Surrey · Ductwork cleaning
Duct cleaning in Ockley
For cleaning of kitchen extract ductwork, horizontal runs and vertical risers through access panels in Ockley, one call is all it takes, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Heavy grease at the base of a riser
- Hardened, baked-on grease in long horizontal runs
- Sections of duct with no access panels
How the visit works
On the day, we arrive at the time agreed with you, which is often after service, overnight or at a weekend. Anything that needs to be off for the work is switched off and left to cool before any work starts, and the area around the work is covered and protected. On site, it takes a few hours for a short run, longer for long runs and tall risers. Photos of the system and how to reach it help us plan a visit to Ockley.
- We trace the duct and find every way in.
- Grease thickness is measured at set points.
- Once the kitchen has closed, we protect the area and open the panels.
- Thick grease is scraped out, then the runs and risers are degreased.
- We close up, re-test, photograph and record anything out of reach.
Getting ready for the visit
- Tell us where we can park and unload
- Mention any locked doors, roof access or ceiling voids
- Allow time for equipment near the work to be turned off and cool down
Ask for a quote
Quotes are quick. Call or email with a few details and you’ll typically have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.
Advice
How we handle ductwork cleaning in Ockley
Once air leaves the canopy, it travels through ductwork that most people never see. Grease settles along every metre of it, and that is where a kitchen fire can travel. We clean it from the inside, through access panels, to BESA TR19® Grease. If you have a duct nobody has opened in years and hardened, baked-on grease in long horizontal runs, we can help, from access panels, attenuators and horizontal duct runs onwards.
Somewhere as small as Ockley, commercial kitchens are few: perhaps a pub, a school or care home kitchen, or a hall used for events. Each still has a canopy and duct that collect grease.
Our accreditations include CHAS, SafeContractor and ISO 9001, and we’re fully insured. On top of that, we are a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease, trading since 2009.
- Where
- Ockley (RH5)
- Wider area
- Surrey
- Reporting
- Certificate and photo report
- Quotes
- A fixed price before we start
- When we work
- Nights, weekends or holidays to suit you
- Telephone
- 0345 646 2711
- Last updated
- 30 October 2026
What the work involves, part by part
Bends and transitions
Wherever the duct turns or changes size, grease builds up. The air slows and drops its load, so these points get extra attention.
Access panels
Extra panels can be installed where there are gaps, making future cleans more complete. We’ll recommend where they should go.
Ockley: your questions answered
Which fire and rescue service is responsible for Ockley?
Ockley is in the area of Surrey Fire and Rescue Service. It’s worth keeping your fire risk assessment, TR19® certificates and photo reports together, ready to show.
Can you work in Ockley outside opening hours?
Yes, evening, overnight and weekend work is normal for us. The site is handed back ready to open. Tell us your opening hours when you ask for a quote.
Can one contract cover all our sites?
Yes. You deal with one contact for every site in our area, with visits on a regular schedule.
Do you have insurance?
Yes. Duct Doctor is fully insured, and the details are available on request.
What information do you need?
Just the basics: the address, the site type, your opening hours and how we reach the system. Photos and the last report help too. After that, simply call 0345 646 2711, or send details by email.
What do you do to protect the area?
We start with protection: floor sheeting and covers over nearby surfaces and equipment. We tidy up and take our waste away before we leave.
Will I get a report after the ducts are cleaned?
Every clean comes with a photo report, and a full TR19 clean also comes with a certificate issued through the BESCA Vent Hygiene Elite portal. Keep both in the maintenance log.
What if part of the duct cannot be reached?
Every reachable section is cleaned and the rest recorded. Fitting extra access panels is the usual answer, and we can do that for you.
What ductwork cleaning looks like in Ockley
The fire and rescue service for Ockley is Surrey Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order. Ockley is about 27 miles from central London, well within the area we cover across London and the South East. The visit is fixed around your opening hours, not ours.
A hospital like Horsham Hospital, about 5.5 miles south, is the kind of site where a kitchen may cook for patients, staff and visitors all day.
Ockley is about 6 miles north of Horsham, in Surrey. Every kind of commercial site in Ockley, ductwork cleaning is something we can help with. Visits can be booked for evenings, overnight or weekends so the site keeps running. Across Surrey, we cover 395 places, and Ockley is one of them. There’s also a page for Guildford, about 11 miles away.
Every address in RH5 is within our area for ductwork cleaning, from the main roads to the quietest streets. Whether your site is on Prideaux Gardens, Stane Street and Friday Street or anywhere close by, we can help. Nearby, we also carry out ductwork cleaning in Paynes Green (1 mile south), Capel (2 miles east), Forest Green (2 miles north-west), Coldharbour (2 miles north) and Kingsfold (3 miles south-east). Further out, we also cover Guildford (11 miles north-west), Woking (15 miles north-west), Epsom (14 miles north), Horley (9 miles east), Redhill (10 miles north-east) and Ewell (15 miles north).
Local landmarks in Ockley
Locally, jobs take us to businesses close to Wallis Wood and The Cricketers Arms Public House. The nearest railway station is Ockley station, roughly 1.2 miles east. Well-known places in the area include Horsham Hospital (5.5 miles south) and Abinger Castle (4.3 miles north-west). For a walk, there’s Warnham LNR and Leith Hill.
Staff cleaning versus specialist work
Staff cleaning and specialist work aren’t the same thing. Wiping filters daily and washing them weekly keeps the visible parts in order, but they don’t reach the grease that builds up further in. Reaching it takes a specialist with the right equipment.
Day-to-day cleaning is something your team can do: wiping canopies, washing grease filters and recording it in a log. Inside the ducts, risers and fan is specialist work, and that is where we come in.
Signs you need ductwork cleaning in Ockley
The further the air travels from the cooking, the cooler it gets. As it cools, the grease it carries condenses onto the duct walls, which is why ducts go on gathering grease well beyond the filters.
Signs it’s time to call us include:
- Thick crusts of old grease along the duct
- A grease test showing the duct is overdue
- An insurer asking for TR19 evidence
- Sections of duct with no access panels
A hall kitchen that only cooks for events, whether near St John's Church or elsewhere in Ockley, still needs its extract cleaned, just less often.
Questions to ask before you book
- Whether VAT is included
- Exactly which parts of the system are covered
- What hours they’ll be on site
- What paperwork you get at the end
What ductwork cleaning cannot fix
Ductwork cleaning cannot fix everything, and we’ll tell you before we start. It won’t put right:
- An extract fan that has stopped working
- A damper stuck open in the duct
- Ductwork that was poorly designed
If you’re not sure, just phone us on 0345 646 2711 or send us an email and we’ll give you a straight answer before you book.
Parts of the system we cover
- Multi-storey ducts
- Horizontal duct runs
- Access panels
- Bends and junctions
- Vertical risers
- Attenuators
Places near Ockley
More services for Ockley
What affects the quote in Ockley
Some jobs are bigger than they look, and some smaller. The main factors:
- Working hours and out-of-hours timing
- Any permits to work or inductions
- Travel, parking and unloading
- Whether it’s a one-off visit or part of a schedule
The price reflects the work, not guesswork. That is why we survey first, from pictures or on site, and the price is agreed before we start.
What to send for a quote
To help us quote quickly, please include:
- The times we could work without disrupting the site
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- The postcode and the type of business
- Wide pictures of the system and the area around it
For a fixed quote, phone us on 0345 646 2711 or email us with the site type, your trading hours and a short description of the system. Photos and the last report, if you have one, make the quote quicker. We typically come back within one working day.
Landlords, agents and facilities managers
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Where a system serves more than one tenant, such as a shared riser, it helps to agree who arranges the work, and we are happy to quote for all of it.
Multi-site operators often want one contractor and one number. We cover South East England and London, so a run of sites can go into one programme and kept to a regular schedule.