West Sussex · Ductwork cleaning
Ductwork cleaning in The Haven, West Sussex
Our technicians work in The Haven on ductwork cleaning. Out-of-hours visits, a fixed quote and a written report with photos as standard.
- Ductwork that has never been cleaned
- Gaps where access panels were never fitted
- Stale grease odours from the duct
Why it’s worth doing now in The Haven
Dealing with the ductwork in The Haven now beats dealing with it after a problem. The work takes a few hours for a short run, longer for long runs and tall risers, done out of hours so the kitchen keeps cooking. It’s worth booking a check, because nobody sees inside a duct day to day.
Kitchens, offices, schools and hospitals are all priced the same way: the size of the job, access, condition and working hours. Call for a fixed quote and we will go through it with you.
Why book with us
- CHAS, SafeContractor and ISO 9001
- We diagnose before we treat
- One contact for all your sites in London and the South East
- Photo reports with every job
Take a look at how cleaning jobs are priced or our accreditations and certificates.
Ductwork cleaning in The Haven, done properly
Not sure when the ductwork was last cleaned? Tell us about the system when you give us a ring on 0345 646 2711, or send details by email, and a fixed price will follow, normally within one working day. The work covers horizontal duct runs, multi-storey ducts and vertical risers, and the jobs we see most are a rancid smell from the extract duct and proof of duct cleaning for the insurer.
Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. We agree access and timings in advance.
Duct Doctor has been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
- Location
- The Haven (RH14)
- Wider area
- West Sussex
- Paperwork
- Certificate and photo report
- Quote
- A fixed price before work begins
- Working hours
- Out of hours as standard, 24/7 emergency line
- Phone
- 0345 646 2711
- Checked
- 30 October 2026
When to call us in The Haven
Ducts in The Haven gather grease for the same reasons as ducts anywhere: daily cooking hours, the menu and the state of the filters. BESA guidance sets minimum intervals of 3, 6 or 12 months depending on daily use.
Signs it’s time to call us include:
- Duct runs that cannot be reached
- Grease leaking from duct joints
- Smells of old cooking grease from the ductwork
- Years of grease along the duct floor
If you run catering at a healthcare site, such as a hospital like Horsham Hospital about 5.3 miles east, the extract may need cleaning more often than a part-time kitchen.
Before you book anyone
- Proof of insurance
- Whether VAT is included
- Whether the figure could change on the day
- Whether a survey comes first
For landlords and multi-site operators
From a single site to a large estate, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, and that can be the employer, the owner, a landlord, a facilities manager or a managing agent. With shared responsibility, good records help everyone.
What the work involves, part by part
Bends and transitions
Transitions from the canopy spigot into the duct catch a lot of grease. We clean it from the canopy side or through a nearby panel.
Multi-storey and shared buildings
A duct that climbs several floors may be cleaned over more than one visit. We agree a sequence that suits the building, out of hours where possible.
What a clean will not put right
Before you book, it helps to know what’s not included:
- An extract fan that has stopped working
- Parts of the duct with no way in
- A duct that is too small or badly routed for the kitchen (a design issue)
If you’re not sure, just call 0345 646 2711, or send details by email and we will give you a straight answer.
Where we work
- Multi-storey ducts
- Horizontal duct runs
- Attenuators
- Vertical risers
- Access panels
- Bends and junctions
The Haven questions
Can you get to a site in The Haven?
Yes, The Haven is part of our area, however small the site. The journey is planned ahead, so a few details about the route help.
Can the work in The Haven be done at night or at weekends?
Yes, out-of-hours work is a big part of what we do. The site is handed back ready to open. When you ring 0345 646 2711, or email photos, mention when the site is quiet.
How often does extract ductwork need cleaning?
The minimum depends on how long the kitchen cooks each day: every 3 months for 12 to 16 hours, 6 months for 6 to 12 hours and 12 months for 2 to 6 hours. Measured grease sets the real interval.
Do we lose a day’s trading?
Not usually. We work when the area is out of use, such as evenings, overnight, early mornings or weekends, so the site can carry on as normal.
What does ductwork cleaning cost?
The cost depends on the size of the system, its condition, access and timing. Ask us for a fixed quote, usually ready within one working day.
Where does the waste go?
We contain it and take it with us. Grease, debris and waste water are collected as the work goes on rather than letting it spread.
What do you do to protect the area?
With sheeting and covers, before anything else happens. We keep the work contained and clean down when we finish.
Is there a survey before the work?
Yes. We always survey first, from your pictures and details, or with a visit where necessary. A fixed quote follows.
What happens on the day
Every visit runs to the same pattern: protect the area, isolate whatever needs isolating, do the work, clear away and hand over the paperwork. On site, the work takes a shift or more, depending on the length of the runs and the number of access points. The timing of a visit to The Haven is set by you, and the travel is our side of the planning.
- We start by working out how the duct runs and where it can be opened.
- Set points along the runs are tested for grease.
- Access panels are opened and heavy deposits scraped out by hand.
- The duct is degreased with the method that suits the grease, from degreasers to hot water or steam.
- Readings and photos are repeated and any section we couldn’t reach is recorded.
Preparing for the visit
- Move anything stored near the system
- Allow time for equipment near the work to be turned off and cool down
- Tell us about site rules, permits or sign-in
Getting a quote
For a fixed quote, ring 0345 646 2711 or send us an email and tell us the type of site, your opening hours and roughly what the system looks like. Photos and the last report, if you have one, make the quote quicker. We typically come back within one working day.
Related advice
The Haven kitchens: local notes
About 34 miles out from central London, The Haven is part of the South East area we work across. We work evenings, overnight and at weekends, so the visit fits around the site. The Haven sits within the area of West Sussex Fire and Rescue Service. The Fire Safety Order puts the duty on whoever runs a kitchen to control its fire risk, and a greasy duct is fuel.
In and around The Haven, every reachable section of the extract is cleaned, and anything we can’t reach goes on the report.
The Haven is about 3 miles north of Billingshurst, in West Sussex. Sites in The Haven get the same service as everywhere we cover: diagnosis first, a fixed price, out-of-hours working where needed and a written report with pictures. Our area takes in 371 places across West Sussex, from busy centres to quieter spots. You can also see our page for Guildford, roughly 14 miles from The Haven.
All of RH14 is within our area for ductwork cleaning, from busy streets to back roads. Other places close to The Haven include Five Oaks (1 mile south-east), Bucks Green (2 miles north), Slinfold (2 miles east), Rudgwick (2 miles north) and Tisman's Common (2 miles north-west). We also work in nearby towns such as Crawley (12 miles east), Horsham (5 miles east), Broadfield (11 miles east), Storrington (10 miles south), Billingshurst (3 miles south) and Bewbush (10 miles east).
Around The Haven
In The Haven, that means kitchens and buildings near The Blue Ship Public House, among other places. The Haven’s nearest station is Billingshurst station, roughly 3.4 miles south. Other landmarks nearby include Horsham Hospital (5.3 miles east) and Christs Hospital School Museum (3.9 miles east).
Nearby places to The Haven
Other services in The Haven
Staff cleaning versus specialist work
A few tasks are always specialist work: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. Leave those to us.
Day-to-day cleaning is something your team can do: wiping down canopy surfaces, cleaning filters and keeping a simple log. Inside the ducts, risers and fan is specialist work, and that’s where we come in.