Hampshire · Ductwork cleaning

Duct cleaning in Rockbourne

Ductwork cleaning for commercial sites in Rockbourne and across Hampshire. BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease.

  • Sections of duct with no access panels
  • An insurer asking for TR19 evidence
  • Grease pooling at the foot of the riser

Ductwork cleaning across Rockbourne

Multi-site and managed buildings

Records are where multi-site compliance often slips. Every visit ends with a dated report and pictures, so you can show an insurer or inspector what was done at each site.

The Fire Safety Order 2005 puts the duty to manage fire risk on the responsible person, which may be the employer, owner, landlord, FM or managing agent. Where responsibility is shared, records matter even more.

Ductwork cleaning for kitchens and businesses in Rockbourne

Once air leaves the canopy, it travels through ductwork that most people never see. Grease settles along every metre of it and a fire in the duct can spread through the building. We clean it from the inside, through access panels, to BESA TR19® Grease. The work covers access panels, horizontal duct runs and attenuators, and the jobs we see most are years of grease along the duct floor and grease leaking from duct joints.

In a small place like Rockbourne, kitchens are often in older or extended buildings, with long single-storey duct runs, where grease settles in the flat sections. Access, parking and timings are agreed before the day.

We’re CHAS and SafeContractor accredited, we hold ISO 9001 and we are fully insured. On top of that, we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, and we have been trading since 2009.

Location
Rockbourne (SP6)
Wider area
Hampshire
Paperwork
Certificate plus before-and-after pictures
Quotes
A fixed quote up front
Working hours
When your site is closed, plus a 24/7 line
Phone
0345 646 2711
Last updated
30 October 2026
Five Duct Doctor technicians in navy uniforms with the company vans

What happens on the day

There’s very little for your team to do on the day. Someone lets us in at the agreed time and shows us where everything is, and the rest is down to us. Afterwards, the area is left tidy and the written report follows. Visits to a village like Rockbourne are booked in advance, at a time that suits whoever runs the site.

  1. The duct route is surveyed and every access point found.
  2. We take grease readings along the route.
  3. Once the kitchen has closed, we protect the area and open the panels.
  4. Thick grease is scraped out, then the runs and risers are degreased.
  5. Panels are closed, readings and photos repeated, and unreachable sections recorded.

How to prepare

  • Tell us the best time to work, such as after service or at a weekend
  • Dig out any earlier paperwork for the system
  • Tell us about access, such as roof hatches, plant rooms, ceilings or locked areas

How to get a quote

Every quote begins with a look at the system, either from pictures and details you send or from a site visit. Then we send a fixed price so you know the cost before work begins.

Get a price

Read more

Ductwork cleaning in Rockbourne: the local picture

Food Standards Agency records include about 3 pubs, bars and clubs within roughly a mile and a half of the centre of Rockbourne. Where they serve hot food, their kitchen extracts need cleaning to TR19® like any restaurant’s. Rockbourne is covered by Hampshire and Isle of Wight Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises. Food hygiene inspections in Rockbourne are the job of New Forest council’s environmental health team. A greasy canopy or dripping filters are the sort of thing an inspection can pick up. A TR19® certificate and photo report after each clean gives you a record to show an inspector.

Where a hall near Church of St Andrew, or anywhere in Rockbourne, hosts lunch clubs or events, its extract gathers grease just as a café’s does. If you look after a school kitchen, at a school such as Western Downland Church of England Aided Primary School or anywhere near Rockbourne, the holidays are the usual time for a TR19® clean.

Rockbourne is in Hampshire. We carry out ductwork cleaning for commercial premises of every kind in Rockbourne and the rest of Hampshire. Rockbourne is one of 683 towns, villages and districts in Hampshire where we work for ductwork cleaning. You can also see our page for Southampton, roughly 20 miles from Rockbourne.

Our technicians cover all of SP6 for ductwork cleaning and the streets around it. Other places close to Rockbourne include Whitsbury (1 mile north-east), Damerham (2 miles south), Sandleheath (2 miles south), Ashford (3 miles south-east) and Alderholt (4 miles south). Within a short drive, we also cover Totton (15 miles east), Ringwood (9 miles south), Fordingbridge (3 miles south-east), St Leonards (9 miles south), Brockenhurst (15 miles south-east) and Poulner (8 miles south).

Landmarks near Rockbourne

Locally, jobs take us to businesses close to The Cart Wheel Public House and the streets around them. Well-known places in the area include Fordingbridge Museum (3.3 miles south-east) and Godshill Castle Hill (3.5 miles south-east).

Map of Rockbourne © OpenStreetMap contributors

Signs you need ductwork cleaning in Rockbourne

Wherever the kitchen is, in Rockbourne or elsewhere, the duct fills in the same way: daily cooking hours, the menu and the state of the filters. BESA guidance sets minimum intervals of 3, 6 or 12 months depending on daily use.

Any of these means the system needs a check-up:

  • A rancid smell from the extract duct
  • Ductwork that has never been cleaned
  • Hardened, baked-on grease in long horizontal runs
  • An insurer asking for TR19 evidence

Healthcare kitchens cannot easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to Rockbourne is Salisbury District Hospital, about 6 miles north.

Comparing quotes

  • Whether a written report and pictures are included
  • Whether they’re fully insured
  • Whether the quote is based on a survey or photos
  • Exactly which parts of the system are covered

Choosing a duct cleaning contractor

What your team can do, and what needs us

Your own staff can handle the daily basics: wiping down canopy surfaces, cleaning filters and keeping a simple log. What they cannot safely do is clean inside the ductwork, the fan or the risers, and that’s where we come in.

Some jobs should never be done in-house: opening up ductwork, cleaning fans, drop testing fire dampers and measuring grease need training, the right equipment and safe access. That’s our job.

Common questions in Rockbourne

Can you come to Rockbourne after we close?

Yes, out-of-hours work is a big part of what we do. The work in Rockbourne can fit around your hours. Your opening times are the first thing we ask for.

Who would carry out a food hygiene inspection at a kitchen in Rockbourne?

Kitchens in Rockbourne are inspected by New Forest council’s environmental health officers. How often a business is inspected depends on the risk rating the council gives it, so it’s worth staying ready all year.

Are you fully insured?

Yes. We carry full insurance, and we have been trading since 2009.

Do you offer emergency callouts?

Yes, any time. For anything urgent, such as a fan failure or damage after a fire, ring the 24/7 line and we will talk you through the next steps.

Can one contract cover all our sites?

Yes. Send the list of sites and the work at each and you will get one fixed quote.

Where does the waste go?

Anything we remove is contained as we work and taken away with us, from grease and debris to used cleaning water. We do not leave it behind.

What if part of the duct can’t be reached?

Without a way in, a section cannot be cleaned properly. Those parts are listed, and we can install panels so they’re reached next time.

What should I send you?

Just the basics: the address, the site type, your opening hours and how we reach the system. Photos and the last report help too. Then give us a ring on 0345 646 2711 or use the quote form.

Leave it or put it right?

Booking the duct clean in Rockbourne now keeps it a planned job. It takes from a few hours to more than one visit, depending on duct length and access, done out of hours so the kitchen keeps cooking. Somewhere as small as Rockbourne, losing a kitchen or building to a fault is felt by everyone who uses it.

Putting the work off seldom saves money. Problems in a system tend to grow, which can make the next visit longer. If you are not sure what’s needed, call 0345 646 2711 or email us for straight advice and a fixed quote.

Why book with us

  • Survey first, then a fixed quote
  • Out-of-hours work and a 24/7 emergency line
  • Every visit written up, with pictures
  • Accredited under CHAS and SafeContractor, with ISO 9001

Read our cost guide or our accreditations and certificates.

What a clean won’t put right

Some problems need a different service or another trade:

  • Leaking duct joints that need repair
  • Fire dampers that don’t close (they need testing and remedials)
  • Ductwork that was poorly designed

If you are not sure, just phone us on 0345 646 2711, or email photos and we’ll give you a straight answer.

What the work covers

  • Access panels
  • Horizontal duct runs
  • Attenuators
  • Multi-storey ducts
  • Bends and junctions
  • Vertical risers

Aftercare tips

So the system stays in good health:

  • Keep access panels clear of stored items
  • Store the certificate with the fire risk assessment
  • Book the next clean before the recommended date
  • Get panels fitted where the duct couldn’t be cleaned

Access panels are closed and sealed back up after cleaning, and the area around them is cleaned down. Waste grease and water are taken away.

Book the next duct clean before the date passes. If the kitchen starts cooking longer hours, the interval may need to shorten, and grease thickness testing will show it.

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London