West Sussex · Extract fan repair and replacement

Cross Gate extract fan repair

Extract fan repair and replacement for businesses, landlords and public buildings in Cross Gate. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • An old fan that needs replacing
  • A fan running too slowly to clear the kitchen
  • An extract fan that rattles or knocks

Extract fan repair across Cross Gate

Multi-site and managed buildings

If you look after several sites, we can plan visits across the whole estate and price them together. Each site gets its own report and pictures, so each one has its own record.

From a single site to a large estate, the standard is the same: a survey first, a fixed quote, the work timed around the site and a report with pictures.

How we handle extract fan repair in Cross Gate

Think of it as a check-up for the fan: we hear the symptoms, find the cause and put it right. The aim is steady, quiet extraction and a plain account of what we found. The work covers kitchen extract fans, fan housings and fan motors, and common reasons people get in touch are vibration spreading from the fan into the ducts and poor airflow at the canopy.

A callout to a small place like Cross Gate goes better when we know what we’re looking at: pictures of the fan, its rating plate and how to reach it all help.

Nothing is signed off by word of mouth: a written report, dated and illustrated with photos, plus a certificate through the BESCA Vent Hygiene Elite portal when the work is a TR19® Grease clean. Any parts we couldn’t reach are recorded on it too.

The Duct Doctor team standing beside their branded white and blue vans
Place
Cross Gate (BN18)
Wider area
West Sussex
Records
Written report with photos
Price
A fixed price before any work starts
When we work
After hours by arrangement; emergencies any time
Phone
0345 646 2711
Checked
30 October 2026

Looking after it afterwards

Simple habits between visits make a real difference. We recommend:

  • Write down when the fan misbehaves
  • Keep the grease filters clean and fitted
  • Do not cook with gaps in the filter bank
  • Make sure the fan is cleaned with the rest of the system

We run the fan and check it’s steady before we go. We explain the fault and the fix along with anything else that needs watching.

Clogged filters make the fan strain. Keeping filters clean eases the strain and protects the motor.

Common questions in Cross Gate

Is Cross Gate within the area you cover?

Yes. Villages and rural sites across the South East are part of our work, Cross Gate included. Just mention lanes, gates or anything else about the site when you book.

Do you cover Cross Gate for emergency fan repairs?

We run a 24/7 emergency line for failed extract fans, and Cross Gate is part of our area. Ring 0345 646 2711 at any hour and describe the fault. Tell us where the fan is and how to reach it.

How much notice do you need?

For planned work, earlier is better, particularly if your next visit is nearly due. For emergencies, we take calls 24/7.

What happens if you cannot reach some of it?

They’re listed in the report, never skipped quietly. The report says which parts couldn’t be reached and why, along with a quote to put access in.

What accreditations do you have?

Our accreditations are CHAS, SafeContractor and ISO 9001, alongside BESCA Vent Hygiene Elite membership, cleaning to BESA TR19® Grease. Vent Hygiene Elite is run by BESCA and independently audited.

What does TR19 mean?

TR19® is BESA’s specification for ventilation hygiene. Since 2019, TR19® Grease has been a standalone specification for grease in kitchen extract systems, and TR19® Air covers general supply and extract systems.

Do I get a report after the visit?

Yes. It’s the record insurers and inspectors ask to see: a dated report with photos, listing the work and any areas we couldn’t reach.

Why is our extract fan so noisy?

Common causes are grease on the impeller, worn bearings, slipping belts and loose mountings. Each sounds a little different and we find the exact cause on site.

How we price extract fan repair

A fixed price needs a few facts first. We check:

  • Access, including roofs, risers and ceiling voids
  • The condition we find in the survey
  • The times the site is available
  • One-off work versus a regular cycle

Whatever the type of site, the quote works the same way: how much there is, how we reach it, what state it’s in and when we can work. Call for a fixed quote and we’ll explain each part.

Asking for a quote

When you contact us, it’s useful to have:

  • Where the site is and what kind of site it is
  • Problems your staff have spotted
  • Your opening hours and when the area is out of use
  • Close-ups of filters, grilles, hatches or access panels

We do not publish a price list, because every site is different. We look at your system first, from photos or on a visit, then send a fixed quote. To start, call 0345 646 2711 or use the quote form.

How the visit works

Our technicians bring everything the work needs, from protective sheeting to tools and access equipment. You only need to give us clear access and switch off what needs to be off. On site, the work takes anything from an hour or two to a full visit, depending on the fault. In a small place like Cross Gate, the journey is planned ahead and the visit arranged around the site’s hours.

  1. We ask what the fan is doing, from noise and vibration to a full stop.
  2. Power to the fan is isolated before we open the housing.
  3. The impeller, bearings, belts or drive, motor and mounts are all inspected.
  4. You get our diagnosis and a fixed quote to repair or replace.
  5. Once the work is done, we run the fan and check it’s steady and quiet.

How to prepare

  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas
  • Let us know when the site is closed or quiet
  • Plan for cooking equipment or plant to be off before we arrive

Ask for a quote

Every quote begins with a look at the system, from your pictures and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work, before we start.

Get a price

Related advice

Honest limits

Some problems need a different service or another trade:

  • Faults in the building’s electrical supply, which need an electrician
  • Grease throughout the ductwork, which needs a full TR19 clean
  • Cooking smells reaching neighbours, which may need odour control

If you are not sure, just ring 0345 646 2711 or drop us a line and we will give you a straight answer before you book.

What the work covers

  • Roof and wall fans
  • Belts and pulleys
  • Fan housings
  • Kitchen extract fans
  • Bearings
  • Fan motors

Extract fan repair in Cross Gate: local notes

Food Standards Agency data counts about 3 restaurants, cafés and works canteens across Cross Gate and its immediate surroundings (about a mile and a half). Those that cook under a canopy rely on a fan that runs every hour they’re open. Environmental health officers from Horsham council inspect food businesses in Cross Gate. A kitchen with no working extract can fall short of the suitable and sufficient ventilation food hygiene rules expect. That’s one more reason not to keep cooking with a broken fan. About 44 miles out from central London, Cross Gate is part of the South East area we work across. The visit is fixed around your opening hours, not ours.

Hall kitchens near The Parish Church of St Michael and All Angels, or anywhere around Cross Gate, often use their fans only now and then, and an idle fan can stick.

Cross Gate is about 7 miles north of Littlehampton, in West Sussex. For extract fan repair in and around Cross Gate, it’s easy to get a fixed quote: please phone us on 0345 646 2711 or send us an email. Our area covers London and the South East, including Cross Gate. Our area takes in 371 places across West Sussex, from busy centres to quieter spots. We also work in Brighton, about 18 miles from Cross Gate.

Our technicians cover all of the BN18 postcode area for extract fan repair and the streets around it. We also cover Rackham (1 mile east), Amberley (1 mile south-west), Bury (2 miles west), Coldwaltham (2 miles north-west) and Watersfield (2 miles north-west). Within a short drive, we also cover Horsham (14 miles north-east), Worthing (8 miles south-east), Bognor Regis (11 miles south-west), Chichester (12 miles south-west), Littlehampton (7 miles south) and Shoreham-by-Sea (12 miles south-east).

Local landmarks in Cross Gate

We work in commercial kitchens and buildings around Parham Park and the streets around them. For rail, the closest station is Amberley station, roughly 1.5 miles south-west of the centre. Other landmarks nearby include Amberley Museum (1.4 miles south-west) and Amberley Castle (1 mile west). Open spaces near Cross Gate include Bignor Hill and Amberley Wild Brooks.

Map of Cross Gate © OpenStreetMap contributors

Staff cleaning versus specialist work

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, it’s best reported rather than tackled in-house. We can diagnose it and quote.

Your own staff can handle the daily basics: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, and that is where we come in.

When to call us in Cross Gate

Over the years, mountings loosen and rubber mounts break down. Then every vibration is passed into the duct and the building and that is a common source of rattles.

The symptoms we’re asked about most are:

  • A fan rattling in its housing
  • A fan that whines, hums or grinds
  • A fan running too slowly to clear the kitchen
  • A dead fan motor

For school kitchens, at schools like Amberley CofE Primary School for example, a planned fan repair in the holidays avoids losing lunches in term time.

Questions to ask before booking

  • Whether the whole system is included, or only the parts that are easy to reach
  • Whether they recommend a next date
  • What records you’ll receive afterwards
  • Proof of insurance

How to choose an extract cleaning contractor

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London