Kent · Kitchen extract cleaning
Kitchen extract cleaning in Shatterling, Kent
For TR19 Grease cleaning of complete kitchen extract systems, from canopy to discharge in Shatterling, one call is all it takes, from survey to sign-off. Fully insured, with CHAS, SafeContractor and ISO 9001.
- Missing paperwork after a change of operator
- Years of baked-on grease in the ducts
- An overdue clean flagged by an EHO or fire officer
Landlords, agents and facilities managers
Landlords, managing agents and facilities managers book us, not only the businesses that use the systems. Shared systems, like a riser serving several units, need a clear agreement on who books the work, and we’re happy to quote for all of it.
Managing agents often deal with us directly. Tell us the site, the work and the access arrangements and we’ll come back with a fixed quote.
Kitchen extract cleaning for kitchens and businesses in Shatterling
The ducts are where most of the grease hides. We reach horizontal runs and vertical risers through access panels, removing thick grease by hand, then using degreasers, hot water or steam to suit the deposit. Any section we cannot reach is recorded on the report and extra access panels can be added. We are often asked to deal with an overdue clean flagged by an EHO or fire officer and years of baked-on grease in the ducts, across plenums and filters, discharge points and horizontal duct runs. Kitchens in Shatterling book us for TR19 cleaning for three reasons: the insurer asked, the EHO asked, or the canopy is dripping. We handle the clean and the paperwork in one visit.
The fire risk in a kitchen extract sits in the parts nobody sees: the plenum, the duct and the fan, which is why a TR19® clean in Shatterling goes well beyond the canopy.
Work in a small place like Shatterling starts with a call to agree access and timings, and the clean covers the whole system, as it would anywhere: canopy to discharge, then a TR19® certificate and a photo report.
Insurers, fire officers and environmental health officers all look at records. So every job comes with a written report and pictures, plus a TR19® certificate through the BESCA VHE portal where the work is a TR19® Grease clean.
- Where
- Shatterling (CT3)
- Region
- Kent
- Paperwork
- Certificate plus before-and-after photos
- Price
- A fixed price before work begins
- Working hours
- Nights, weekends or holidays to suit you
- Telephone
- 0345 646 2711
- Updated
- 30 October 2026
Shatterling: your questions answered
Who enforces fire safety at workplaces in Shatterling?
Kent Fire and Rescue Service is the fire and rescue service for Shatterling. A recent cleaning certificate and a note of the next clean date show that grease in the extract is being managed.
Can a school canteen extract in Shatterling be done out of term time?
Yes. The holidays are the usual time for school work. Around Shatterling, the Food Standards Agency lists about 2 schools and colleges with registered kitchens within a mile and a half or so. You can call us on 0345 646 2711 or email us with the dates the site is empty.
Will I get a certificate after the clean?
A TR19 certificate and a photo report. Certificates are issued through the BESCA Vent Hygiene Elite portal, and the report shows before and after photos, readings, any areas not reached and the next clean date.
Are you a BESCA Vent Hygiene Elite member?
We clean to BESA TR19® Grease as a BESCA Vent Hygiene Elite member, and certificates go through the BESCA Vent Hygiene Elite portal. Duct Doctor has been trading since 2009.
Do you clean the whole extract system or just the canopy?
Everything from canopy to discharge: canopy inside and out, plenum, grease filters, ductwork, risers, extract fan and discharge, plus attenuators where fitted. Anything we cannot reach is recorded on the report.
What do you need from me for a quote?
The site address, the type of premises and your opening hours, plus photos of the system and your last certificate or report if you have one.
Which kinds of sites do you work on?
Any site with a kitchen or a ventilation system to look after, from a small pub to a hospital. Hotels, schools, care homes, offices, shops and leisure sites are all part of our work.
What does TR19 mean?
TR19® is BESA’s specification for ventilation hygiene. TR19® Grease, a standalone specification since 2019, covers grease in kitchen extract systems, while TR19® Air covers other supply and extract ductwork.
Why it’s worth doing now in Shatterling
There’s no law that names TR19, but the Fire Safety Order 2005 still applies. It puts a duty on the responsible person to assess and reduce fire risk, which in a kitchen includes the grease in the extract. Cleaning to TR19 is the recognised way to show you’ve done it. A planned visit to Shatterling is easier to arrange than an emergency callout.
One small site or a whole estate, the quote is built the same way: what needs doing, how we get to it and when. You will have a fixed price before work begins.
Why Shatterling businesses choose us
- Ventilation hygiene specialists since 2009
- Every job surveyed first
- We are fully insured
- Fixed quotes from a survey or photos
Take a look at what affects the cost and our accreditations.
When something else is needed
Some problems need a different service or another trade:
- An undersized canopy or fan
- A damper that sticks or has a damaged link
- Damaged duct sections that need replacing
If you are not sure, just give us a ring on 0345 646 2711 or email us and we’ll give you a straight answer.
What we work on in Shatterling
- Discharge points
- Vertical risers
- Canopies and hoods
- Horizontal duct runs
- Extract fans
- Plenums and filters
What your team can do, and what needs us
Away from the kitchen, the in-house job is mainly checking: clear grilles, a log of filter changes and reporting anything odd. Cleaning inside ducts and units is specialist work.
Staff cleaning doesn’t replace a specialist visit; it supports it. Regular in-house cleaning slows the build-up, but the parts you cannot see still need a specialist at the right interval.
Shatterling kitchens: local notes
Environmental health officers from Dover council inspect food businesses in Shatterling. An officer looking round a kitchen will see the canopy, and grease there is hard to miss. A TR19® certificate and photo report after each clean gives you a record to show an inspector. Shatterling is covered by Kent Fire and Rescue Service. Fire and rescue authorities enforce the Fire Safety Order in most non-domestic premises, and in a kitchen that fire risk includes the grease in the extract.
Historic houses near Shatterling, such as Goodnestone Park about 2.5 miles south, are a reminder that older buildings with event kitchens can have long, awkward duct routes. Kitchens that cook twelve hours or more a day, as some healthcare kitchens do, fall into BESA’s three-monthly minimum; St Martins Hospital is the nearest hospital to Shatterling, about 5.4 miles west. For schools such as Wingham Primary School, kitchen extract cleaning is usually booked for the holidays, when the canteen is closed.
Shatterling is about 6 miles east of Canterbury, in Kent. Every kind of commercial site in Shatterling, kitchen extract cleaning is something we can help with. We can work out of hours so the site keeps running. Shatterling is one of 922 places in Kent we cover for commercial clients. There’s also a page for Maidstone, about 30 miles away.
Every address in CT3 is covered for kitchen extract cleaning, from busy streets to back roads. Nearby, we also carry out kitchen extract cleaning in Broomhill (1 mile west), Perry (1 mile north), Nash (1 mile north-east), Wingham (1 mile south-west) and Twitham (1 mile south). Larger places within reach include Canterbury (6 miles west), Margate (10 miles north-east), Dover (10 miles south), Folkestone (14 miles south), Ramsgate (9 miles north-east) and Broadstairs (10 miles north-east).
Local landmarks in Shatterling
In Shatterling, that means kitchens and buildings near The Red Lion pub and the streets around them. The nearest railway station is Adisham station, about 3 miles south-west. Nearby you’ll also find St Martins Hospital (5.4 miles west). Not far away are Monk's Wall nature reserve.
Fixed quotes for kitchen extract cleaning in Shatterling
We quote each job individually. These are the things that affect it:
- How many systems or sites are involved
- The size of the system
- What state the system is in
- Site rules, permits and inductions
Leaving it longer rarely makes the work cheaper. Problems in a system tend to grow, which can make the next visit longer. If you are not sure what’s needed, call 0345 646 2711 or use the quote form for straight advice and a fixed quote.
Asking for a quote
Photos and a few facts are often enough to price the work. Send what you can of the following:
- Your last certificate, test record or report
- When the site is open and when it’s quiet
- Close-ups of filters, grilles, hatches or access panels
- Any symptoms, from odd noises to smells or leaks
Quoting starts with a diagnosis, from your photos and details or, where that isn’t enough, a survey on site. After that, you get a fixed price for the work, before work begins.
Aftercare tips
How long the results last depends on use and care. Here’s what we suggest:
- Run the extract fan throughout cooking
- Tell us when the extract starts to drip or smell
- Keep the TR19 certificate and photo report in the maintenance log
- Don’t let the canopy gutters overflow
A TR19 certificate notes the date, the location and the technician. Keep it in the maintenance log with your fire risk assessment so it’s ready when anyone asks to see it.
Run the extract whenever the kitchen is cooking. Cooking with the extract off lets grease and heat settle in the canopy, and the next clean has more to do.
How it works
At the end of the visit, someone from your team can look over the work with us. We point out anything that couldn’t be reached or needs a follow-up, and the same goes into the written report. The visit takes anything from a few hours to a full night, depending on the size of the system. We agree a date with you, plan the drive to Shatterling and turn up when the site is quiet.
- Diagnosis comes first, with a survey of the system and how it’s reached.
- We record grease levels at set points, then fix the price.
- We arrive after close, protect the area and contain the waste.
- Heavy deposits are scraped by hand and the system degreased to TR19® Grease.
- Then the clean bill of health: readings, a TR19 certificate and a photo report with the next date.
Before we arrive
- Plan for cooking equipment or plant to be off before we arrive
- Clear the space around the work
- Have your last certificate or report to hand
Ask for a quote
The quickest way to a quote is to send pictures: wide shots of the system, close-ups of anything that worries you and how we’d get to it. Add the site type and your opening hours, and many jobs can be priced from that alone.