Southampton · Extract fan repair and replacement

Extractor fan repair in St Mary's

Extract fan repair across St Mary's and nearby, timed so the site keeps working and signed off in writing with pictures.

  • A whining or grinding extract motor
  • A dead fan motor
  • Weak extraction and a smoky kitchen

Extract fan repair for sites in St Mary's

About our extract fan repair in St Mary's

The extract fan is what pulls smoke, heat and steam out of the kitchen. When it starts to rattle, hum or slow down, the cooking area soon fills with heat and fumes. We find out why and put it right, by repairing the fan or replacing it. The work covers fan housings, kitchen extract fans and bearings, and people most often call us about a belt-driven fan that squeals and poor airflow at the canopy.

Kitchens around a smaller place like St Mary's often have fans fitted to a wall or roof years ago. An older fan that fails may be better replaced than repaired, and we’ll explain the options.

Duct Doctor has been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we are fully insured.

Five Duct Doctor technicians in navy uniforms with the company vans
Location
St Mary's (SO14, SO15, SO18)
Wider area
Southampton
Reporting
Written report with photos
Price
A fixed price before work begins
Hours
Nights, weekends or holidays to suit you
Phone
0345 646 2711
Page updated
30 October 2026

How it works

Protection comes first: sheeting goes over floors and surfaces close to the work. Then we make the system safe and start. The work on site takes anything from an hour or two to a full visit, depending on the fault, and we clear up before we go. Your opening hours decide when we come to St Mary's, not ours.

  1. We start with the symptoms, such as rattling, humming, slow running or a fan that will not start.
  2. With the fan safely isolated, we open it up for a proper look.
  3. The impeller, bearings, belts or drive, motor and mounts are all inspected.
  4. You get our diagnosis and a fixed quote to repair or replace.
  5. Once the work is done, we run the fan and check it’s steady and quiet.

Preparing for the visit

  • Clear loose items from the work area
  • Name a contact who can let us in at the agreed time
  • Let us know how we reach the system, including roofs, risers and plant rooms

Get a fixed quote

To help us quote: the address, the type of site and when it’s open, a few photos and any previous report or certificate. Then give us a ring on 0345 646 2711 or send us an email.

Get a price

Advice

Aftercare tips

How long the results last depends on use and care. Here’s what we suggest:

  • Keep the fan on a planned cleaning cycle
  • Note when the fan trips or cuts out
  • Get a noisy fan checked rather than slowed down
  • Do not wait for a noisy fan to stop

Once we are done, the extract is back in service. We clear up after ourselves and talk you through what we found.

A fan that’s starting to make noise is giving you a warning. Getting it checked now means a planned repair rather than an emergency during service.

What a clean will not put right

We’d rather tell you now than book work that won’t help, so these are the things it won’t cover:

  • Problems with the electrical supply to the fan (an electrician’s job)
  • Odour complaints that need filtration rather than a fan repair
  • Problems with the gas supply or its interlock valve

Not sure which it is? You can give us a ring on 0345 646 2711 or drop us a line and we will tell you honestly before you book.

Parts of the system we cover

  • Kitchen extract fans
  • Roof and wall fans
  • Fan motors
  • Belts and pulleys
  • Bearings
  • Fan housings

What staff can safely do

Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, which is where we come in.

Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks shows an inspector that the system is looked after between visits, alongside our reports.

Multi-site and managed buildings

Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We are happy to deal with either side and send the paperwork to whoever needs it.

We regularly work with managing agents. Send the address, what’s needed and how access works and we’ll come back with a fixed quote.

Extract fan repair in St Mary's: local notes

St Mary's is within about 1 mile of the coast. Motor mounts, bolts and housings on outdoor fans corrode faster close to the coast. Food Standards Agency data counts about 309 cafés, restaurants and staff canteens and about 109 takeaways and sandwich shops across St Mary's and its immediate surroundings (about a mile and a half). Those that cook under a canopy rely on a fan that runs every hour they’re open. Food hygiene inspections in St Mary's are the job of Southampton council’s environmental health team. Ventilation is part of food hygiene law, which expects it to be suitable and sufficient. Getting the fan running again is the priority.

School kitchens cannot easily serve lunch without extraction, so if you look after one at a school like Hope Community School Southampton, fix a failing fan before term starts. Occasional-use kitchens, such as a hall kitchen near St Mary's Church or elsewhere in St Mary's, are where a stiff or seized fan can turn up. For a takeaway near Southampton Central station, a fan that fails on a busy evening means turning customers away, and our emergency line runs 24/7.

St Mary's is about 1 mile south of Southampton, in Southampton. Wherever you are in the SO14 postcode area, we can carry out extract fan repair at your premises. We cover 40 places across Southampton, large and small.

Postcode districts we cover here for extract fan repair: SO14, SO15 and SO18. Whether your site is on New Road, Ogle Road and Marsh Lane or a nearby road, our technicians can take on the work. Other places close to St Mary's include Northam (1 mile north-east), Inner Avenue (1 mile north), Peartree Green (1 mile east), Southampton (1 mile north) and Bitterne Manor (1 mile north-east). Larger places within reach include Chartwell Green (3 miles north-east), Harefield (3 miles east), Maybush (3 miles north-west), Coxford (3 miles north-west), Lordswood (3 miles north-west) and Eling (4 miles west).

Near you in St Mary's

Typical jobs here are in premises near The Joiners pub, Woolston School and Houndwell Park and the streets around them. For rail, the closest station is Southampton Central station, about 0.8 miles west. Well-known places in the area include Netley Castle (2.5 miles south-east) and Bargate Guildhall Museum (less than half a mile south-west). The countryside around St Mary's includes Netley Common.

Map of St Mary's © OpenStreetMap contributors

Why it’s worth doing now in St Mary's

It can be tempting to turn the fan down to quieten it. That reduces extraction without fixing anything, and the fault carries on developing. Diagnosing the fault properly is the lasting answer. Even a site near St Mary's that’s only busy part of the week needs its system checked on a schedule.

When the work has to happen, how we reach it and how big the site is can all change the price. We take each of them into account, and the price is fixed before we start.

Why St Mary's businesses choose us

  • Fixed quotes from a survey or pictures
  • We diagnose before we treat
  • One contact for all your sites in London and the South East
  • Ventilation hygiene specialists since 2009

Read our cost guide and our accreditations and certificates.

Questions from St Mary's

Do you work overnight in St Mary's?

Yes, nights and weekends are routine for us. The site is handed back ready to open. When you give us a ring on 0345 646 2711, or email photos, mention when the site is quiet.

Is extract fan repair any different in a coastal place like St Mary's?

It can. St Mary's is within about 1 mile of the coast, and salt air speeds up corrosion. A fan housing that’s rusting near the coast can fail sooner, so it’s worth catching early.

Can we book visits on a schedule?

Yes. Plans on a 3, 6 or 12-monthly cycle are available, depending on what the system needs.

What do you do with what you remove?

We contain it and take it with us. We collect grease, debris and waste water as we go, so it doesn’t spread.

Will you fit a new fan if ours cannot be repaired?

We do. A replacement is matched to the system it’s going into, and you get a fixed quote first.

What if parts of the system cannot be reached?

Anything we cannot reach goes on the report, with pictures where possible, and we tell you what would make it reachable, for example new access panels.

Do I get a report after the visit?

Yes. It’s the record insurers and inspectors ask to see: a written, dated record with pictures of what we did and anything we couldn’t access.

What’s TR19?

TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.

What the work involves, part by part

Fan controls

Every fan has controls, from a speed controller to an isolator. When they fail, the fan may not start or may run at the wrong speed.

Motors and bearings

If the motor runs hot or keeps tripping, something’s wrong. It may be straining against blocked filters or ducts or the motor may be near the end of its life.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London