly 0.7 miles east. A little further out are Coldrum Long Barrow (2.3 miles north-west) and Leybourne Castle (1.1 miles north-east). Green spaces nearby include Burham Down and Blue Bell Hill.

Map of West Malling © OpenStreetMap contributors

Why it’s worth doing now in West Malling

Filters full of grease are fuel sitting right above the cooking. A flare-up on the range can reach them and grease in the duct can carry a fire further. Keeping filters clean takes some of that fuel away. A planned visit to West Malling fits your hours; an emergency does not.

You will not find a price list here, because each job is priced on what it involves. For a fixed quote, give us a ring on 0345 646 2711, or send details by email, and we’ll talk you through it.

Why us?

  • A written report with pictures after every visit
  • Work around your opening hours, with 24/7 emergency cover
  • CHAS and SafeContractor accredited, with ISO 9001
  • BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease

Take a look at our cost guide or our accreditations and certificates.

What staff can safely do

Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

A few tasks are always specialist work: entering ducts, working on fans, testing dampers and taking grease readings call for the right kit, training and safe access. Leave those to us.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London