Medway · Canopy and hood cleaning
Canopy and hood cleaning in North Street, Medway
One call covers canopy and hood cleaning in North Street, from survey to sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.
- Grease dripping from the canopy edge
- A greasy hood noticed by an inspector
- A filter housing caked in grease
About our canopy cleaning in North Street
Of the whole extract system, the canopy is the bit on show. Being first in line, it collects grease on the inside surfaces, along the seams and in the troughs. We clean it inside and out, along with the plenum and filter housing behind it. Common call-outs are for fat running down the front of the hood and grease channels that no longer drain, across wall canopies, plenum chambers and grease gutters.
In a village or hamlet like North Street, the kitchens that need extract cleaning are normally a pub, a school, a care home or a hall kitchen, wherever there is one. Each still has a canopy and duct that collect grease, whatever the size of the place.
Good records are part of the job. You get a written report with photos after every visit, covering the work done, any areas we couldn’t access and a recommended next date. File it in your maintenance log so it’s to hand when an insurer or inspector asks.
- Place
- North Street (ME3)
- Region
- Medway
- Reporting
- Certificate and photo report
- Quotes
- Fixed quote, typically within a working day
- When we work
- Nights, weekends or holidays to suit you
- Telephone
- 0345 646 2711
- Page updated
- 30 October 2026

How the visit works
Before we leave, we walk the area with whoever is on site. Anything we couldn’t reach or that needs attention is pointed out there and then, and it goes on the report too. The visit takes a few hours, depending on the size of the canopy and how much grease has built up. Visits to a village like North Street are booked in advance, at a time that suits whoever runs the site.
- Diagnosis first: we look behind the filters as well as at the hood.
- Equipment is turned off and cooled, and the area under the canopy is protected.
- Thick grease is scraped away before the canopy is degreased.
- Plenum, housing, troughs and canopy are all cleaned and checked.
- The canopy is signed off with before and after photos and a next clean date.
Preparing for the visit
- Tell us where we can park and unload
- Make sure someone can let us in and lock up afterwards
- Clear the space around the work
Getting a quote
Quotes are quick. Call or email with a few details and you’ll typically have a fixed price within one working day. If we need to see the system first, we book a survey around your hours.
Advice
What canopy cleaning looks like in North Street
North Street lies within about 1 mile of the sea. Salt air speeds up corrosion of roof-level fans, discharge cowls and their fixings. There are about 4 cafés, restaurants and staff canteens in and around North Street, up to about a mile and a half out, according to the Food Standards Agency’s register. Each canopy in those kitchens catches grease on the inside of the hood and behind the filters. Fire safety in North Street falls to Kent Fire and Rescue Service. Grease in a kitchen extract is a recognised fire risk, and the fire authority enforces the law on managing it in most commercial premises.
A hall kitchen that only cooks for events, whether near Church of St Peter and St Paul or elsewhere in North Street, still needs its extract cleaned, just less often.
North Street is about 5 miles north of Gillingham, in Medway. From the centre of North Street to the outskirts, canopy cleaning is available to all kinds of commercial premises, from a single unit to a large public building. Across Medway, we cover 68 places, and North Street is one of them. Our Maidstone page covers sites nearby (12 miles or so).
We work across ME3 for canopy cleaning and the streets around it. We also cover the places around North Street: Tunbridge Hill (1 mile south-west), Kingsnorth (1 mile south), Stoke (1 mile north-east), Fenn Street (1 mile north-west) and Sharnal Street (1 mile west). Within a short drive, we also cover Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (6 miles south-west), Rainham (5 miles south), Strood (6 miles south-west) and Luton (6 miles south-west).
Around North Street
Typical jobs here are in premises near The White Horse pub and the streets around them. North Street’s nearest station is Gillingham (Kent) station, about 4.2 miles south-west. Other landmarks nearby include Medway Maritime Hospital (4.9 miles south-west) and Upnor Castle (4 miles south-west). Green spaces nearby include Bishop Saltings.
Part by part
Plenums and filter housings
Behind neglected filters, the plenum can be heavily coated. We remove thick grease by hand, then degrease.
Island canopies
An island canopy is open on all sides, so every face can collect grease. We clean all of them, inside and out.
Multi-site and managed buildings
From a single site to a large estate, the standard is the same: the system surveyed, the price fixed, the visit fitted around trading and everything written up afterwards.
Keeping records across a portfolio is half the battle. Each visit produces a dated report with photos, ready to show insurers, fire officers or EHOs.
Your questions about canopy cleaning in North Street
Do you work at weekends in North Street?
Yes, evening, overnight and weekend work is normal for us. The site is handed back ready to open. When you call 0345 646 2711 or drop us a line, mention when the site is quiet.
Which environmental health team covers North Street?
Kitchens in North Street are inspected by Medway council’s environmental health officers. It helps to keep the extract cleaning records with your food safety paperwork, so they’re ready if asked for.
What if parts of the system cannot be reached?
The report shows them clearly. In ductwork, new access panels are often the answer, which we can install.
Do you survey before quoting?
Yes, every time. We diagnose before we treat: the survey tells us what the system needs and how to reach it, and the quote is based on that.
How long will it take to clean the canopy?
It takes an hour or two for one small canopy, longer where there are several. Your quote will give a time.
How much notice should we give?
It depends on the time you need and how big the job is. Mention your preferred dates with your enquiry, and if it’s an emergency, call us any time.
Is TR19 cleaning required by law?
No. The law sets the duty; TR19® is the benchmark used to show it’s met. Under the Fire Safety Order 2005, the responsible person must reduce fire risk, and without records, many insurers may refuse or reduce a claim.
Do you work in North Street?
Yes. We work in North Street and the rest of Medway, within our South East and London area. For a fixed quote, call us on 0345 646 2711 or email us.
Fixed quotes for canopy cleaning in North Street
Your quote is based on your site. We consider:
- Working hours and out-of-hours timing
- How easy every part is to reach
- The number of sites or systems
- A single visit or a regular plan
You won’t find a price list here, because each job is priced on what it involves. Call for a fixed quote, and we’ll explain what it covers.
Asking for a quote
Before you ask for a quote, gather:
- Your opening hours and when the area is out of use
- Wide photos of the system and the area around it
- Where the plant sits or the system leaves the building, such as a roof or outside wall
- Detail shots of panels, filters and grilles
Every quote begins with a look at the system, either from photos and details you send or from a site visit. Then we send a fixed price, before we start.
What staff can safely do
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you can’t see still need a specialist at the right interval.
Some jobs should never be done in-house: entering ducts, working on fans, testing dampers and taking grease readings call for the right kit, training and safe access. That is our job.
Towns and villages near North Street
More services for North Street
Keeping the system healthy
Think of this as the after-treatment advice, short and simple:
- Wipe the canopy down at close every day
- Keep the fan on through service
- Use non-abrasive cloths on the hood
- Check filters are not leaving gaps
We recommend when the canopy, or the whole system, should next be cleaned. It reflects how long the kitchen cooks and how much grease we removed, in line with BESA guidance.
A daily wipe of the hood keeps fresh grease from baking on. It will not replace a professional clean, but it slows the build-up you can see.
Common problems we fix in North Street
The canopy takes the hottest, wettest air in the kitchen. Fat in that air settles on the inside of the hood, in its seams and on the filters, and the plenum behind them collects the rest.
If you notice any of these, it’s worth a diagnosis:
- Condensation running down the canopy
- A canopy flagged at an environmental health inspection
- Smoke hanging around the canopy during service
- Heavy deposits behind the grease filters
Healthcare kitchens can’t easily close, so their extracts are cleaned overnight or between meal services; the nearest hospital to North Street is Medway Maritime Hospital, about 4.9 miles south-west.
Comparing quotes
- Whether a survey comes first
- What’s included in the scope, part by part
- Proof of accreditation you can verify
- What hours they’ll be on site