Kent · Extract fan repair and replacement
Extract fan repair and replacement in Highstreet, Kent
Extract fan repair and replacement for commercial sites in Highstreet and across Kent. CHAS, SafeContractor and ISO 9001, and fully insured.
- An extract fan that rattles or knocks
- A fan that will not start at all
- An overheating extract motor
Managing agents and facilities teams in Highstreet
Where a tenant occupies the premises but the landlord owns the building, the lease normally sets out who maintains what. We’re happy to deal with either side and send the paperwork to whoever needs it.
We also work for facilities teams across offices, schools and healthcare in Highstreet and across Kent. Larger estates can be phased building by building to keep disruption down.
Extract fan repair in Highstreet, done properly
The extract fan is what pulls smoke, heat and steam out of the kitchen. Once it turns noisy, sluggish or stops altogether, the kitchen gets hot and smoky very quickly. Our engineers track down the fault and fix it with a repair or a replacement. The work covers fan housings, fan motors and kitchen extract fans, and people most often call us about an old fan that needs replacing and poor airflow at the canopy.
In a small place like Highstreet, fans are often on an outside wall or roof, open to wind and rain. That, with the grease, is hard on motors and bearings.
Every visit ends with a written report and photos, so you have a record of what was done and when. Kitchen extract cleaning to TR19® Grease is certificated through the BESCA Vent Hygiene Elite portal.
- Where
- Highstreet (ME13)
- Wider area
- Kent
- Records
- Written report with photos
- Quotes
- A fixed quote up front
- When we work
- Overnight and weekend work, 24/7 emergency callout
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026

What happens if it’s left?
Some kitchens run a noisy fan on a lower speed to cut the noise. It hides the symptom and weakens the extract, and the fault carries on developing. Diagnosing the fault properly is the lasting answer. A fault that closes a site in a village like Highstreet affects everyone who depends on it.
A single site or a whole portfolio, we price it on the same basis: the work involved, the access and the timing. The price is fixed before work begins.
What you get with us
- A BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease
- CHAS, SafeContractor and ISO 9001
- A single point of contact for sites across the South East and London
- Every visit written up, with photos
Take a look at our cost guide or our accreditations.
Questions from Highstreet
Can you come to Highstreet after we close?
Yes, nights and weekends are routine for us. The site is handed back ready to open. Just phone us on 0345 646 2711 or email us with your opening times and we’ll plan around them.
Will you come out to Highstreet?
Yes, smaller places are covered as well as towns. Let us know about access, parking and anything unusual about getting there when you book.
Do I get a report after the visit?
Yes. You get a written report with pictures after every visit, showing what was done, anything we couldn’t reach and when the next visit is due. Kitchen extract cleans to TR19® Grease also get a certificate through the BESCA Vent Hygiene Elite portal.
Is TR19 a legal requirement?
No, not in itself. Insurers, fire officers and EHOs look to TR19® as the benchmark, and many insurance policies ask for proof of TR19® cleaning. The law behind it is the Fire Safety Order 2005, which applies in England and Wales.
Can you come out in an emergency?
Yes, any time. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line, and we will advise on what to do next.
Is there a survey before the work?
Yes. Every job is surveyed first, from your photos and details, or with a visit where necessary. A fixed quote follows.
Which records should we keep?
Everything that shows the system is looked after: reports, certificates, pictures and your own cleaning or check logs. A single log for each site works best.
Who is responsible for fire safety on the premises?
The Fire Safety Order 2005 calls them the responsible person: normally the employer or whoever controls the premises. In shared or managed buildings, a landlord, facilities manager or managing agent can share the duty.
Other services in Highstreet
What extract fan repair can’t fix
We’ll always give you a straight diagnosis, so here’s what extract fan repair will not do:
- Wiring and supply faults beyond the fan itself
- Cooking smells reaching neighbours, which may need odour control
- Faults on the gas side of an interlock system, which need a Gas Safe registered engineer
Not sure which it is? You can ring 0345 646 2711 or email us and we’ll tell you honestly.
Where we work
- Roof and wall fans
- Bearings
- Fan motors
- Fan housings
- Kitchen extract fans
- Belts and pulleys
What happens on the day
At the end of the visit, someone from your team can look over the work with us. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. All told, the work takes a few hours on site, depending on the fault and the access to the fan. Visits to a village like Highstreet are booked in advance, at a time that suits whoever runs the site.
- We agree a time to attend, out of hours if needed.
- We isolate the extract and open the fan housing.
- We inspect every moving part and the fixings.
- We explain the options and quote a fixed price.
- We complete the work and check the fan runs smoothly.
How to prepare
- Make sure someone can let us in and lock up afterwards
- Tell us where we can park and unload
- Make sure equipment near the work can be switched off and left to cool
Getting a quote
Here’s what helps us quote: the address, the type of site and when it’s open, pictures of the system and the last certificate or report, if there is one. Then phone us on 0345 646 2711 or email us.
Related advice
When to call us in Highstreet
Some grease always slips past the filters and reaches the fan. It builds up on the impeller blades unevenly, so the fan runs out of balance and starts to vibrate and rattle.
Common reasons sites call us include:
- An extract that vibrates through the ductwork
- A knocking noise from the extract fan
- Poor airflow at the canopy
- A fan that whines, hums or grinds
Whether the kitchen is in Highstreet itself or nearby, a fan is checked for grease, wear and damage before we recommend a repair or replacement.
What your quote should include
- Proof of insurance
- Exactly which parts of the system are covered
- What records you will receive afterwards
- Whether the price is fixed
Extract fans in Highstreet
Highstreet lies within about 2 miles of the sea. Salt air is hard on fan housings, motors and fixings on roofs and outside walls. Food Standards Agency records list about 3 takeaways and sandwich shops in Highstreet and the streets around it, up to about 1.5 miles out. For any of them with a canopy, the extract fan is what keeps the kitchen usable. It’s Swale council that sends environmental health officers to food businesses in Highstreet. Food premises are expected to have suitable and sufficient ventilation under food hygiene rules. Getting the fan running again is the priority.
If a fan fails in Highstreet at night or at a weekend, our emergency line is open.
Highstreet is about 3 miles south-west of Whitstable, in Kent. From the centre of Highstreet to the outskirts, extract fan repair is available to all kinds of commercial premises, from small sites to large estates. Our Kent coverage runs to 922 places, and Highstreet is one of them. You can also see our page for Maidstone, roughly 20 miles from Highstreet.
Here we cover the ME13 postcode area for extract fan repair. That includes premises on Thanet Way and Highstreet Road and nearby roads. Other places close to Highstreet include Waterham (1 mile west), Dargate (1 mile south-west), Seasalter (1 mile north), Hernhill (2 miles south-west) and Slutshole (2 miles south-west). We also work in nearby towns such as Ashford (14 miles south), Canterbury (5 miles south-east), Sittingbourne (11 miles west), Whitstable (3 miles north-east), Faversham (4 miles west) and Herne Bay (7 miles north-east).
What’s near Highstreet
Typical jobs here are in premises near Foxes Cross Bottom, among other places. Highstreet’s nearest station is Whitstable station, roughly 3 miles north-east of the centre. A little further out are Whitstable and Tankerton Hospital (3.6 miles north-east) and Tankerton Castle (3.3 miles north-east). Not far away are Blean Woods RSPB Reserve.
How the job changes from site to site
Direct-drive fans
In a direct-drive fan, the impeller sits on the motor shaft. There are no belts, so faults tend to be in the motor, bearings or impeller.
Roof and wall-mounted fans
Noise from an outside fan can carry beyond the kitchen. Loose fixings and worn mounts are often the cause.
Fixed quotes for extract fan repair in Highstreet
Some jobs are bigger than they look, and some smaller. What affects the quote:
- Travel, parking and unloading
- The condition of the system
- The times the site is available
- Whether we need access equipment or extra panels
Combining work into one visit or one programme often makes better use of the time. Mention every system or site you need covered, and you’ll get one fixed quote.
What we need to know
You don’t need the technical terms. It helps if you can send:
- Your last certificate, test record or report
- The roof, plant room or outside wall the system runs to
- Your opening hours and when the area is out of use
- Problems your staff have spotted
If you need extract fan repair in Highstreet, call us on 0345 646 2711 or use the quote form. Let us know the site type and the opening hours, plus photos or the previous report if they’re to hand. We normally send a fixed quote within one working day.