West Sussex · Ductwork cleaning
Highbrook ductwork cleaning
Ductwork cleaning for Highbrook, from a team that has been trading since 2009. Out-of-hours visits and 24/7 emergency callout.
- Grease seeping out of the duct seams
- Hardened, baked-on grease in long horizontal runs
- Grease pooling at the foot of the riser
What affects the quote in Highbrook
We don’t publish a price list, because sites vary so much. The quote depends on:
- The size of the system
- Whether several sites go on one quote
- The condition of the system
- Site rules, permits and inductions
Several systems or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at and we will price it together.
What we need to know
When you call or email, it’s useful to have:
- Detail shots of panels, filters and grilles
- Where the site is and what kind of site it is
- Your opening hours and when the area is out of use
- Your last certificate, test record or report
Every quote begins with a look at the system, from your photos and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work, before work begins.
How we handle ductwork cleaning in Highbrook
In doctor’s terms, the ductwork is the system’s arteries: find the blockages, clear them, then check the flow is right. Readings taken before and after show the difference, alongside before and after pictures. If you are dealing with duct runs that can’t be reached and high readings at a recent grease test, we can help, from bends and junctions, vertical risers and access panels onwards.
For a kitchen in or near Highbrook, the visit is planned around opening hours and the journey, and the clean itself is the same full TR19® job as in any town: canopy, filters, duct, fan and discharge, with a certificate and photo report at the end.
Duct Doctor has been trading since 2009, and we’re a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. CHAS, SafeContractor and ISO 9001 are in place too, and we carry full insurance.
- Where
- Highbrook (RH17)
- Wider area
- West Sussex
- Records
- Certificate and photo report
- Quotes
- A fixed quote up front
- Working hours
- Evenings, overnight and weekends; 24/7 emergencies
- Call
- 0345 646 2711
- Checked
- 30 October 2026

Part by part
Attenuators and discharge
At the end of the duct is the discharge. It can gather grease and mark the wall or roof around it, so it’s cleaned as far as safe access allows.
Horizontal duct runs
Horizontal runs carry the extract along ceilings and through voids. They collect grease as the air cools and slows, so each section is cleaned through its access panels.
How the visit works
Your staff don’t need to do much on the day. A contact on site lets us in at the agreed time and points us to the system, and we take it from there. Afterwards, the area is left tidy and the written report follows. Somewhere like Highbrook, lanes, gates and parking are worth mentioning in advance.
- The duct route is surveyed and every access point found.
- Grease thickness is measured at set points.
- Out of hours, the area is protected and the access panels opened.
- Thick grease is scraped out, then the runs and risers are degreased.
- We close up, re-test, photograph and record anything out of reach.
How to prepare
- Name a contact who can let us in at the agreed time
- Make sure equipment near the work can be switched off and left to cool
- Mention any sign-in, permit or induction we need
Get a fixed quote
To get a fixed quote, phone us on 0345 646 2711 or use the quote form and tell us the type of site, your opening hours and roughly what the system looks like. A few pictures and your last certificate or report help a lot. We normally come back within one working day.
Advice
When something else is needed
Some problems need a different service or another trade:
- Parts of the duct with no way in
- A duct that is too small or badly routed for the kitchen (a design issue)
- An extract fan that has stopped working
If you’re not sure, just call 0345 646 2711 or drop us a line and we’ll give you a straight answer.
Where we work
- Access panels
- Attenuators
- Horizontal duct runs
- Bends and junctions
- Vertical risers
- Multi-storey ducts
Looking after it afterwards
A little care between visits keeps the system in better shape. Our advice:
- Have the grease measured if cooking hours go up
- Store the certificate with the fire risk assessment
- Keep the fan on while anything is cooking
- Book the next clean before the recommended date
The report names every part of the duct that couldn’t be reached, with the reason. You can then decide whether to have access panels fitted.
Extra access panels mean more of the duct gets cleaned each time. It does not stop grease forming, but it stops it building unseen.
Also near Highbrook
What else we do in Highbrook
What happens if it’s left?
Dealing with the ductwork in Highbrook now beats dealing with it after a problem. The work takes from a few hours to more than one visit, depending on duct length and access, done out of hours so the kitchen keeps cooking. If the system at a site near Highbrook fails, there may be nowhere nearby to move to.
Putting the work off seldom saves money. Build-up, wear and faults tend to get worse, not better, and a neglected system can mean more work. If you are unsure, give us a ring on 0345 646 2711 or drop us a line for straight advice and a fixed quote.
Why Highbrook businesses choose us
- Survey first, then a fixed quote
- Member of BESCA Vent Hygiene Elite, cleaning to BESA TR19® Grease
- Fully insured
- Fixed quotes, usually within one working day
Take a look at what affects the cost or our accreditations.
Ductwork cleaning around Highbrook
There are about 4 restaurants, cafés and works canteens in Highbrook and the streets around it, up to about 1.5 miles out, according to the Food Standards Agency’s register. Each kitchen that cooks under a canopy sends grease-laden air into a duct, where it cools and settles. Environmental health officers from Mid Sussex council inspect food businesses in Highbrook. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. Keeping each certificate and photo report on file helps show the extract is looked after. Fire safety in Highbrook falls to West Sussex Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
Historic houses near Highbrook, such as Priest House about 1.5 miles north, are a reminder that older buildings with event kitchens can have long, awkward duct routes. Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; Princess Royal Hospital is the nearest hospital to Highbrook, about 4.6 miles south.
Highbrook is about 4 miles north-east of Haywards Heath, in West Sussex. Whatever kind of site you run in Highbrook, ductwork cleaning is something we can help with. Visits can be booked for evenings, overnight or weekends so trading isn’t interrupted. We cover 371 places across West Sussex, large and small. Brighton is in our area too, around 16 miles away.
We work across the RH17 postcode area for ductwork cleaning and the roads nearby. Neighbouring places we cover for ductwork cleaning include Ardingly (1 mile south-west), Little London (1 mile west), Sharpthorne (2 miles north), West Hoathly (2 miles north) and Horsted Keynes (2 miles south-east). Within a short drive, we also cover Crawley (7 miles north-west), Horsham (11 miles west), Haywards Heath (4 miles south-west), Burgess Hill (7 miles south-west), East Grinstead (5 miles north) and Broadfield (7 miles north-west).
Landmarks near Highbrook
Around Highbrook, our work takes us to kitchens and buildings near The Ardingly Inn and the streets around them. Highbrook’s nearest station is Balcombe station, about 3.4 miles west of the centre. Well-known places in the area include Princess Royal Hospital (4.6 miles south) and Parish Museum (2.8 miles south). Open spaces near Highbrook include Blunts Wood and Paiges Meadow.
What we’re called out for in Highbrook
A vertical riser can run up several floors. Grease collects on the riser walls and gathers at the bottom as liquid grease runs down. Panels along the riser make proper cleaning possible.
Clients typically contact us when they notice one of these:
- Grease leaking from duct joints
- A rancid smell from the extract duct
- An insurer asking for TR19 evidence
- Sections of duct with no access panels
Bursars and site managers at schools such as St Peter's CofE Primary School tend to book extract cleaning for when the kitchen is empty.
Before you book anyone
- Whether a written report and pictures are included
- Whether VAT is included
- Exactly which parts of the system are covered
- Whether the price is fixed
Highbrook: your questions answered
Can you work in Highbrook outside opening hours?
Yes, we can come after you close and finish before you open. Your customers, staff or residents in Highbrook needn’t be disturbed. Let us know the hours you’re closed and we will book within them.
Which council inspects kitchens in Highbrook?
In Highbrook, it’s Mid Sussex council that carries out food hygiene inspections. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
Can you clean ductwork with no access panels?
Without a way in, a section can’t be cleaned properly. We record those sections on the report and can fit access panels.
How often does extract ductwork need cleaning?
It follows the same interval as the whole extract, ranging from 3-monthly to 12-monthly. Readings tell you if it needs to be more often.
Who is responsible for fire safety on the premises?
In the words of the Fire Safety Order 2005, it’s the responsible person. That’s generally the employer or the person in control of the premises, and in shared buildings more than one person can have duties. Your lease and fire risk assessment should make it clear.
Do you offer emergency callouts?
Yes. If something urgent happens, like a fan failing or damage after a fire, call our 24/7 line and we will talk you through the next steps.
Can you fit access panels in our ductwork?
Yes. The survey or clean shows where sections couldn’t be reached, and fitting them means future cleans are more complete.
How do you clean inside the ductwork?
We open each access panel and clean the section it reaches. Grease is scraped out first, then degreased, with readings taken before and after.