Greater London · Extract fan repair and replacement
St Mary Cray extract fan repair
Looking for extract fan repair in St Mary Cray? We survey first, give you a fixed quote and work around your opening hours, then sign off with a report and photos.
- A worn or slipping fan belt
- A fan rattling in its housing
- A dead fan motor
Multi-site and managed buildings
Facilities teams in offices, schools and healthcare sites book us too across Greater London. Larger estates can be phased building by building around the people who use them.
From a single site to a large estate, you get the same standard: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
Extract fan repair in St Mary Cray
Wherever your kitchen is in St Mary Cray, fan work means the extract has to be isolated, so the job is fitted around the kitchen’s hours. Evenings, overnight and weekends are all possible, and a fan that dies mid-service can go straight to our 24/7 line. Typical jobs include poor airflow at the canopy and vibration spreading from the fan into the ducts, on roof and wall fans, kitchen extract fans and fan motors.
Rooftop fans in London take the weather as well as the grease from below, and in time, bearings, belts and motors fail. Noise and vibration are worth reporting before the fan stops.
Nothing is signed off by word of mouth: a written report, dated and illustrated with photos, and for TR19® Grease cleans, a certificate issued through the BESCA VHE portal. It shows what was done and what, if anything, couldn’t be reached.
- Place
- St Mary Cray (BR5, BR6, BR7)
- Wider area
- Greater London
- Reporting
- Report and pictures after the visit
- Quotes
- Fixed quote, normally within a working day
- Hours
- After hours by arrangement; emergencies any time
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026
What staff can safely do
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you cannot see still need a specialist at the right interval.
Logging matters as much as cleaning. A simple log of filter washes, wipe-downs and checks helps show that the system is managed between specialist visits, alongside our reports.
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The process
A visit follows the same order every time: sheeting and protection first, isolate whatever needs isolating, do the work, tidy up and hand over the paperwork. On site, the work takes an hour or two to diagnose, then longer if parts or a new fan are needed. Night and weekend working is normal for us in London, and a site in St Mary Cray is no exception.
- First, you tell us the symptoms: noise, shaking, weak extraction or no power.
- Power to the fan is isolated before we open the housing.
- We check the motor, bearings, drive, impeller and mountings.
- You hear what’s wrong and what it will cost, with a fixed quote, before we go ahead.
- We fix or replace the fan, then test it running before we leave.
How to prepare
- Let us know when the site is closed or quiet
- Let us know how we reach the system, including roofs, risers and plant rooms
- Tell us about site rules, permits or sign-in
Getting a quote
We don’t publish a price list, because every site is different. Instead, we look at your site first, from photos or a survey, and then send you a fixed quote. To start, call us on 0345 646 2711 or send us an email.
Related advice
Questions from St Mary Cray
Can you come out to a failed extract fan in St Mary Cray out of hours?
We run a 24/7 emergency line for failed extract fans, and St Mary Cray is part of our area. The number to ring is 0345 646 2711. A photo of the fan’s rating plate helps.
Which council inspects kitchens in St Mary Cray?
Food hygiene inspections in St Mary Cray are carried out by Bromley council. A note of when the fan failed and when it was fixed shows the problem was dealt with.
How long does an extract fan repair take?
It depends on the fault, but most jobs take an hour or two to diagnose, then longer if parts or a new fan are needed. You’ll know more once we have found the fault.
Can you look after several sites?
Yes. One number covers all your sites across London and the South East, with visits on a regular schedule.
Will you fit a new fan if ours can’t be repaired?
Yes. Where a fan is beyond repair, we replace it with one suited to the duct and the kitchen, and you get a fixed quote first.
What’s TR19?
It’s the industry benchmark for cleaning ventilation and kitchen extract systems, written by BESA. It sets out inspection, cleaning and record keeping, and it takes a risk-based approach.
Will you tell us when the next visit is due?
Yes. Every report includes a recommended date for the next visit, based on what we found and how the system is used.
Are you accredited?
BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease, plus CHAS, SafeContractor and ISO 9001. We have been trading since 2009 and we’re fully insured.
Why act early in St Mary Cray
It can be tempting to turn the fan down to quieten it. It hides the symptom and weakens the extract while the underlying wear continues. A proper diagnosis in St Mary Cray gets to the real cause. A booked night’s work in St Mary Cray costs you no trading time; an unplanned closure does.
Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, and a neglected system can mean more work. If you are not sure what’s needed, call us on 0345 646 2711 or drop us a line and we’ll give you an honest view and a fixed quote.
Why us?
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- We’re fully insured
- Work around your opening hours, with 24/7 emergency cover
- CHAS and SafeContractor accredited, with ISO 9001
How we price extract fan repair
Before we fix a price, we need to know a few things. We look at:
- Access, including roofs, risers and ceiling voids
- What state the system is in
- One-off work versus a regular cycle
- How many systems or sites are involved
When the work has to happen, how we reach it and how big the site is all affect the cost. Each of those is built into the quote and give you a fixed price before we start.
What we need to know
We can often survey from pictures. Try to include:
- Anything you’ve noticed, such as smells, noise, drips or poor airflow
- Your opening hours and when the area is out of use
- The paperwork from the last visit, if you have it
- The roof, plant room or outside wall the system runs to
Some systems can be priced from photos; others need a survey. Big or complicated sites, and systems that are hard to see in pictures, get a survey first. Either way, you get a fixed price before we start.
What we’re called out for in St Mary Cray
Bearings wear out with heat and long hours. Worn bearings whine, rumble or grind and a seized bearing stops the fan.
Clients normally contact us after spotting something like this:
- An extract that vibrates through the ductwork
- An overheating extract motor
- Weak extraction and a smoky kitchen
- A fan that whines, hums or grinds
If you cook near St Mary Cray station, long trading hours wear fan belts and bearings, so noise and vibration are worth reporting early.
What your quote should include
- When the next visit should be, and why
- Whether inaccessible sections are listed on the report
- Whether the quote shows VAT
- Proof of accreditation you can verify
Extract fan repair around St Mary Cray
Look up St Mary Cray on the FSA’s food hygiene register and you will find about 85 restaurants, cafés and works canteens and about 56 sandwich bars and takeaways in and around St Mary Cray, up to about a mile and a half out. Every one of them that cooks under a canopy depends on its extract fan to keep cooking. Food hygiene inspections in St Mary Cray are the job of Bromley council’s environmental health team. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. That’s one more reason not to keep cooking with a broken fan. In London, a fan on a roof or in a basement can take planning to reach, with parking and loading to arrange.
Hall kitchens near Church of St Mary, or anywhere around St Mary Cray, often use their fans only now and then, and an idle fan can stick. School kitchens can’t easily serve lunch without extraction, so if you look after one at a school like Poverest Primary School, fix a failing fan before term starts.
St Mary Cray is about 11 miles south-east of London, in Greater London. Whether your site is in the middle of St Mary Cray or further out, extract fan repair is available to all kinds of commercial premises, from small sites to large estates. We cover 764 places across Greater London, large and small. For sites nearby, see our London page, about 11 miles away.
Work in BR5, BR6 and BR7 follows the same survey, fixed quote and written report as everywhere else we cover. Local streets include New Road, Kent Road and Park Road, all of which we cover for extract fan repair. St Mary Cray is on the A224, so it’s easy for us to get to for extract fan repair. If your site is just outside St Mary Cray, we cover Poverest (1 mile south-west), St Paul's Cray (1 mile north), Orpington (1 mile south), Derry Downs (1 mile south-east) and Kevington (1 mile east). Further out, we also cover London (11 miles north-west), City of Westminster (14 miles north-west), Marylebone (14 miles north-west), Kensington (15 miles north-west), St Pancras (13 miles north-west) and Shoreditch (12 miles north-west).
Near you in St Mary Cray
Locally, jobs take us to businesses close to Harris Academy Orpington, The Blue Anchor Public House and Walsingham School and the streets around them. St Mary Cray has its own railway station: St Mary Cray station. A little further out are London Borough of Bromley Museum (0.9 miles south) and Lullingstone Castle (4.5 miles south-east). Not far away are Summer Hill and The Warren.
Between visits
Aftercare is simple, and it makes the next visit easier:
- Don’t cook with gaps in the filter bank
- Don’t wait for a noisy fan to stop
- Keep the grease filters clean and fitted
- Avoid lowering the speed to quieten a fault
Where parts need ordering, we explain what that means for the kitchen until we return. The fan is completed on a return visit at a time that suits your service.
Clogged filters make the fan strain. Keeping filters clean eases the strain and protects the motor.