West Sussex · Canopy and hood cleaning

Canopy and hood cleaning in Hickstead, West Sussex

For canopy and hood cleaning in Hickstead, one call is all it takes: survey, fixed quote, work and sign-off. CHAS and SafeContractor accredited, ISO 9001 and fully insured.

  • Fat running down the front of the hood
  • Greasy streaks across the canopy
  • A canopy flagged at an environmental health inspection

Canopy cleaning near Hickstead

Staff cleaning versus specialist work

If your staff spot something between visits, like drips, unusual noise, smells or damaged filters, they should report it rather than try to fix it. We can diagnose it and quote.

Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.

How we handle canopy cleaning in Hickstead

Dripping edges and a sticky hood are the first things a visitor notices. Under the surface, the plenum behind the filters is normally in a worse state. We clean both, so the canopy is clean where it shows and where it does not. The work covers island canopies, canopy light fittings and grease gutters, and common reasons people get in touch are fat running down the front of the hood and grease channels that no longer drain.

Rural kitchens often have long, low duct runs through a roof space or along an outside wall, where grease settles in the flat sections. Access, parking and timings are agreed before the day.

We have been trading since 2009, as a BESCA Vent Hygiene Elite member, cleaning to BESA TR19® Grease. We also hold CHAS, SafeContractor and ISO 9001, and we carry full insurance.

The Duct Doctor team standing beside their branded white and blue vans
Place
Hickstead (RH17, BN6)
Wider area
West Sussex
Paperwork
Certificate plus before-and-after pictures
Quotes
A fixed price before we start
Working hours
After hours by arrangement; emergencies any time
Call
0345 646 2711
Page updated
30 October 2026

What affects the quote in Hickstead

Before we fix a price, we need to know a few things. We look at:

  • Whether we need access equipment or extra panels
  • Site rules, permits and inductions
  • How big the system is
  • The times the site is available

The price reflects the work, not guesswork. That’s why we survey first, from pictures or on site, and why the quote is fixed before work begins.

Asking for a quote

The more you tell us, the more accurate the quote. When you get in touch, it helps to send:

  • Your last certificate, test record or report
  • Problems your staff have spotted
  • Where the site is and what kind of site it is
  • Wide photos of the system and the area around it

Every quote begins with a look at the system, from your photos and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work so you know the cost before any work starts.

What a clean will not put right

We’d rather tell you now than book work that will not help, so these are the things it will not cover:

  • Weak extraction caused by a failing fan motor
  • A canopy undersized for the equipment
  • A light fitting that does not work

If you’re not sure, just call 0345 646 2711 or email us and we’ll give you a straight answer before you book.

What we work on in Hickstead

  • Plenum chambers
  • Grease gutters
  • Island canopies
  • Canopy light fittings
  • Wall canopies
  • Baffle filters

Hickstead: your questions answered

Who inspects food businesses in Hickstead?

Kitchens in Hickstead are inspected by Mid Sussex council’s environmental health officers. Have your latest TR19® certificate and photo report to hand, as an officer may ask how the extract is maintained.

Can you work in Hickstead outside opening hours?

Yes, out-of-hours work is a big part of what we do. It means the site in Hickstead keeps running as normal. Your opening times are the first thing we ask for.

What happens to the filters during the clean?

We take them out, clean them and put them back. We also offer a filter exchange service for between cleans.

What about areas you can’t get to?

We record them on the report, with photos where possible, and we explain what access is needed, such as extra access panels in ductwork.

Who has the legal duty for fire safety?

Under the Regulatory Reform (Fire Safety) Order 2005, it’s the responsible person: often the employer, owner or occupier. Landlords, facilities managers and managing agents can also hold responsibility.

What information do you need?

A short description and a few photos plus the address and your hours. We’ll ask for anything else we need.

Which sectors do you work in?

All kinds of commercial and public premises: from restaurants, pubs and hotels to schools, hospitals, care homes, offices, shops and food production sites. Work is timed around how each site runs.

How do you keep the site clean during the work?

We start with protection: sheeting over floors, worktops and anything close to the work. We tidy up and take our waste away before we leave.

Looking after it afterwards

Simple habits between visits make a real difference. We recommend:

  • Check and empty canopy gutters regularly
  • Use non-abrasive cloths on the hood
  • Refit filters the right way round and fully seated
  • Wash or exchange the filters on a regular cycle

The kitchen is handed back clean, with the sheeting gone and the waste removed. Every filter is refitted and checked ready for the next service.

A daily wipe of the hood keeps fresh grease from baking on. It doesn’t reach the plenum, but it stops the outside building up.

Why deal with it now?

Grease dripping from the hood can fall onto food, pans and worktops. That’s a hygiene problem as well as a fire one, and EHOs look at the cleanliness of the premises and equipment. It’s simpler to plan the work at Hickstead now than to arrange it in a hurry later.

No two sites are the same, so each one gets its own fixed quote. Size, access, the condition of the system and when we can work all make a difference.

What you get with us

  • In business since 2009
  • A single point of contact for sites across the South East and London
  • CHAS and SafeContractor accredited, with ISO 9001
  • Each visit written up, with photos

See our cost guide and our accreditations and certificates.

Common problems we fix in Hickstead

Air straight off the range hits the canopy first. Grease from the vapour lands on the canopy’s inner surfaces, its joints and its filters before what gets through reaches the plenum.

Look out for these warning signs:

  • Grease dripping from the canopy edge
  • A filter housing caked in grease
  • Filters that never seem to stay clean
  • Wet, greasy drips from the hood

For schools such as Twineham CofE Primary School, kitchen extract cleaning is usually booked for the holidays, when the canteen is closed.

What your quote should include

  • If the quote is a fixed price or an estimate
  • Proof of accreditation you can verify
  • What paperwork you get at the end
  • Whether inaccessible sections are listed on the report

Choosing a duct cleaning contractor

Canopy cleaning around Hickstead

There are about 3 cafés, restaurants and staff canteens across Hickstead and its immediate surroundings (about a mile and a half), according to the Food Standards Agency’s register. Every kitchen among them that cooks under a canopy has a hood, plenum and filters collecting grease. Environmental health officers from Mid Sussex council inspect food businesses in Hickstead. They look at how clean the premises and equipment are, and the kitchen extract is part of that. Keeping each certificate and photo report on file helps show the extract is looked after. The fire and rescue service for Hickstead is West Sussex Fire and Rescue Service. In most workplaces, including commercial kitchens, it’s the fire and rescue authority that enforces the Fire Safety Order.

A hospital like The Dene Hospital, about 1.3 miles east, is the kind of site where a kitchen may cook for patients, staff and visitors all day. A hall kitchen that only cooks for events, whether near The Parish Church of St Peter or elsewhere in Hickstead, still needs its extract cleaned, just less often.

Hickstead is about 3 miles west of Burgess Hill, in West Sussex. From the centre of Hickstead to the outskirts, we cover canopy cleaning for every kind of premises, from a single unit to a large public building. Across West Sussex, we cover 371 places, Hickstead among them. We also work in Brighton, around 10 miles away.

Work in RH17 and BN6 follows the same survey, fixed quote and written report as everywhere else we cover. We also cover the places around Hickstead: Goddards Green (1 mile east), Sayers Common (1 mile south), Abbotsford (2 miles east), Ansty (2 miles north-east) and Hurstpierpoint (2 miles south). We also work in nearby towns such as Crawley (10 miles north), Horsham (9 miles north-west), Worthing (13 miles south-west), Haywards Heath (5 miles north-east), Burgess Hill (3 miles east) and East Grinstead (14 miles north-east).

Near you in Hickstead

In Hickstead, that means kitchens and buildings near St Paul's Catholic College and the streets around them. Hickstead’s nearest station is Burgess Hill station, roughly 3.1 miles east. Nearby you will also find The Dene Hospital (1.3 miles east) and Clayton Castle (4.6 miles south-east). Open spaces near Hickstead include Wolstonbury Hill and Bedelands Farm Nature Reserve.

Map of Hickstead © OpenStreetMap contributors

What we do, step by step

Every visit runs to the same pattern: protect the area, isolate whatever needs isolating, do the work, tidy up and hand over the paperwork. On site, the work takes a few hours, depending on the size of the canopy and how much grease has built up. A quick note on how to find the site and where to park makes a visit to Hickstead run smoothly.

  1. First the canopy is surveyed, by photos or in person.
  2. The range is turned off and allowed to cool before we cover it.
  3. We remove the grease filters and clean the plenum and filter housing.
  4. Inside and out, the canopy and its grease channels are degreased.
  5. Filters go back, the area is cleaned down and photos are taken.

Getting ready for the visit

  • Let us know how we reach the system, including roofs, risers and plant rooms
  • Tell us where we can park and unload
  • Have your last certificate or report to hand

Get a fixed quote

Getting a quote doesn’t take long. Send a few details and photos, and we typically reply with a fixed quote within one working day. If we need to see the system first, we book a survey around your hours.

Get a price

Read more

BESCA Vent Hygiene EliteMember, cleaning to BESA TR19® Grease
CHAS · SafeContractorISO 9001 and fully insured
Certificate and photo reportWith every clean
24/7 emergency calloutEvenings, nights and weekends
Since 2009South East England and London